La Casa de Los Balcones
Jr. Triunfo No. 828
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Helpful and friendly staff”
“The staff are super friendly and nice and are always there for you in case you n…”
“Quirky design of building, good views of mountains, room size and a great breakf…”
“Comfortable bed”
“Staff were friendly and accomodating, the room was clean and comfortable, very c…”
“Very comfortable, quiet, great location”
“Breakfast was good too”
“location, Breakfast and the staff”
“Everything is super clean, the rooms are spacious, the bathroom space is quite n…”
“Beds were very comfortable, lovely hot shower, rooms were very clean and cleaned…”
“The Wifi was good and the location is fabulous, right next to the main square”
“Good internet and comfortable bed”
Overview
Located 150 metres away from the main square, La Casa de Los Balcones offers accommodation in Chachapoyas. Free WiFi is available throughout the property. Each room comes with a flat-screen TV with cable channels and fitted with a private bathroom. You will find luggage storage space at the property.
Traveller reviews
Benjamin
couple
May 6, 2026
Staff were friendly and accomodating, the room was clean and comfortable, very convenient location to the main plaza and the breakast was varied and good.
Guillermo
solo_traveller
April 11, 2026
“Comfortable stay, excellent value for money”
Very comfortable, quiet, great location.
Lee
solo_traveller
March 4, 2026
Quirky design of building, good views of mountains, room size and a great breakfast!
Robbie
couple
August 25, 2025
Helpful and friendly staff.
Michael
solo_traveller
January 6, 2025
“Not the best”
Comfortable bed
acsardinhafigueiredogf
couple
March 5, 2024
We really enjoyed this place ! Everything is super clean, the rooms are spacious, the bathroom space is quite nice as well. The shower had "the best" hot water in the whole Peru (as hot water seems to be an issue in the country). Here the hot water is really hot and never fails ! The staff are super friendly and nice and are always there for you in case you need something!
lisi
solo_traveller
October 17, 2023
“Agradable y Segura”
Sustanciaso y natural
Marc
couple
September 16, 2023
“Fantastic play and Omar was instrumental in that”
The greatest thing about our visit to this hotel was the fantastic service from Omar, who seemed to do everything! He helped us with our visit the next day to Kuelap and was friendly and instructive. The shower was one of the best I've ever been in in a hotel. The Wifi was good and the location is fabulous, right next to the main square. There is free parking on the street right in front of the hotel and there always seemed to be some available. Breakfast was good too.
Scott
solo_traveller
August 12, 2023
“Omar and Cynthia are excellent hotel hosts.”
Scott
solo_traveller
August 12, 2023
“Omar and Cynthia are excellent hotel hosts.”
Scott
solo_traveller
August 12, 2023
“Omar and Cynthia are excellent hotel hosts.”
Heidi Suen
couple
August 3, 2023
location, Breakfast and the staff
Daechen
solo_traveller
June 30, 2023
Kind guide y service
Pavan
couple
June 10, 2023
“Central location, good stay”
Beds were very comfortable, lovely hot shower, rooms were very clean and cleaned daily. Staff very friendly, and helped store our bags as we had a bus later in the day. Excellent and central location. 10-15 mins walk from the bus terminal.
Jimbo 007
family_with_children
April 9, 2023
Outstanding value this place. Very clean. Great breakfast, friendly staff
Corinne
family_with_children
January 17, 2023
“Traditional and comfortable hotel, a couple of minutes from the main square.”
Good range of options for breakfast, both hot and cold. Comfy beds. Good shower. Not luxurious, but totally adequate and comfortable. Proximity to central square with its shops etc was a good plus.
Camille
extended_group
October 7, 2022
“Very nice hotel in Chachapoyas!”
very good location, staff is very friendly and helpful and rooms are very comfy! additionally best breakfast we’ve had in a while!
Aude
couple
September 29, 2022
Nice and original hostel near the center of Chachapoyas ! Confortable room and breakfast included.
Brigitta
family_with_children
September 19, 2022
very nice, cooperative staff
Ian
couple
September 16, 2022
“Quiet and nice breakfast”
Very nice hotel. Quiet and with a nice breakfast. Good internet and comfortable bed.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Fruits, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Safety deposit box, Family rooms, Non-smoking throughout
Internet
WiFi, Free WiFi, Internet services
Outdoors
Sun terrace, Outdoor furniture
Parking
Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shuttle service, 24-hour front desk, Airport shuttle, Laundry, Tour desk, Fax/photocopying, Luggage storage, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Ironing service
Transport
Airport pick up, Airport drop off
Standard Double Room
This double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds
This twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Hotel Policies
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