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Hotel Gran Palmeiras

Hotel

RIVERA DEL RIO #39 INT. 1 Col. Centro, URSULO GALVAN, PLAYA DE CHACHALACAS

hotel
hotel

Why people book this hotel

Friendly staff
3 mentions

Friendly and helpful staff

Very friendly and helpful staff who eagerly directed us to various things outsid…

Great location
2 mentions

Near the beach

Next to the river, but very close to the beach (literally 5 minutes walk)

Clean rooms
1 mentions

Lovely quiet hotel, with nice clean grounds and a few things to do right there (…

Comfortable rooms
1 mentions
Breakfast available
1 mentions

There was no breakfast, no restaurant, only one staff, run down

Pool
1 mentions

Overview

Hotel Gran Palmeiras offers its guests facilities with free Wi-Fi in the restaurant and front desk, outdoor swimming pool, gardens and an on-site restaurant. The property also has meeting and banquet facilities, pool tables and shuttle services for a fee. The rooms feature a private bathroom with hot water, air conditioning, satellite TV and a telephone line. Some unites have a private terrace overlooking the pool area. The restaurant at Hotel Gran Palmeiras serves Mexican dishes, seafood and steak-style dishes. It is open for breakfast, lunch and dinner. Within a short 5-minute walk guests will find other seafood restaurant over Playa Chachalacas Beach. The friendly staff at this hotel will help guests with important and interesting information about sightseeing options. Veracruz can be reached in 45 minutes by car, and General Heriberto Jara International Airport is 40 minutes’ drive away.

Traveller reviews

B

Bastian

extended_group

February 17, 2026

7

Friendly and helpful staff. Altough several things didn't work they helped us with everything.

N

Nathan

family_with_children

November 19, 2025

6

Hotel could do with a vending machine for cold drinks. The nearest shops are a walk away and not open late. Also had issue with WiFi on last day - appeared like they had decided to do some work and turned off the service to my wing of the hotel. Relative to other hotels in the area not expensive but to do be honest I simply wouldn't go back to this area...dirty beaches, underwhelming generally, few restaurants open.

T

Tiago Bento

couple

June 22, 2025

3

Near the beach

E

ElenaRobert

family_with_children

March 29, 2024

9

Lovely quiet hotel, with nice clean grounds and a few things to do right there (restaurant, swimming-pool, kids playground, billiards etc.). Next to the river, but very close to the beach (literally 5 minutes walk). We had a great room with a view of the pool, the palm trees and the river behind them. The beds were comfortable, so we all slept well. Very friendly and helpful staff who eagerly directed us to various things outside the hotel.

G

Gary

couple

April 9, 2022

2

Empty.

There was no breakfast, no restaurant, only one staff, run down.

Facilities

Activities

Fishing, Games room, Children's playground, Billiards, Table tennis, Kids' club, Public Bath, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Kids' outdoor play equipment

Food & Drink

Breakfast options, Breakfast in the room, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking garage, Parking on site, Private parking, Free parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Pool with view, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool

Safety & security

24-hour security, Key access, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, 24-hour front desk, Room service, Express check-in/check-out, Ironing service, Laundry, Dry cleaning, Tour desk, Daily housekeeping, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Shared lounge/TV area

Deluxe King Room

The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Max 2 guests 37 1 bedroom 1 bathroom
Quadruple Room

This room features a private bathroom with hot water, air conditioning, satellite TV and a telephone line. It has 2 double beds.

Max 4 guests 37 1 bedroom 1 bathroom
Family Suite

The spacious suite features 2 bedrooms and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a private entrance, a flat-screen TV with cable channels and a terrace. The unit offers 3 beds.

Max 6 guests 55 2 bedrooms 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printA deposit via bank transfer is required to secure your reservation (see Hotel Policies). Property will contact you with instructions after booking. Please note that the property may cancel the reservation if this payment is not made.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 2:34 PM

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Hotel Gran Palmeiras - 4 Star Hotel in Chachalacas