Grand Hotel Caviahue
Base del Cerro Caviahue
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Overview
Offering ski-to-door access and a ski school, Grand Hotel Caviahue is situated in Caviahue in the Neuquén Province Region. The hotel has a barbecue and sun terrace, and guests can enjoy a meal at the restaurant or a drink at the bar. Some units feature a private bathroom with a spa bath, while others have bathrobes and free toiletries. Grand Hotel Caviahue features free WiFi in the lobby and in common areas. A flat-screen TV is featured. You will find a 24-hour front desk at the property.
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Facilities
Activities
Sauna, Fitness centre, Skiing, Spa and wellness centre, Hot tub/Jacuzzi, Hammam, Indoor pool, Indoor pool (all year), Kids' club, Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Fitness/spa locker rooms
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid meals, Wine/champagne, Coffee house on site, Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Family rooms, Non-smoking rooms, Facilities for disabled guests, Lift, Allergy-free room, Non-smoking throughout, Heating
Internet
Free WiFi, WiFi, Internet services
Outdoors
BBQ facilities, Terrace, Sun terrace, Outdoor furniture
Parking
Parking garage, Accessible parking, Parking on site, Private parking, Free parking, Parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Sun loungers or beach chairs, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby
Services
Lockers, Daily housekeeping, Express check-in/check-out, Currency exchange, Packed lunches, Tour desk, 24-hour front desk, Concierge service, Private check-in/check-out, Fax/photocopying, Luggage storage
Ski
Ski storage, Ski school, Ski pass vendor, Ski-to-door access
Double Room with Spa Bath
This room includes a spa bath, a minibar and a satellite TV. It also has soundproofing windows.
Junior Suite
This twin/double room features a pool with a view. Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin/double room features soundproof walls, a minibar, a wardrobe, a flat-screen TV with streaming services, as well as mountain views.
Studio
Guests will have a special experience as the studio features a pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The studio provides soundproof walls, a minibar, a seating area, a flat-screen TV with streaming services, as well as mountain views.
Hotel Policies
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