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Refugio Ballena Hostel

Guest house

1295 Ernesto Riquelme

15 nights, 2 adults

USD$1,175

Includes taxes and charges

15 nights, 2 adults

USD$1,175

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

The owners are amazing and helpful and friendly and kind

Super nice host, very helpful with arranging the check in and out and also with …

Clean rooms
7 mentions

The room was cosy, the bed and bedding was really comfortable and warm, there wa…

Kitchen very well equipped and always clean

Comfortable rooms
6 mentions

There are lockers in the rooms but a bit more space to put your stuff would be h…

The hostel itself is very clean, the beds are really comfortable, bathrooms are …

Great location
4 mentions

All in all the place exceeded my expectations and was in the perfect location fo…

The place is clean and 20 minutes walk from the major attractions in Castro, and…

Overview

Boasting city views, Refugio Ballena Hostel provides accommodation with a garden, a terrace and a shared lounge, around 1.4 km from Sabanilla Beach. Among the facilities at this property are a shared kitchen and a tour desk, along with free WiFi throughout the property. The accommodation features airport transfers, while a bicycle rental service is also available. At the guest house, every unit is equipped with a wardrobe. A selection of options including local specialities, fruits and cheese is available for breakfast. Nuestra Señora de los Dolores Church is 20 km from the guest house, while Nuestra Señora del Rosario de Chonchi Church is 20 km from the property. The nearest airport is Mocopulli Airport, 20 km from Refugio Ballena Hostel.

Traveller reviews

P

Penelope

solo_traveller

February 13, 2026

10

I feel so relaxed after my stay

The room was cosy, the bed and bedding was really comfortable and warm, there was enough space for all my things, there was a desk at the window where I could do my writing, the bathrooms were large, spotless and had everything anyone would need (including a hairdryer), the kitchen was large, well-equipped and immaculate, the living room was cosy, comfortable and quiet. It is a great place to meet people because of the large kitchen table where guests gather. All in all the place exceeded my expectations and was in the perfect location for quiet and also for the local bus to the national park and a short walk into town (bus also an option if you don't like to walk like I do). The owners are amazing and helpful and friendly and kind. I would highly recommend staying here for a few nights at least so you can benefit from this wonderful space.

A

Anna

solo_traveller

February 5, 2026

10

Super nice host, very helpful with arranging the check in and out and also with recommendations what to do around the island. Kitchen very well equipped and always clean. There are lockers in the rooms but a bit more space to put your stuff would be helpful. Very inviting common spaces, lovely atmosphere there.

L

Laure

solo_traveller

December 21, 2025

10

The property is super clean, the kitchen is great and has a lot of amenities. The hosts were absolutely adorable and such a precious help to find the best places to go in La Isla de Chiloé, amazing recommandations and also helped with the reservation of activities. All in all, always ready to help in any way possible and with such a warm and welcoming attitude.

S

Shradha

solo_traveller

February 17, 2025

9

The owners are amazing, very friendly and super helpful. I needed a place to spend a few hours beforw my bus to Santiago at 6 pm, on a Sunday when all the libraries and most cafes were closed. They were very helpful and let me stay there the whole day and do my work. The place is clean and 20 minutes walk from the major attractions in Castro, and next to the palafitos. Highly recommend.

L

Louis

couple

February 3, 2025

10

The best hostel we have stayed at in South America so far. The owners are really kind and great to talk with. The hostel itself is very clean, the beds are really comfortable, bathrooms are nice and the kitchen is really excellent. It has everything you need in abundance and the equipment is clean and modern. I highly recommend people stay here in Castro.

G

Giuliana

solo_traveller

January 15, 2025

10

The hosts were very helpful and kept the place in a really good condition. The kitchen was fully equipped, and staying there was really enjoyable. They did recycling (really important for me). :). Love it. Highly recommended.

L

Leila

solo_traveller

November 9, 2024

10

The hosts were amazing. They trie to give you the best experience possible and know a lot of contacts to organise tours. It felt like a home away from home.

V

Vanessa Andrea

solo_traveller

November 7, 2024

10

Una hostal con calor sureño :)

It was perfect, from the cozy vibes of the house, the cleanliness and the attention of the house. The bed was comfy,there is availability to use the kitchen wherever you want and it is nearby to restaurants and the city center in a very quiet neighbourhood. Marcos and his partner make you feel at home with their attention, welcoming you with real warm southern style.

S

Sanin

solo_traveller

June 27, 2024

10

The beds have warmers. Very good for the winter time in June. The hosts helped me plan my trip tot the Patagonia. Marco recommended bus companies, let me use his phone to contact tour guides, and drove me at 5 am to the bus station. Most out going host that do all they can to make sure you are safe and comfortable.

Y

YU SHAN

solo_traveller

June 20, 2024

10

The hosts are so nice and welcoming, the bathrooms are clean, the kitchen is spacious and well-organized, and fast response is a plus. Did spend a wonderful night here. I highly recommend to other backpackers!

Facilities

Activities

Hiking

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options

General

WiFi available in all areas, Heating, Pets allowed, Non-smoking rooms, Non-smoking throughout, Designated smoking area, Allergy-free room, Indoor fireplace

Internet

Internet services, Free WiFi, WiFi

Kitchen

Shared kitchen

Outdoors

Garden, Terrace, Outdoor furniture

Physical distancing

Cashless payment available

Reception services

Invoice provided

Safety & security

Key access, Fire extinguishers

Safety features

Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Airport shuttle, Laundry, Tour desk, Shared lounge/TV area, Daily housekeeping, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge)

Transport

Airport pick up, Airport drop off

Double Room with Shared Bathroom

The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. The double room provides a tea and coffee maker, a dining area, a terrace with sea views as well as a shared bathroom featuring a shower. The unit offers 1 bed.

Max 2 guests 9 1 bedroom 1 bathroom
Small Twin Room

The unit offers 2 beds.

Max 2 guests0 1 bedroom 1 bathroom
Twin Room

Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. The twin room provides a tea and coffee maker, a dining area, a terrace with garden views as well as a shared bathroom featuring a shower. The unit offers 2 beds.

Max 2 guests 8 1 bedroom 2 bathrooms
Standard Single Room with Shared Bathroom

Guests can make meals in the kitchen that features a refrigerator, kitchenware, an oven and a microwave. The single room features a tea and coffee maker, a dining area, a terrace with city views as well as a shared bathroom boasting a shower. The unit has 1 bed.

Max 1 guests 9 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 20:00
Check-outFrom 08:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Managed by a private host
Last updated: Apr 10, 2024, 2:23 AM

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Refugio Ballena Hostel - 0 Star Hotel in Castro