Hotel on the Promenade
11 Arthurs Road
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Why people book this hotel
“The staff were friendly and helpful”
“The breakfast was excellent and the staff were amazing”
“It was a short distance to the sea front, with a lovely promenade walk and amazi…”
“Nice location”
“The room was comfortable and quiet and accessible by lift”
“Very comfortable stay”
“The bar area has a great atmosphere, and the breakfast offers a wide variety of …”
“Didnt try the breakfast ,but only because i am not a breakfast person”
“The only reason why I would like to deduct points here is so that the Hotel does…”
“Generous portions and very reasonably priced”
“If the words clean, cozy and comfy are important to your choice of accommodation…”
Overview
Hotel on the Promenade is a boutique-style hotel situated 50 meters from the Sea Point Promenade. It boasts a stylish restaurant and bar. The elegant rooms at Hotel on the Promenade are furnished with walnut-coloured floors and leather-back beds. Each room comes with a private bathroom and large flat-screen TV. The V&A Waterfront is situated less than 5 minutes’ drive from the Hotel on the Promenade and the Sea Point Pavilion and Swimming Pools. Cape Town International Airport is approximately 40 minutes’ drive from the hotel, and an airport shuttle can be arranged upon request at a charge.
Traveller reviews
Sally
solo_traveller
May 10, 2026
“Comfortable hotel with friendly, helpful staff, in the attractive Sea Point area of Cape Town.”
The staff were friendly and helpful. The room was comfortable and quiet and accessible by lift. It was a short distance to the sea front, with a lovely promenade walk and amazing sunset views. As a solo female traveler I felt safe there.
Janet
couple
May 9, 2026
The breakfast was excellent and the staff were amazing. Nice location.
Jan
couple
May 8, 2026
We love the location, with great staff and excellent food.
Selwyn
couple
April 25, 2026
“Happy to return on my next trip”
Very comfortable stay
Alexander Voigt
solo_traveller
April 24, 2026
“Cape Comfy & Cozy with great Food.”
Let's be real, Cape Town has a lot of good options to stay at. If the words clean, cozy and comfy are important to your choice of accommodation then I can wholeheartedly recommend this Hotel to you. Eugene the Manager welcomed us warmly and we felt like home from second one. He and his crew make the difference. Food was amazing, try the Shashuka in the Morning and the Beef Fillet with Brandy Sauce and mouthwatering smoky tasting vegetables at Lunch or Dinner. They also have vegetarian only and vegan options. The only reason why I would like to deduct points here is so that the Hotel doesn't get overbooked and prices rise for our future stay over. Keeping the Hotel to oneself is not really fair and it kind of punishes the skill & determination of the Crew making this place so wonderful. So here we go..5 stars, actually 6 if there were 6.
Felix
extended_group
April 15, 2026
“Felt like home”
The staff is truly exceptional. Each time we returned to the hotel, we genuinely looked forward to seeing them and enjoyed our conversations. They made the entire place feel like home. The bar area has a great atmosphere, and the breakfast offers a wide variety of options. The bed was extremely comfortable, and overall, we thoroughly enjoyed our stay.
Gerald
couple
April 14, 2026
“Perfect little hide away hotel in Sea Point !”
Fantastic place - had a great stay, staff very friendly and helpful, centrally located - easy to get to restaurants, bars, shops etc. AND a small sea view
Michael
couple
April 13, 2026
“Had a wonderful stay. Lots to do in the area”
Great balcony, great location and staff
FIONA
couple
April 13, 2026
“4 days seemed the perfect length of stay in Cape Town”
Didnt try the breakfast ,but only because i am not a breakfast person. It looked good Really clever amount of plugs which is important .Loved the balcony area
Du Plessis
family_with_children
March 24, 2026
The staff and the location
Peter
couple
March 13, 2026
“Massive disappointment”
Location
Fiona
couple
March 10, 2026
“Great staff, lovely hotel.”
Staff really friendly. Great location. Breakfast very good and big portions. Very comfortable bed.
Rob
couple
March 4, 2026
“Central location, stylishly comfortable, attentive and welcoming staff”
Great location less than a minutes walk to the promenade. Close to Hop-on-Off bus stops and a pleasant and safe walk 45 minute to the V&A Waterfront. This is a lovely boutique hotel staffed by really friendly and engaging people. Rooms are generously sized with quality fittings, bed linen and towels. Bed was super comfy. The food was exceptional. Generous portions and very reasonably priced. The chef(s) definitely know their way around a kitchen! This was the first stop on our Garden Route tour and it set the benchmark for all the other hotels we were visiting. We’re three stops in so far and Hotel on the Promenade hasn’t been beaten.
Annette
couple
March 3, 2026
“Fabulous food.”
Comfortable room. Fabulous food and really friendly helpful staff. Easy location to get Ubers to the main attractions of Cape Town. Lovely walk along the Promenade to the V and A Waterfront area. Supermarket and restaurants close by but we were very happy to eat in most evenings as the food was so good and very reasonably priced.
Sue
couple
February 27, 2026
“Great Sea Point option”
Very modern property, comfortable room with electric blinds, nespresso machine, etc. Cafe and bar on site and helpful staff. Well located for central Caoe Town. Street parking available.
John
solo_traveller
February 17, 2026
“Excellent boutique hotel”
All was good, the staff friendly
Tina
solo_traveller
February 12, 2026
“Perfect place to stay in Cape Town, close to all the tourist sites, next to Sea Point promenade. Staff very accommodati”
Great location, rooms are quite cosy but very well designed with everything a traveller needs including a vanity pack which most hotels including 5star don’t provide. Breakfast was excellent with plenty of health options.
simon
couple
February 9, 2026
“Great hotel with good restaurant.”
Staff are great , food is very good and rooms very comfortable. Location great easy access to V& A waterfront.
Shirley
couple
February 8, 2026
“Most enjoyable”
Excellent continental breakfast. Nice big room and en-suite.
David
family_with_children
February 1, 2026
Excellent hotel with excellent staff.
Facilities
Activities
Golf course (within 3 km), Fishing, Massage, Canoeing, Hiking, Cycling, Diving, Horse riding, Mini golf, Open-air bath, Public Bath, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes, Walking tours, Bike tours, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Kid-friendly buffet, Special diet menus (on request), Snack bar, Wine/champagne, Fruits, Coffee house on site, Breakfast in the room, Restaurant, Bar, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking rooms, Family rooms, Heating, Safety deposit box, Lift, WiFi available in all areas, Non-smoking throughout, Air conditioning
Internet
Free WiFi, WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Free parking, Street parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Pet basket, Pet bowls, Shuttle service, Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Packed lunches, Car hire, Currency exchange, Tour desk, Fax/photocopying, Luggage storage, Ironing service, Babysitting/child services, Laundry, Dry cleaning, Airport shuttle, 24-hour front desk, Room service
Transport
Public transport tickets
Deluxe Double Room with Balcony
Larger room with a king-size bed, a 40inch flat-screen TV, an Apple Mac computer with free Wi-Fi access, an iPod dock and a coffee machine, a balcony seating area and a private bathroom with a walk-in shower.
Deluxe Room
A king-size bed, a 40inch flat-screen TV, an Apple Mac computer, an iPod dock and coffee machine are included in this room. It has a seating area and a private bathroom with a walk-in shower.
Hotel Policies
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