Vila Suzana Parque Hotel
Cel. Theobaldo Fleck, 15
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Why people book this hotel
“Location was good, breakfast was basic with very little choice but that could ha…”
“It is very organised and clean”
Overview
Peacefully situated in the Serra Gaúcha Province, Vila Suzana offers pleasant rooms and private chalets surrounded by European-style parks and countryside. Facilities include a heated pool, a games room and free WiFi. Rooms at the Vila Suzana Parque Hotel have modern en suite bathrooms and calming pastel colours. All feature a TV and sliding glass doors with scenic garden views. Private chalets have a separate lounge and fireplace. Guests at the Vila Suzana can borrow a bike and ride to the nearby Alpen Park, 4.8 km from the hotel, or the panoramic Caracol Waterfalls, only 7.4 km away. A breakfast buffet with tropical fruits, waffles, cakes and cold cuts is served daily in the hotel. Vila Suzana Parque Hotel conveniently offers free parking for guests with private transportation.
Traveller reviews
OSÓRIO
family_with_children
January 24, 2026
Da proposta do Hotel. Horizontal junto a natureza.
Luiz Carlos De David Nunes
family_with_children
December 5, 2025
Local aprazível longe do barulho do centro de Canela. Dentro do bairro.
Wilson
family_with_children
February 12, 2025
“A unique experience”
It is very organised and clean
Enzo
extended_group
December 29, 2024
“I don’t recommend at all”
Terrible place, smelling like old and dirty and the staff was extremely rude. We couldn’t even stay there.
ray
couple
April 15, 2024
“Good location”
Location was good, breakfast was basic with very little choice but that could have been because it was off season
Facilities
Activities
Games room, Cycling, Children's playground, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area, Baby safety gates
Food & Drink
Breakfast options, Wine/champagne, Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Indoor fireplace, WiFi available in all areas, Bicycle parking, Air conditioning, Designated smoking area, Soundproof rooms, Safety deposit box, Heating, Family rooms, Pets allowed
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Outdoor furniture, Picnic area
Parking
Parking on site, Private parking, Parking, Free parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Sun umbrellas, Rooftop pool, Heated pool, Pool/beach towels, Shallow end, Pool cover
Reception services
Invoice provided
Safety & security
Key access, Key card access, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection near the property
Services
Private check-in/check-out, Trouser press, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Room service, 24-hour front desk, Fax/photocopying, Luggage storage
Apartment (2 Persons)
With central heating and air-conditioning, this apartment features a TV, minibar, ceiling fan and a bathroom with a hairdryer. It can accommodate an extra bed.
Apartment (3 Persons)
The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. This apartment features a minibar, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit has 2 beds.
Hotel Policies
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