Hotel Luma by Kavia
CLAVELES MANZANA 4 LOTE 1, 3, 3-A, 5 Y 31 109 SM 22
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Good location”
“It provides good breakfast and the location of the hotel is very good”
“Simple but comfortable accommodation”
“The room”
“Easy check in, room was clean and big enough for our family”
“So clean and well-maintained”
“The hotel reception counter staff is very helpful”
“Very helpful staff”
“Special thanks to the parking attendant/concierge who was there when we arrived …”
“A few minutes walk from ADO and with parking included”
Overview
Conveniently situated in the centre of Cancún, Hotel Luma by Kavia provides free WiFi throughout the property, a restaurant and free private parking for guests who drive. This 4-star hotel offers a 24-hour front desk and a concierge service. Certain rooms at the property include a balcony with a city view. At the hotel, all rooms come with a desk. Rooms are complete with a private bathroom equipped with a shower, guest rooms at Hotel Luma by Kavia have a flat-screen TV and air conditioning, and certain rooms include a terrace. At the accommodation each room comes with bed linen and towels. Popular points of interest near Hotel Luma by Kavia include Cancun Government Palace, Cancun Bus Station and Beto Avila Stadium. The nearest airport is Cancún International Airport, 17 km from the hotel.
Traveller reviews
Darren
solo_traveller
May 18, 2026
Simple but comfortable accommodation. Good location
Eunice
family_with_children
May 11, 2026
“Nice stay. Perfect for 1 night.”
We only stayed for 1 night. We had a good stay. Easy check in, room was clean and big enough for our family.
Ilsa
couple
May 7, 2026
The room
Kim You
couple
April 30, 2026
“It provides value for money and comfort stay.”
It provides good breakfast and the location of the hotel is very good. The hotel reception counter staff is very helpful.
Ian
extended_group
April 23, 2026
Location, size of rooms.
Ian
extended_group
April 20, 2026
Location, room size.
Mark
solo_traveller
April 14, 2026
“Well located last minute hotel”
Very helpful staff. Good air conditioning. Well located.
Alvin Tang
family_with_children
March 24, 2026
Location
Alysha
solo_traveller
March 14, 2026
“Love staying here!”
This was my second stay. It's an excellent hotel with a great location. So clean and well-maintained. Staff are top-notch.
Claudia
couple
March 13, 2026
The room was nice and cleaned, and the staff very welcoming/kind. The hotel is a bit far from the city center (20-25 min) and we were advised not to walk there after 22:30 (when shops are closed and there are not much people around), but with a car (or using a taxi) this was not a problem. Being outside the center had the plus of quietness. There is also a shared kitchen, including a shared fridge.
Daniele
couple
March 6, 2026
Far from European standards. The room was very small, although clean, and very basic. Fortunately, we didn’t have our suitcases with us because the elevator was broken. The extra touch of hospitality and attention was missing, but for those without high expectations, it’s perfectly fine.
Nadia
couple
February 19, 2026
“Big and clean room”
Big and clean room. Great for a stopover. Special thanks to the parking attendant/concierge who was there when we arrived (and the day after); he was so friendly and always smiling!!!
Alex
couple
February 19, 2026
“Prima hotel in centrum van Cancun”
-
Stewart
family_with_children
February 18, 2026
Clean comfortable room and good shower
lynette
extended_group
February 7, 2026
Lots going on around the hotel. Lovely park very close. Safe
Antonio
couple
February 4, 2026
Right in the center. A few minutes walk from ADO and with parking included. Right next to a bus that takes you to the hotel/beaches area. The balcony :)
Arturo
family_with_children
February 1, 2026
Only the roon, Staff and the parkilng
Anna
couple
February 1, 2026
The staff was lovely, and the location is good. The bed was comfortable. For one night is okay.
Daniela
couple
January 28, 2026
“Good value for money”
The property is 5 minutes walk from Ado bus station and very close to the bus stop to catch the bus that goes to the zona Hotelera. Very large room, clean and comfortable with all toiletries, hair dryer on request. Much cheaper than the hotels on the beach and lots of shops and restaurants
Nóra
couple
January 21, 2026
The location was good, close to the see
Facilities
Activities
Bike tours, Public Bath
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Restaurant, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Family rooms, Lift, Non-smoking throughout, Air conditioning, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Concierge service, Daily housekeeping, 24-hour front desk, Tour desk, Luggage storage
Deluxe Double Room
The spacious double room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Hotel Policies
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