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Hotel Kavia

Hotel

Claveles 109

15 nights, 2 adults

USD$1,367

Includes taxes and charges

15 nights, 2 adults

USD$1,367

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
10 mentions

It is near to Parque de Las palapas

Location

Comfortable rooms
6 mentions

The room is large and comfortable and there is a rooftop swimming-pool

It had four walls and a bed

Friendly staff
4 mentions

Staff was great, especially Katya

Was in a good area for staff

Clean rooms
2 mentions

Room was clean, location great

Cleaner and breakfast restaurant staff were nice

Pool
2 mentions

Cute little pool,

Breakfast available
1 mentions

Overview

Ideally set in Cancún, Hotel Kavia features air-conditioned rooms with free WiFi, free private parking and room service. Each accommodation at the 4-star hotel has city views, and guests can enjoy access to an outdoor swimming pool and to a terrace. The accommodation offers a 24-hour front desk, a business centre and currency exchange for guests. At the hotel, the rooms are fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Each room has a safety deposit box, while some rooms also boast a patio. All rooms have a wardrobe. At Hotel Kavia you will find a restaurant serving American cuisine. Popular points of interest near the accommodation include Cancun Government Palace, Cancun Bus Station and Beto Avila Stadium. The nearest airport is Cancún International Airport, 17 km from Hotel Kavia.

Traveller reviews

G

Gangemi

solo_traveller

June 8, 2026

2

Don't stay in this hotel if you enjoy a night cap or have alcoholic duty free as this hotel has a no alcohol policy on the premises or in your room good hotel if your with AA. I was made to sign a waiver that I wouldn't bring alcohol into the hotel I think they discriminate between Mexican and westerners I was made to wear a wristband as a 7 days I stayed at this hotel where I saw Mexicans there I didn't have any wristbands on. The girls on the front desk were ok they like to joke between each other in Mexican about the customer but the maids really nice and friendly. It's in a good location but most of the hotels have got to know alcohol policy so if you like a little nightcap before you go to bed don't stay this hotel chain. One more thing, there's a dog barking every single night from almost just after 12:00 till about 4:00 in the morning and it's sometimes constant sometimes it takes a break for half an hour and then he'll continue, The hotel doesn't think to shut the two glass doors at the front to stop the noise from coming in or speaking to the people who own the dog and telling them that we have people that are staying at the hotel and can you move your dogs to the other side of the house, so if you want to get some sleep at night this is not the best place to do it

M

Melanie

solo_traveller

June 7, 2026

5

Not a lot

S

Silviu Marin

solo_traveller

May 28, 2026

1

Not a 4* hotel...!! Booked online 5 day and stayed 15min just so i can make another booking to other hotel. (no refund), no alcohol allowed inside hotel, they inform you at reception ... very bad experience!!

J

Juan Rodriguez

solo_traveller

April 18, 2026

7

It is near to Parque de Las palapas

G

gokhan

family_with_children

December 28, 2025

3

Location

D

Daniela

couple

December 10, 2025

7

Good value for money

The location is very convenient, close to the bus station and amenities, very easy to reach the zona hotelera by bus. The room is large and comfortable and there is a rooftop swimming-pool.

R

Randal

couple

November 26, 2025

1

The staff are abysmal

It had four walls and a bed

C

Charles

couple

November 9, 2025

4

Bring your blanckets lol

Cheap room, free parking, nice festivities near by at night. Cute little pool,

R

Robert

couple

May 20, 2025

3

Avoid this one.

Central location. A/C in every room.

A

Aniczq

family_with_children

March 29, 2025

8

Everything was fine Nice hotel

N

Nuno Picareta

solo_traveller

February 19, 2025

6

If possible choose another hotel

Location was good

D

Danijela

family_with_children

January 1, 2025

10

The stay was great. Staff was great, especially Katya. On our first night there was rain and food delivery wasn’t working. Katya offered to go for some chinese food for us. It meant a lot to me and my daughter. Room was clean, location great. We had a nice time in Cancun.

L

Lamine

family_with_children

December 26, 2024

3

The room number 15 given to us had bad smell with humidity. Very bas hôtel not recommended

C

Cristopher

couple

November 9, 2024

5

Good for short stay but not good at all to rest overnight

Centric location, cheap early check in.

L

Lawrence

extended_group

October 2, 2024

1

Awful. Terrible reception staff

Good location in downtown Cancun. 15 mins uber from Hotel zone strip. Local bars, restaurants, and streetfood nearby, as well as two supermarkets all in walking distance. Room was basic and spacious, eventually when i got the one i paid for. Cleaner and breakfast restaurant staff were nice. Has the potential to be okay if cheap and basic is what youre after.

J

junior

extended_group

October 1, 2024

1

I will not be booking this hotel to stay at again on my next visit to Cancun

Nothing

J

junior

extended_group

October 1, 2024

1

Will not be booking this hotel to stay at again on my next visit to Cancun

Was in a good area for staff

J

Juan carlos

family_with_children

September 10, 2024

8

Great value for the money

It is a good location, close to ADO station and route 1 and 2 if you want to go to hotel zone.

F

Franny

family_with_children

August 24, 2024

1

Don't go here. Do not recommend to stay here

Towels are not changed, toilet does not flush, shower cobtrols cannot be changed-its either just hit or cols

K

kusna

couple

June 17, 2024

5

Staff reception

Facilities

Activities

Solarium, Indoor pool, Public Bath

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options, Coffee house on site, Restaurant

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Safety deposit box, Family rooms, Lift, Allergy-free room, Non-smoking throughout, Air conditioning

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Terrace, Outdoor furniture

Parking

Street parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Sun umbrellas, Swimming Pool

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Private check-in/check-out, Trouser press, Daily housekeeping, Express check-in/check-out, Currency exchange, Car hire, Tour desk, Fax/photocopying, Luggage storage, Business centre, Room service, Meeting/banquet facilities, 24-hour front desk

Standard King Room

This double room features a rooftop pool. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Superior Queen Room with Two Queen Beds

The rooftop pool is the standout feature of this twin room. The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Max 6 guests 40 1 bedroom 1 bathroom
Twin Room

This twin room features a rooftop pool. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Max 4 guests 26 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 11:30 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking 3 rooms or more for more than 3 nights, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area and guests may experience noise.
Last updated: Apr 11, 2024, 2:26 PM

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