Four Points by Sheraton Cancun Centro
Avenida Tulum, MZ1 -Lote 2 SM 12
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Bed was good but AC could not be adjusted so was too cold sometimes and had to t…”
“Staff friendly, the place was quiet and nice”
“very helpful”
“Staff was friendly and restaurant dinner staff made an effort to remember your n…”
“The swimming pool on top was really good”
“The rooftop pool was a lovely touch”
“Great breakfast”
“Breakfast, bed, gym, pool, steamroom”
“Location was okay and easy to get Uber”
“It was very central for work purposes”
“Breakfast and rooms super cleaned”
“Good breakfast, excellent staff, cleanliness”
Overview
Offering an outdoor pool and a restaurant, Four Points Cancun by Sheraton is located in Cancún. Free WiFi access is available. Each room offers air conditioning and a coffee machine. A cable TV is provided in each room at Four Points Cancun. The private bathroom comes with a shower. A work desk is also standard in the rooms. Four Points Cancun by Sheraton Hotel features a 24-hour front desk and a bar. Other facilities offered at the property include meeting facilities. The property has free on-site parking. The hotel is 4 km from Cancun’s ADO Bus Station and 15 km from La Isla Shopping Mall. Cancún International Airport is 15 minutes’ drive away.
Traveller reviews
scott
solo_traveller
June 1, 2026
very helpful
Lita
solo_traveller
November 23, 2025
“Affordable hotel close to everything.”
Staff was friendly and restaurant dinner staff made an effort to remember your name. Location was okay and easy to get Uber. Away from hotelzone which was nice. Bed was good but AC could not be adjusted so was too cold sometimes and had to turn it off once in a while. Room had a sofa chair which was very good to sit in.
Tim
couple
July 7, 2025
“Great pool, but you have to use the car to leave.”
The swimming pool on top was really good. It was quite around the pool and it was a big pool. They also have an ice machine on each floor which can be used to cool the drinks.
Jens
solo_traveller
November 16, 2024
“Good location for work”
It was very central for work purposes
Carlo
extended_group
August 23, 2024
Breakfast and rooms super cleaned
Trevor
family_with_children
July 16, 2024
“Good business hotel for an overnight stay”
Perfect business hotel with fast internet. Great for visiting Cancun on business or as a more budget stay in Cancun with good value.
Felipe
couple
April 30, 2024
Great breakfast
Ivy
couple
March 26, 2024
Staff friendly, the place was quiet and nice. Hotel restaurant had very good tacos.
Tomas
family_with_children
February 2, 2024
Good breakfast, excellent staff, cleanliness.
Ce
couple
January 28, 2024
“Nice hotel but no thrills.”
The staff were friendly and helpful. The rooftop pool was a lovely touch.
Caroline
couple
January 24, 2024
“Comfortable and convenient”
Very comfy beds and a brilliant rooftop pool.
Caroline
couple
January 13, 2024
“I would never come back”
The room that we booked wasn’t the room we received, it was our honeymoon and we received a horrible welcome
Santiago
extended_group
January 12, 2024
“Great value for money. Great service.”
Breakfast, bed, gym, pool, steamroom
Gary
solo_traveller
December 31, 2023
Great room as I had my own balcony, huge bed (never been in a bed that big before) and plenty of room in both the room itself and the bathroom. O Have stayed in 2 x hotels in Cancun since and both of these fail compared to this.
RC
couple
December 22, 2023
“Ok”
Good for a couple of nights.
Matilde
solo_traveller
November 8, 2023
“nice stay”
large suite with jacuzzi, coffee machine in the room, swimming pool
rescuedoctor
solo_traveller
October 29, 2023
“Good for the real cult-tourists”
Ideal for those who do not want sunbathing all the day but who is eager to develop the country's attractions. The main road in front of the hotel connect you directly with the attractions nearby as well as with the airport. The garage is superb for rental car.
Ashley
couple
October 8, 2023
“Convenient stay in Cancun”
Comfortable and spacious rooms. Free parking. Nice rooftop pool
LUIS
extended_group
October 7, 2023
“Very good option for Cancun”
Very good beds and very quiet room. Very friendly staff and very good breakfast. Overall very good option for Cancun for short stays.
Katie
couple
September 30, 2023
“Great location and value”
We Loved our stay and will be back soon!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Public Bath, Sauna, Fitness centre, Spa and wellness centre, Live sport events (broadcast), Spa facilities, Steam room, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Bar, Restaurant, Breakfast in the room, Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Wine/champagne, Fruits, Coffee house on site
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Soundproof rooms, Lift, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Sun umbrellas, Rooftop pool, Infinity pool, Pool with view, Pool/beach towels, Pool bar
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Pet basket, Pet bowls, Private check-in/check-out, Vending machine (drinks), Vending machine (snacks), Lockers, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Express check-in/check-out, Packed lunches, Car hire, Fax/photocopying, Luggage storage, ATM/cash machine on site, 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Babysitting/child services, Laundry, Ironing service
Deluxe, Guest room, 1 King, City view
The double room offers a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit offers 1 bed.
Deluxe, Guest room, Queen, City view
The double room features a seating area, a dining area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit offers 1 bed.
Junior, 1 Bedroom Junior Suite, 1 King, City view
The hot tub is the standout feature of this double room. Featuring bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit has 1 bed.
Traditional, Guest room, 2 Queen, City view
The double room features a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.
Traditional, Guest room, King, City view
The double room features a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.
Hotel Policies
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