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Canopy By Hilton Cancun La Isla

Hotel

Boulevard Kukulcan S N Km. 12.5,

10 nights, 2 adults

USD$2,379

Includes taxes and charges

10 nights, 2 adults

USD$2,379

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
11 mentions

Stayed for just a nice for a work trip and hotel met my expectation, the rooms a…

Exceptional area Exceptional confort Exceptional room and view

Friendly staff
7 mentions

Great staff,nice room,and pool

Staff were really amazing

Great location
5 mentions

Great Premises, great location , clean, excellent wifi, great staff

Good location and value for money

Clean rooms
5 mentions

Cleanliness

Amazing helpful staff, nice and clean

Pool
5 mentions

We loved the room, the pool, fitness center and location

Amazing hotel, stunning rooftop with pool which was a great temperature

Breakfast available
3 mentions

I had to leave early in the morning so I wasn't able to enjoy breakfast, but the…

The breakfast was good, but our favorite was the hotel's restaurant at the top n…

Overview

Situated in Cancún, 700 metres from Playa Marlin, Canopy By Hilton Cancun La Isla features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has a terrace and a hot tub. At the hotel you will find a restaurant serving American, Caribbean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. There is an in-house bar and guests can also make use of the business area. Popular points of interest near Canopy By Hilton Cancun La Isla include El Rey Beach, La Isla Shopping Mall and Backstage Theatre. The nearest airport is Cancún International Airport, 18 km from the accommodation.

Traveller reviews

C

Claire

solo_traveller

January 5, 2026

8

Decent facility, the staff service could be better

Cleanliness

I

Ismael

couple

December 8, 2025

9

Good

Great Premises, great location , clean, excellent wifi, great staff

M

mickeymanent

solo_traveller

November 18, 2025

8

Perfect hotel for a work stay.

Stayed for just a nice for a work trip and hotel met my expectation, the rooms are big and the rooftop has an amazing view. I had to leave early in the morning so I wasn't able to enjoy breakfast, but the team kindly prepared something on the go for me.

A

Amberine

couple

March 25, 2025

1

Did not show up with a key or pin. I messaged and called numerous times, no response from the host or Booking.com. I made my way to the property hoping they had left a key with the concierge NOTHING! Funds were also taken out of my account. BIG SCAM. DO NOT BOOK. Horrific experience

E

emma

solo_traveller

March 10, 2025

8

Easy and smooth

Amazing helpful staff, nice and clean

S

Sampson

solo_traveller

January 19, 2025

10

Perfect spot

Exceptional area Exceptional confort Exceptional room and view

A

Alina Zilb

family_with_children

January 13, 2025

9

Cancun without all-inclusive is not recommended

Great staff,nice room,and pool.

J

Jose Luis

couple

January 11, 2025

10

Facilities are super nice, rooms were clean and modern. The hotel is next to a shopping mall, so there's plenty to see and eat. The breakfast was good, but our favorite was the hotel's restaurant at the top next to the pool, the view at night of the ferris wheel with the infinity pool was amazing.

R

Roberto

couple

January 5, 2025

9

Good value for money and comfortable

Good location and value for money

X

Xing

family_with_children

January 3, 2025

1

We didn’t get what we paid for!

The hotel seems good enough, close to shopping facilities.

K

Kim

family_with_children

December 23, 2024

9

We had a lovely time!

We loved the room, the pool, fitness center and location.

N

nomyshana

family_with_children

November 20, 2024

10

Comfortable stay

We stayed for one night only. Room was spacious and beds were very comfortable. Staff were really amazing.

N

N

solo_traveller

September 21, 2024

8

Absolutely Spectacular

Everything was great, very clean and modern. The staff was super friendly and helpful. They recommended restaurants and tours that would make my trip to Cancun fun. Huge shout out to Juan for saving me with a last-minute booking to see Coco Bongo for my birthday. The food is also great; the rooftop bar made the best soft shell crab tacos I’ve ever had. Highly recommend going.

C

Charlotte

extended_group

August 28, 2024

9

Wonderful hotel with stunning rooftop in centre of Hotel Zone

Amazing hotel, stunning rooftop with pool which was a great temperature. Staff were all extremely friendly and attentive. The room was large with very comfortable bed and lovely shower too. Overall a great stay!

A

Aloha, Its Thijs!

family_with_children

July 30, 2024

10

Perfect room, very friendly staff, rooftop and super breakfast, perfect beds. We had an overnight stay. Highly recommended!

D

dirk

couple

July 26, 2024

9

Great stay. Highly to recommend.

We had a room with sundowner view. This was awesome.

A

Amy

couple

July 19, 2024

10

Nice hotel!

really nice stay, couldn’t fault it.

R

Rebeccca

family_with_children

July 10, 2024

8

Fab, close to the shopping mall, but a walk to the beach

The room and the pool were fantastix

M

Michico

family_with_children

June 28, 2024

7

The location was very central and right by La Isla which is great for shopping. The hotel was nice and the rooms were spacious.

D

Davina

family_with_children

June 24, 2024

8

Tasteful near to airport.

Close to the airport, tastefully done in a hotel metropolis. Good food.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance

Activities

Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Evening entertainment, Fitness centre, Massage, Hot tub/Jacuzzi, Solarium, Temporary art galleries, Bike tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Special diet menus (on request), Coffee house on site, Bar, Restaurant, Breakfast in the room, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Soundproof rooms, Lift, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Outdoors

Sun terrace, Outdoor pool (all year), Outdoor pool, Terrace, Outdoor furniture, Outdoor fireplace

Parking

Parking on site, Private parking, Accessible parking, Parking garage, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Rooftop pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Shuttle service, Pet bowls, Daily housekeeping, Trouser press, Express check-in/check-out, Packed lunches, Tour desk, Luggage storage, Valet parking, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Public transport tickets

King Room

The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 33 1 bedroom0
King Room with Mobility and Hearing Access/Non-Smoking

The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

Max 2 guests 34 1 bedroom0
King Room with Sunset View

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

Max 2 guests 33 1 bedroom0
King Room with View

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

Max 2 guests 33 1 bedroom0
Premium King Room with Lake View High Floor

This triple room has a tea/coffee maker, air conditioning and seating area. Premium hygiene and toiletry supplies.

Max 2 guests 33 1 bedroom0
Premium Queen Room with Two Queen Beds and Sunrise View

This double room features a seating area, private entrance and tile/marble floor. - Premium hygiene and toiletry supplies.

Max 4 guests 33 1 bedroom 1 bathroom
Deluxe Double Room with Sea View

The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 33 1 bedroom0
Premium Queen Room with Two Queen Beds and Sunset Bay View

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.

Max 4 guests 33 1 bedroom0
Premium Queen Room with Two Queen Beds and Sunset View

This quadruple room features a private entrance, air conditioning and tea/coffee maker. Premium hygiene and toiletry supplies.

Max 4 guests 33 1 bedroom0
Queen Room with Two Queen Beds and View

The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.

Max 4 guests 33 1 bedroom0
Two Queen Beds Room with Sunset View

The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.

Max 4 guests 33 1 bedroom0
King Suite with Panoramic View

This suite has air conditioning, soundproofing and bathrobe. - Complimentary valet parking. - Late check out at 1pm. - 10% off on massages. - Premium welcome amenities.

Max 2 guests 55 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:26 PM

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Canopy By Hilton Cancun La Isla - 4 Star Hotel in Cancun