Canopy By Hilton Cancun La Isla
Boulevard Kukulcan S N Km. 12.5,
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Stayed for just a nice for a work trip and hotel met my expectation, the rooms a…”
“Exceptional area Exceptional confort Exceptional room and view”
“Great staff,nice room,and pool”
“Staff were really amazing”
“Great Premises, great location , clean, excellent wifi, great staff”
“Good location and value for money”
“Cleanliness”
“Amazing helpful staff, nice and clean”
“We loved the room, the pool, fitness center and location”
“Amazing hotel, stunning rooftop with pool which was a great temperature”
“I had to leave early in the morning so I wasn't able to enjoy breakfast, but the…”
“The breakfast was good, but our favorite was the hotel's restaurant at the top n…”
Overview
Situated in Cancún, 700 metres from Playa Marlin, Canopy By Hilton Cancun La Isla features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has a terrace and a hot tub. At the hotel you will find a restaurant serving American, Caribbean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. There is an in-house bar and guests can also make use of the business area. Popular points of interest near Canopy By Hilton Cancun La Isla include El Rey Beach, La Isla Shopping Mall and Backstage Theatre. The nearest airport is Cancún International Airport, 18 km from the accommodation.
Traveller reviews
Claire
solo_traveller
January 5, 2026
“Decent facility, the staff service could be better”
Cleanliness
Ismael
couple
December 8, 2025
“Good”
Great Premises, great location , clean, excellent wifi, great staff
mickeymanent
solo_traveller
November 18, 2025
“Perfect hotel for a work stay.”
Stayed for just a nice for a work trip and hotel met my expectation, the rooms are big and the rooftop has an amazing view. I had to leave early in the morning so I wasn't able to enjoy breakfast, but the team kindly prepared something on the go for me.
Amberine
couple
March 25, 2025
Did not show up with a key or pin. I messaged and called numerous times, no response from the host or Booking.com. I made my way to the property hoping they had left a key with the concierge NOTHING! Funds were also taken out of my account. BIG SCAM. DO NOT BOOK. Horrific experience
emma
solo_traveller
March 10, 2025
“Easy and smooth”
Amazing helpful staff, nice and clean
Sampson
solo_traveller
January 19, 2025
“Perfect spot”
Exceptional area Exceptional confort Exceptional room and view
Alina Zilb
family_with_children
January 13, 2025
“Cancun without all-inclusive is not recommended”
Great staff,nice room,and pool.
Jose Luis
couple
January 11, 2025
Facilities are super nice, rooms were clean and modern. The hotel is next to a shopping mall, so there's plenty to see and eat. The breakfast was good, but our favorite was the hotel's restaurant at the top next to the pool, the view at night of the ferris wheel with the infinity pool was amazing.
Roberto
couple
January 5, 2025
“Good value for money and comfortable”
Good location and value for money
family_with_children
January 3, 2025
“We didn’t get what we paid for!”
The hotel seems good enough, close to shopping facilities.
Kim
family_with_children
December 23, 2024
“We had a lovely time!”
We loved the room, the pool, fitness center and location.
nomyshana
family_with_children
November 20, 2024
“Comfortable stay”
We stayed for one night only. Room was spacious and beds were very comfortable. Staff were really amazing.
N
solo_traveller
September 21, 2024
“Absolutely Spectacular”
Everything was great, very clean and modern. The staff was super friendly and helpful. They recommended restaurants and tours that would make my trip to Cancun fun. Huge shout out to Juan for saving me with a last-minute booking to see Coco Bongo for my birthday. The food is also great; the rooftop bar made the best soft shell crab tacos I’ve ever had. Highly recommend going.
Charlotte
extended_group
August 28, 2024
“Wonderful hotel with stunning rooftop in centre of Hotel Zone”
Amazing hotel, stunning rooftop with pool which was a great temperature. Staff were all extremely friendly and attentive. The room was large with very comfortable bed and lovely shower too. Overall a great stay!
Aloha, Its Thijs!
family_with_children
July 30, 2024
Perfect room, very friendly staff, rooftop and super breakfast, perfect beds. We had an overnight stay. Highly recommended!
dirk
couple
July 26, 2024
“Great stay. Highly to recommend.”
We had a room with sundowner view. This was awesome.
Amy
couple
July 19, 2024
“Nice hotel!”
really nice stay, couldn’t fault it.
Rebeccca
family_with_children
July 10, 2024
“Fab, close to the shopping mall, but a walk to the beach”
The room and the pool were fantastix
Michico
family_with_children
June 28, 2024
The location was very central and right by La Isla which is great for shopping. The hotel was nice and the rooms were spacious.
Davina
family_with_children
June 24, 2024
“Tasteful near to airport.”
Close to the airport, tastefully done in a hotel metropolis. Good food.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Evening entertainment, Fitness centre, Massage, Hot tub/Jacuzzi, Solarium, Temporary art galleries, Bike tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Special diet menus (on request), Coffee house on site, Bar, Restaurant, Breakfast in the room, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Soundproof rooms, Lift, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, Terrace, Outdoor furniture, Outdoor fireplace
Parking
Parking on site, Private parking, Accessible parking, Parking garage, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Rooftop pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Pet bowls, Daily housekeeping, Trouser press, Express check-in/check-out, Packed lunches, Tour desk, Luggage storage, Valet parking, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Public transport tickets
King Room
The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Mobility and Hearing Access/Non-Smoking
The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.
King Room with Sunset View
The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.
King Room with View
The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
Premium King Room with Lake View High Floor
This triple room has a tea/coffee maker, air conditioning and seating area. Premium hygiene and toiletry supplies.
Premium Queen Room with Two Queen Beds and Sunrise View
This double room features a seating area, private entrance and tile/marble floor. - Premium hygiene and toiletry supplies.
Deluxe Double Room with Sea View
The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Premium Queen Room with Two Queen Beds and Sunset Bay View
This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Premium Queen Room with Two Queen Beds and Sunset View
This quadruple room features a private entrance, air conditioning and tea/coffee maker. Premium hygiene and toiletry supplies.
Queen Room with Two Queen Beds and View
The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.
Two Queen Beds Room with Sunset View
The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.
King Suite with Panoramic View
This suite has air conditioning, soundproofing and bathrobe. - Complimentary valet parking. - Late check out at 1pm. - 10% off on massages. - Premium welcome amenities.
Hotel Policies
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