Nova Highlands Hotel
The Square, Jalan Aranda Nova, Greencow, Cameron Highlands
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Why people book this hotel
“Spacious rooms”
“Overall the floor dusty smell, the room very dusty and dirty, we do have dust al…”
“Location is okay but building is rundown no facilites smelly rooms”
“Just tbe location”
“Just for service”
“Staff friendly Housekeeping pun baik”
“Not to clean”
“This level of hygiene, service, and guest inconvenience is completely unacceptab…”
“On top of that, I had to validate parking at a different building far from the h…”
“Easy basement parking”
Overview
Located in Cameron Highlands, Nova Highlands Resort and Residence offers modern suites with free WiFi access. Guests enjoy direct access to Cameron Square shopping arcade. For guests who drive, multi-level parking spaces are provided. Featuring a private balcony, every suite is fan-cooled. It is fitted with a flat-screen TV and a seating area. For your comfort, a kitchenette and a hairdryer are also available. Some suites have a dining area. The en suite bathroom comes with a shower and free toiletries. Buffet breakfast is served daily at Nova Highlands Cafe. Many restaurants and cafes are located in the shopping arcade, a 2-minute walk away. Friendly staff at the 24/7 reception are happy to assist you with local area information and tour query. You can also rent a bike to explore the area. Laundry and dry cleaning services can be requested at an additional charge. Cameron Highlands Butterfly Farm is 170 metres from Nova Highlands Resort and Residence, while Raju's Hill Strawberry Farm is 350 metres away. The nearest airport is Sultan Abdul Aziz Shah Airport, 215 km from the property.
Traveller reviews
Kirubashini
family_with_children
December 28, 2025
The bathroom had a bad smell and there was no hot water. Although the room looked clean in the photos, it did not match the actual condition. However, the bedroom and living room were comfortable and okay overall... Anyway tq
roslainomar
family_with_children
December 19, 2025
Spacious rooms
Muhammad Haziq
family_with_children
December 17, 2025
“Unsatisfied and really disappointed”
Just for service
Eisya
family_with_children
December 7, 2025
close to night market
Al
couple
November 6, 2025
“Keep it up”
Not to clean. Maybe can make more better. But overall it’s okay.
Adeel
family_with_children
November 4, 2025
Location is okay but building is rundown no facilites smelly rooms
Noor Azman
family_with_children
October 14, 2025
Within shoping complex compound
Hamidah
couple
October 2, 2025
“No comment.”
Just tbe location.
pavitheran
family_with_children
September 25, 2025
“I will not take the room anymore”
Overall the floor dusty smell, the room very dusty and dirty, we do have dust allergy issue, it causes us become sick
Zarina Abu bakar
family_with_children
September 17, 2025
Bilik luas. Ada microwave,peti ais,towel ,berus gigi,, slippers. Living room luas. Permandangan cantik. Staff friendly Housekeeping pun baik
MOHD AZIM
family_with_children
August 22, 2025
Dirty.
Nuha
family_with_children
August 12, 2025
“no going to repeat booking this hotel”
I am extremely dissatisfied with the condition of the room during my stay. The floor was dirty and dusty, the bathroom was moldy, and expired toiletries were provided. Initially, no towels were given, and only after housekeeping visited did the floor improve slightly and towels appear. The bathroom had cockroaches, the bed sheets had blood stains, and the TV remote was broken. On top of that, I had to validate parking at a different building far from the hotel, and if not, I was forced to pay for parking myself. This level of hygiene, service, and guest inconvenience is completely unacceptable.
JRiezz
family_with_children
August 9, 2025
“Scariest hotel.”
Easy basement parking
Juasliza Binti Ab. Latif
family_with_children
August 4, 2025
Near all the facility like watson, shopping and food
Chee Keong
family_with_children
August 4, 2025
Reception was located in a separate building exposing guests to the elements. Room is rundown. Lack of facilities.
Teva
couple
July 27, 2025
“Waste of money”
Not at all
MOHD
family_with_children
July 24, 2025
Bad service not responding any message ...bad hotel in malaysia..screaming hotel.
Iffah najat
family_with_children
July 24, 2025
“Worth to stay with a low budget”
Highly recommended for those who have big family with kids. Very spacious. Kids can go around and we can rest well in the room. And if you are too lazy to go out , you can just go down there to bring your kids . I would repeat one day.
YUET MENG
couple
July 21, 2025
Change the old sofa
NURUL
couple
July 17, 2025
“Not worth,not repeat again,sorry.”
Please beware,if you have a kids please dont take any unit,apartment,hotel at nova,scary and creepy,if you dont believe,you can stay then you will get 'new' experience.
Facilities
Accessibility
Wheelchair accessible
Activities
Fitness centre, Golf course (within 3 km), Karaoke, Hiking, Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines
Entertainment and family services
Kids' outdoor play equipment
Food & Drink
Coffee house on site, Breakfast options
General
Non-smoking throughout, Designated smoking area, Minimarket on site, Lift, Soundproof rooms, Facilities for disabled guests, Family rooms, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Garden, Terrace
Parking
Parking, Parking garage, Accessible parking, Parking on site
Safety & security
24-hour security, Key access, Key card access, CCTV in common areas, CCTV outside property
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Daily housekeeping, Shared lounge/TV area, Meeting/banquet facilities, Laundry, Dry cleaning, Luggage storage, Car hire
Premier Two-Bedroom
The apartment's kitchenette, which has a microwave, is available for cooking and storing food. Boasting a balcony with garden views, this apartment also features a tea and coffee maker and a TV. The unit has 2 beds.
Sky-Garden Penthouse
Offering panoramic hill views from the private balcony, this spacious penthouse apartment features a flat-screen TV and a kitchenette. Seating and dining areas are available. The en suite bathroom is fitted with a hairdryer and shower facilities.
Family Suite
Decorated in natural colors, this family suite features a flat-screen TV and a seating area. The en suite bathroom is fitted with a hairdryer and shower facilities.
Premier Family Suite
The family room's kitchenette, which has a microwave, is available for cooking and storing food. The spacious family room offers a minibar, a tea and coffee maker, a wardrobe, a TV, as well as mountain views. The unit has 2 beds.
Premier Studio Queen
A kitchenette equipped with a refrigerator, a microwave and a tea and coffee maker is available for cooking and storing food. The spacious double room provides a private entrance, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Premier Studio Twin
The fully equipped kitchenette has a refrigerator, a microwave and a tea and coffee maker. The spacious twin room features a private entrance, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
One-Bedroom Queen Suite
Decorated in natural colors, this suite features a flat-screen TV and a seating area. The en suite bathroom is fitted with a hairdryer and shower facilities.
One-Bedroom Twin Suite
Decorated in natural colors, this suite features a flat-screen TV and a seating area. The en suite bathroom is fitted with a hairdryer and shower facilities.
Three-Bedroom Apartment
Decorated in natural colors, this suite has 3 bedrooms. It features a flat-screen TV and a seating area. A dining area and a kitchenette are available. The en suite bathroom is fitted with a hairdryer and shower facilities.
Two-Bedroom Suite
Decorated in natural colors, this suite has 2 bedrooms. It features a flat-screen TV and a seating area. The en suite bathroom is fitted with a hairdryer and shower facilities.
Hotel Policies
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