The Charles Hotel in Harvard Square
1 Bennett Street
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Why people book this hotel
“Location, reliable service”
“Perfect location in Harvard Square, excellent quality in all respects, refined d…”
“The staff were courteous and receptive to my last minute changes and requests”
“Location and staff”
“Clean, peaceful, friendly staff, great food”
“it’s location / friendly staff / clean”
“Great hotel, comfortable, with gym, several restaurants and sofa areas, next to …”
“Comfort of the rooms and thoughtful touches, such as mirrors in the shower for s…”
“Very sad that on booking it doesnt give breakfast options”
“Staff were very helpful and the restaurant was a lovely place for breakfast and …”
“I was surprised however to note that their wifi network is unsecured (without pa…”
Overview
Experience the charm of The Charles. The Charles Hotel is a proud member of Preferred Hotels and Resorts and a AAA Four Diamond award-winning hotel. Situated in the heart of Harvard Square, bordering the Harvard campus and a mere 10 minutes from downtown Boston's world-class attractions and Logan International Airport, our location is unparalleled. At The Charles Hotel, we pride ourselves on offering an understated, elegant charm that seamlessly combines with the warmth and ambiance of a New England home. Picture yourself in our inviting library, where you can savor a drink and engage in meaningful conversations with friends. Relax in one of our 303 well-appointed rooms, including 46 suites. What sets us apart is the dynamic atmosphere of thoughtful intellectual discourse and learning, which captivates both the young and old, the influential and the contemplative. We bring together the best of both worlds, blending our serious side with a touch of zany off-beat fun. From our captivating quilt collection to the soulful notes of jazz concerts and an eclectic restaurant inspired by the essence of a pig, our offerings are as diverse as they are delightful. At The Charles Hotel, we serve as a home-away-from-home for accomplished, esteemed guests visiting Boston or Harvard. We're their choice because we consistently meet their exceptionally high standards. We look forward to welcoming you! For those in search of exhilaration or relaxation, we offer our new state of the art Fitness Center and world-class spa and salon experience at Corbu, ensuring that our guests can unwind and rejuvenate. No pool, additional rooms - total 303, restaurant Bendetto now Bar Enza, new Hotel Fitness Center.
Traveller reviews
Michael
couple
April 1, 2026
Location, reliable service
Karen
family_with_children
March 23, 2026
“A great classic!”
The Charles is really a great classic hotel - a solid choice. Perfect location in Harvard Square, excellent quality in all respects, refined décor, pleasant and helpful staff. It's great having 2 good restaurants in the hotel.
Armin
solo_traveller
November 2, 2025
“Great if you want to be next zonHarvard square”
Lage
Nicola
family_with_children
November 1, 2025
“Overall good”
Location
Marc-Heinrich & Jasminderjit
couple
October 28, 2025
Room was noisy
Elizabeth
solo_traveller
October 24, 2025
Everything!
Hasna
solo_traveller
October 21, 2025
“Super”
Excellent but missed swimming pool not having seafood restaurant
Eline
solo_traveller
October 20, 2025
“Probably wouldn’t stay again”
Location is phenomenal
Maiya
family_with_children
July 28, 2025
“Like it”
Very sad that on booking it doesnt give breakfast options.! But in hotel they give options. So it is better to book it directly
Terna-kester Kyenge
family_with_children
May 13, 2025
The staff were courteous and receptive to my last minute changes and requests.
Maria Ines
solo_traveller
March 31, 2025
“Great place but with unsecured wifi network”
Great hotel, comfortable, with gym, several restaurants and sofa areas, next to Harvard Kennedy School. I was surprised however to note that their wifi network is unsecured (without password). Most company policies today don’t allow to be connected to unsecured networks (data risks), so I ended up using hotspot (not always stable). This is annoying for businesses travelers.
Callum
solo_traveller
March 1, 2025
“It was perfect, I highly recommend the Charles”
Suha
family_with_children
December 14, 2024
Excellent location
James
solo_traveller
December 14, 2024
“All round, excellent stay.”
Comfort of the rooms and thoughtful touches, such as mirrors in the shower for shaving.
Evenden-Kenyon
solo_traveller
November 9, 2024
“An exceptional hotel experience.”
Clean, peaceful, friendly staff, great food.
Nicolaus
couple
October 28, 2024
“Fine but aging hotel”
James
couple
October 22, 2024
“Convenient and clean. Very good Italian restaurant”
Location and staff
clive
couple
October 21, 2024
“it was comfortable and clean in a good location with lovely and friendly staff”
it’s location / friendly staff / clean
Jane
family_with_children
September 23, 2024
“Very friendly staff, great sized room with huge comfy beds and great location for Harvard.”
Location was great for Harvard and not too far from Boston central. Staff were very helpful and the restaurant was a lovely place for breakfast and dinner on the night we arrived. We also enjoyed the outside space for a drink in the evening just outside the bar and the servers in both the restaurant and the bar were delightful. The beds were so comfy with gorgeous linen and it was lovely to have a bath as well as a shower. Everything was spotlessly clean.
Caron
solo_traveller
September 22, 2024
“Outstanding. Highly recommend.”
Superb location in Harvard Square. Sophisticated peaceful ambience. Beautiful facilities, including 3 wonderful restaurants on site. Very welcoming and responsive staff.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Walking tours, Tour or class about local culture, Live music/performance, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Fitness centre, Fishing, Spa and wellness centre, Massage, Canoeing, Hiking, Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Breakfast in the room, Bar, Restaurant, Special diet menus (on request), Wine/champagne, Fruits, Kid meals
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation
General
Bicycle parking, Minimarket on site, Allergy-free room, Non-smoking throughout, Air conditioning, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating
Internet
Internet services
Outdoors
Garden, Outdoor furniture, Picnic area
Parking
Parking, Parking on site, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
ATM/cash machine on site, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping, Shuttle service, Barber/beauty shop, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Ironing service, Valet parking, Express check-in/check-out, Fax/photocopying, Luggage storage, Packed lunches, Car hire
Deluxe Double or Twin Room
This room features a flat-screen TV with cable channels, a seating area, and a work desk.
Double or Twin Room - Disability Access
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe King Room
This room features a flat-screen TV with cable channels, a seating area, and a work desk.
King Room - Disability Access
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Junior Suite
The suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.
Suite
This spacious suite offers a bedroom with King-sized bed, and a separate living area with a sofa bed.
Hotel Policies
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