Four Points by Sheraton Caguas Real
500 Alhambra en Granada Boulevard
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Why people book this hotel
“It is quiet hotel”
“The room was great comfortable & clean”
“Room was big and clean”
“The room and facilities were clean and comfortable”
“The receptionist lady was awesome Hatts off to her for her guest friendly attitu…”
“No room service, had to go to lobby to ask for coffee for the in room coffee mac…”
“We didn't purchase the breakfast - it was the basic fare you would find at a Hol…”
“There was no breakfast, restaurants and bars closed, had to go out”
“The location was perfect”
“The Location”
“The Pool is nice”
Overview
Surrounded by lush mountains and only a short drive from San Juan city centre, this hotel in Caguas, Puerto Rico offers an on-site casino and a variety of dining options. Four Points by Sheraton Caguas Real is a completely non-smoking hotel with an outdoor pool. Guests can work out in the well-equipped fitness centre or play a game of golf at the nearby course. In the evening, visitors can have some fun in the casino, which is located in the lobby. The hotel also has a golf course. The comfortable rooms offer a plush comfort bed and daily bottled water, plus Wi-Fi access without a fee. X.O. Bistro at the Caguas Four Points Real serves regional dishes for dinner. In the evening, visitors can have a tropical drink on the dance floor at Passion Lounge.
Traveller reviews
Selman rashid
solo_traveller
November 10, 2025
“Excellent stay.. the lady at reception was the best”
The receptionist lady was awesome Hatts off to her for her guest friendly attitude.
DIGNA
family_with_children
July 29, 2025
“Confortable stay.”
Muhammed Ammar
solo_traveller
August 15, 2024
“Lovely Stay”
Room was big and clean.
Muhammed Ammar
solo_traveller
August 9, 2024
“Lovely stay in Puerto Rico”
The location was perfect. It is quiet hotel.
Krista
couple
March 16, 2024
We didn't purchase the breakfast - it was the basic fare you would find at a Holiday Inn Express. However we did eat dinner at the property and were pleased. The room and facilities were clean and comfortable. Our room was huge! Good shower, comfy bed, quality linens.
Nestor
couple
May 17, 2023
The Location
ALBIN
solo_traveller
February 14, 2022
The Pool is nice.
NESI
couple
October 2, 2021
The room was great comfortable & clean. There was no breakfast, restaurants and bars closed, had to go out. No room service, had to go to lobby to ask for coffee for the in room coffee machine.
MARCIA
extended_group
June 22, 2021
“It's beautiful place...but the staffs need more training in customer service and more savvy with En”
They did not have a variety for breakfast!! Just ham n cheese sandwich n I do not eat pork or any pork products.
Zaida
couple
June 15, 2021
“It was good.”
Staff was great.
Facilities
Activities
Golf course (within 3 km), Casino, Bicycle rental (additional charge), Fitness, Happy hour
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Breakfast options, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Minimarket on site, Lift, Safety deposit box, Non-smoking throughout, Air conditioning
Internet
WiFi, Internet services, Free WiFi
Outdoors
Terrace, Outdoor pool, Outdoor pool (all year)
Parking
Parking, Parking on site, Accessible parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Water slide, Sun loungers or beach chairs, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Digital key access
Services
Ironing service, Business centre, Babysitting/child services, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Daily housekeeping, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, ATM/cash machine on site, Valet parking, Fax/photocopying, Luggage storage
Deluxe Pool View Room, 1 King
This double room has air conditioning, a safe deposit box, a flat-screen TV with cable channels and pool views. The unit has 1 bed.
Deluxe Pool View Room, 2 Queen Beds
The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a carpeted floor as well as pool views. The unit has 2 beds.
Standard Room, 1 King
The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a carpeted floor. The unit offers 1 bed.
Standard Room, 2 Queen beds
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Pool View Suite, 1 King, Sofa bed
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a coffee machine, a carpeted floor, a flat-screen TV with cable channels, as well as pool views. The unit offers 2 beds.
Standard Suite, 1 King, Sofa bed
This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite offers air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.
Suite, Suite, 1 King, Sofa bed
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, a coffee machine and a sofa. The unit offers 2 beds.
Hotel Policies
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