Butuan Grand Palace Hotel
Capitol Drive Corner Montalban Street, Imadejas Subdivision
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Why people book this hotel
“The staff as always are so friendly, the rooms are huge with very comfortable be…”
“The security guards were friendly and helpful”
“The rooms were a good size”
“Comfy beds, good TV and AC”
“They got spacious and decent rooms good value for your money”
“In my opinion it offers good value for money”
“Breakfast was simple food but adequate with enough choice”
“The breakfast served every morning is delicious and offered in a buffet style”
“The pool was very good”
“the pool”
“Accessible location to nearby restaurants and malls”
Overview
Butuan Grand Palace Hotel is a 5-star property situated in Butuan. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Some rooms at the property have a balcony with a mountain view. At the hotel, each room has a desk. Complete with a private bathroom fitted with a bidet and free toiletries, the rooms at Butuan Grand Palace Hotel have a flat-screen TV and air conditioning, and certain rooms are equipped with a terrace. At the accommodation rooms come with bed linen and towels. The nearest airport is Bancasi Airport, 6 km from Butuan Grand Palace Hotel.
Traveller reviews
April Rose
solo_traveller
June 16, 2026
“Great Family Room with a Few Plumbing Issues”
Accessible location to nearby restaurants and malls. They got spacious and decent rooms good value for your money.
Butterfield
solo_traveller
June 15, 2026
“Great hotel with huge bedrooms and comfortable beds”
The staff as always are so friendly, the rooms are huge with very comfortable beds.
Charlene
extended_group
June 1, 2026
“it was good overall, its just the shower”
comfort
Peter
extended_group
May 26, 2026
“The Grand Palace Hotel failing to deliver basic hotel requirements”
The hotel was once Grand and I can see why that name is in the title. The rooms were a good size. The pool was very good. The security guards were friendly and helpful
Ivy Catubigan
family_with_children
May 17, 2026
“wasn't able to sleep very well”
the pool
Ash
couple
May 12, 2026
“Needs to improve”
Food was great
Kristine012064
family_with_children
May 4, 2026
I stay here 3 times already
Robert
solo_traveller
May 1, 2026
Staff including security very friendly and helpful.
Rowena
family_with_children
April 26, 2026
Very good
Graham Baskerville
solo_traveller
April 20, 2026
“A Decent Budget Priced Hotel with Pleasant Staff”
This is a budget friendly hotel. In my opinion it offers good value for money. People making less positive remarks should remember that. This isn't a Hilton, Marriott, Sheraton or other 5 star chain hotel so don't expect it to be. You get what you pay for. Breakfast was simple food but adequate with enough choice.
Edward
solo_traveller
April 8, 2026
“Excellent service by Stzfg”
The staff have an exvellent positive attitude to customers.
Alex Buxton
family_with_children
April 6, 2026
Comfy beds, good TV and AC
ERNIE
solo_traveller
March 20, 2026
I liked the Butuan Palace Hotel. It is close to the commercial center, and the facilities are well-maintained. The front desk staff are kind and accommodating, as well as the kitchen staff and cleaners. The breakfast served every morning is delicious and offered in a buffet style.
Rechelee
solo_traveller
March 16, 2026
I like this place so nice and beautiful
Peter
family_with_children
March 14, 2026
“Relaxing and enjoyable”
Friendly stuff and accomodating.
Craig
family_with_children
February 24, 2026
Good size room and value for money
Craig
family_with_children
February 22, 2026
Comfortable beds nice breakfast
shane
couple
February 22, 2026
“Good hotel and location.”
Great staff and breakfast
Craig
family_with_children
February 21, 2026
Great value for money
Craig
family_with_children
February 16, 2026
Value for money and close to malls
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Breakfast options, Restaurant, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Lift, Safety deposit box, Soundproof rooms, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Daily housekeeping, Concierge service, Ironing service, Tour desk, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 2 beds.
Deluxe Queen Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 1 bed.
Standard Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 2 beds.
Quadruple Room with Balcony
A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this spacious quadruple room. The unit has 3 beds.
Deluxe Suite
This suite features a hot tub. The spacious suite offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath.
King Suite
This suite features a hot tub. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Standard Suite
Guests will have a special experience as this suite offers a hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.
Single Room
Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 1 bed.
Hotel Policies
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