Aroma Hotel
11, Butterworth Business City Centre, Jalan Raja Uda,
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Why people book this hotel
“Location”
“Location was good near to many eateries”
“Quiet environment with few restaurants around the area”
“Rooms are decent”
“clean and comfortable, amenities are all good”
“The rooms are clean and spacious”
“Staffs handled my check in and check out very fast”
“Easy parking”
Overview
Situated at the heart of Butterworth Business City Centre, Aroma Hotel is just a 5-minute walk from local eateries and fast food outlets. Free WiFi is available in all rooms. It is 3.9 km to Penang Bird Park and Butterworth Jetty, while Sunway Carnival Mall is 4.5 km away. Penang International Airport is 28.6 km from the property. Airport transfers are available at additional charges. Fitted with wooden flooring, air-conditioned rooms feature a flat-screen TV and a private bathroom with hot and cold showers. Tea/coffee making facilities are included. Irons and hairdryers are available on request. Staff at the 24-hour reception can assist with luggage storage. Complimentary on-site parking is provided.
Traveller reviews
Syazana
family_with_children
May 26, 2026
“Okay”
No fridge and aircond not functioning very well, need to switch on the fan
lok bin
solo_traveller
May 8, 2026
“Not value for money”
Location
RAFIQHA HANIM
couple
March 29, 2026
“Pleasant”
Location was good near to many eateries.
Aphthar Singh
solo_traveller
January 19, 2026
Nice
Angie
family_with_children
January 11, 2026
“We will not return to this hotel.”
We were very disappointed with our stay, especially considering we paid extra for a Premium Deluxe King room. We have never stayed in a hotel before that had no fridge and was this dirty, which was shocking. The room lacked basic amenities — no fridge and only one set of toothbrushes, even though we were travelling with a child. We were also charged extra for an additional towel, which felt unreasonable and unwelcoming. When we asked for extra pillows, we were required to sign a loan form just to prove we requested them, which felt unnecessary and inconvenient. The hotel is outdated and poorly maintained. There were visible coffee stains on the floor and walls, and we even found a lizard in the bathroom, which was very unpleasant. The walkways are not air-conditioned, making it uncomfortable to move around the hotel. There is no restaurant and no breakfast provided, adding further inconvenience. Overall, the standard of cleanliness, service, and facilities was far below expectations for the price paid. We would not recommend this hotel.
NourEiny
solo_traveller
December 21, 2025
good
Daniel Henry73
solo_traveller
December 18, 2025
“For a 2 day stay, it ok I think.”
Location is good. lots of restaurants close by. convenience store just downstairs.
NasirZihni
family_with_children
December 3, 2025
“Comfortable for short stays”
House keeping excellent. Facilities well maintained. Quiet environment with few restaurants around the area. Easy parking. Near EV charger at Starbuck.
Khaw
couple
October 13, 2025
“No surprise”
Location: convenience
Lee
family_with_children
September 19, 2025
Resturants, bar, shops around the hotel.
WAN NUR NISA
family_with_children
September 1, 2025
“freaking love this hotel, really affordable yet so comfy”
clean and comfortable, amenities are all good
Guest
solo_traveller
August 11, 2025
Nice
Kalaiselvan5696
extended_group
August 7, 2025
The location is strategic.. Have a lot of restaurants and bars around.. Rooms are decent .
WG LOKE
family_with_children
July 24, 2025
Air conditioning needs servicing. Not cooling at all.
Nana
couple
July 16, 2025
“i enjoy to stay.i get a good time with my couple there no issue”
good place,good for love couple
Tan
couple
June 29, 2025
“Lousy”
Nothing that i like.
LIM
couple
June 27, 2025
Nearby in town
Yee
solo_traveller
May 31, 2025
Location
Noor Ayu Asikin
family_with_children
May 24, 2025
“N/A”
Need mamak restaurant one
Josemoney J
family_with_children
April 10, 2025
“Im very happy and will come back again and again.”
I like the payment method. The rooms are clean and spacious. The location is very good. Easy to get all my fav food. Food is also available till night. Staffs handled my check in and check out very fast.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options
General
Non-smoking rooms, Facilities for disabled guests, Lift, Air conditioning, Designated smoking area, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Parking
Free parking, Parking, Parking on site, Private parking, Accessible parking
Physical distancing
Physical distancing rules followed
Safety & security
24-hour security, Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities
Services
Daily housekeeping, Vending machine (drinks), Meeting/banquet facilities, 24-hour front desk, Barber/beauty shop, Fax/photocopying, Luggage storage
Deluxe Double Room
This air-conditioned deluxe double room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The en suite bathroom includes shower facilities and free toiletries.
Premier Deluxe King Room
This air-conditioned premier deluxe king room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The en suite bathroom includes shower facilities and free toiletries.
Deluxe Twin Room
This air-conditioned deluxe twin room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The en suite bathroom includes shower facilities and free toiletries.
Premier Deluxe Twin Room
This air-conditioned premier deluxe twin room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The en suite bathroom includes shower facilities and free toiletries.
Hotel Policies
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