Room, pool

“Family visit, price-quality very bad,”

Swimmingpool

“Amazing location and infrastructure, food mediocre”

Great pool, vibe and hotel grounds. The cabins are amazing, with a makeshift bath that does not look comfortable but it certainly is! Food was not as good as we would expect for such an upscale place.

It’s either a new accommodation or under new management—either way, it’s clearly on its way to becoming a wonderful place to stay, though it still needs some refinement. This was our first accommodation in Colombia, and honestly, at the time we didn’t realize how welcoming and eager to improve the staff were compared to typical Colombian standards. The setting is really beautiful—surrounded by clean, vibrant nature, with many birds you can hear and see all around. The facilities are lovely, and we especially enjoyed the massage service. One of the best parts of our stay was meeting Karlos. He’s one of the rare people in the area who speaks English fluently, and he was not only incredibly helpful but also became a real friend to us. The manager was also excellent—always present and available around the property, doing his best to help with anything we needed. And a special thank-you for being so kind to our son, even surprising him with a lovely Christmas gift. We also want to mention a mistake we made while booking—we accidentally reserved the same dates, but for January 2025 instead of December 2024! We only realized this on the way to the hotel, thanks to their driver. Despite the confusion (and the booking being non-refundable), they cooperated with us kindly and helped us rebook a different room for an additional fee (which was only because the original room wasn't available and they upgraded us to a higher-tier one).

Too much light without curtains Cats and dogs all overall , non allergic conformity Cancelling activitities on last minute

We loved the location and had such a beautiful visit.

“Great relaxing stay!!!”

Beautiful place, great service. Staff were always available and attend to our needs.

“Not at all what we expected”

The hotel is nice and has a lot of potential, but some parts are unfinished. The location is great and decorations are beautiful. The staff in the restaurant is very friendly and willing to help in any way they can.

“Nothing luxury about this place. Overpriced.”

The staff very very polite and nice.

“Great stay”

The property is beautiful and the rooms are extremely well kept and put together too. The cleaners come in each day and do a great job but the best thinks about this hotel is the staff! One person in particular is ruby who works in the restaurant team and is exceptional at her job. It helps to speak Spanish here but if you don’t then no worries, they ensure you get what you need and make it work (we do speak Spanish). Ruby though was a stand out and thank you for all you did for us!

“Best hotel experience”

Everything was exceptional, from the friendly staff, to the facilities of the hotel, the pool, the bar, the cocktails, the amazing food. This was the most amazing experience I had in an hotel. The romantic dinner on the beach was the pinnacle of all. Book this place, you will never regret it.

Service was very poor and slow. Dishes and cutlery were dirty,

“We had an amazing time”

The staff was amazing helping with all your requests The location is beautiful and quiet

“Good hotel ticking most of the boxes”

1) Very spacious property with long beach and sea frontage 2) Well maintained, all in good order. 3) Generous room with lovely ocean view and open air shower

“Not great, Disappointing.”

The mattress was terrible, although the hotel changed it, but it wasn't that great anyway. I had terrible neck pain after that. the menu was limited, and one day we ordered some ribs, which were awful; we almost had to beg for us to cancel that order since we tried two ribs out of six, just to make sure I wasn't crazy. But then, my family agreed eating was dangerous. It's an average hotel. Nothing special for the money we paid. There is a beach, but you can't get in because it is too wild, so not good for kids.

“Hotel Tay beach is a very nice hotel. The rooms are very spacious and the bathroom as well. We really enjoyed the pool a”

Very nice hotel with a nice and relaxing pool area.

“not worth it the value”

it was cleaned.

“the perfect place to relax near the Tayrona park”

Beautiful facilities and nicely decorated rooms

“Relaxation at its deepest”

PLEASE READ. after reading the comments we had lots of doubts of booking here, but thankfully we booked. in the soroundings there is no better hotel than this, we were noisy and checked at least 6 other hotels around the beach area. this is the only one with a huge pool and rooms just in front of the sea. you can see that the hotel is new and they are working a lot on improvements, and they care about what you think and need and try to solve it. what was most important for us about this hotel was the deep state of relaxation we managed to achieve here, everyone is in the same mood of relaxing you don’t have noisy neighbours in the hotel or party people, is a hotel for PURE relaxation, so much that we cancelled all our exploring trips around and just stay there enjoying the pool and the ocean lol. regarding the food prices, they go between 8-12 euros which we didn’t find extra expensive, but we also went to the towns close by and got some salad ingredients for when we wanted to cook something for us. mosquitos, there are, but is not only here is in the whole area so if this is a deal breaker for you don’t come to the tayrona park. In general we can asure there is no better hotel close to this one, with the quality and style it offers without looking cheap

“The location is spectacular but the lack of staff and customer service made this stay meh.”

The breakfast was good