“Great location, Comfortable rooms but staff friendliness and food choice could be improved.”

The room and surroundings

“Very poor hotel, we left a wall phone charger in the room and they said they could not find it”

We did not try breakfast as the dinner was very bad, we had very dry lamb cutlets and cold vegetables and not eatable.

“Not sure I'll come back”

Beautiful set up- elegant Spanish

“Apparently, I did not actually stay at the hotel”

The hotel itself is nice.

“Customer Service Inprovements”

The room and location are absolutely perfect!! We would certainly keep coming back. Would highly recommend.

“A luxurious treat.”

Terrific decor. Comfortable room with luxurious towels and robes.The swimming pool is huge and excitingly designed. We read some bad reports on booking.com which we could not understand.Staff were really helpful. Our dinner was delicious and we were expertly served and waited upon. Another feature was the early check in and late departure time at no extra charge which allowed us to nip into Burgos and take in the stunning cathedral. An added bonus for us were the array of Tesla superchargers on site

Great facilities especially the swimming pool

Lovely building and room

“Quite simply not what you expect it’s amazing”

Perfect stop over right on motorway Unbelievably quiet so close to main road Fantastic room Brilliant dinner Incredible swimming pool Nice and cool Staff really helpful

“Perfect retreat to relax”

The rooms are in great condition, impeccable and well taken care of. The bed is very comfortable, a middle ground between soft and hard that makes it really easy to get used to. The bathroom is perfectly clean, with a very nice shower. Everything is very spacious, with plenty of natural light that makes the mornings so much more cozy. The general furniture and decorations of the hotel are spot on. A great style that blends in perfectly with the "medieval" feel of the tower itself. Both interior and exterior pools are in perfect shape, with a very quaint enclosure that makes it ideal for relaxing after a nice bath. They use salt instead of chlorine to disinfect the water, which is a less aggressive option for the skin and eyes. Lastly, the bar has a beautifully decorated interior and a terrace that sits in front of the plaza centered with a kiosk that is a delightful sight while you enjoy a couple of drinks.

“Disappointed”

The hotel is self fabulous the beds are super comfortable

“Memorable and special.”

Beautiful building and stunning interiors.

“Beautiful relaxing stay”

Perfect location and stunning hotel

Beautiful castilian style proprety with large indoor spaces and salons. Very nicely furnished. Spacious room with all amenities and beautiful bath too with large bathtub on lions feet and separate shower . Beautiful indoor and outdoor swimming pool. Parking available. Didn’t test restaurant.

“Fairytale like.”

Incredible facilities, built on an actual castle. You’ll feel like you’re in a fairytale or medieval times. Great pool space and decent breakfast. Just not a 10/10 due to lack of AC in my room.

“It was like being in the Steve Martin movie, “A man with two brains””

Pool, mad castle experience

“Very expensive but on the whole probably worth it”

Location Only 7 euros for a taxi for 4 into Burgos centre. Lovely rooms

“A lovely hotel but has service not as good as it used to be.”

Great location when travelling through Spain. Easy to get to the centre of Burgos. Reception organised a taxi for us.

The place has real allure and is located very centrally. Don’t be fooled by it location, you won’t notice any busy roads or noise. Staff is very friendly and focused on great hospitality

“Was made to feel unwelcome and uncomfortable”

It was a beautiful property