Sonesta Hotel Bucaramanga
Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santander
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Why people book this hotel
“Very friendly and helpful staff”
“Very efficient, friendly and professional staff”
“Comfortable room with nice view over the city”
“Very comfortable bed and pillows, and effective aircon without cold draughts”
“Breakfast had a good selection of hot and cold options”
“The gym is small but has the basics, the pool lets you enjoy the views and the b…”
“Good location with access to the mall”
“On edge of town so very easy to avoid traffic in going to and from airport”
“Pool and room services”
“Lovely clean room, great staff”
Overview
Featuring free WiFi throughout the property, Sonesta Hotel Bucaramanga offers accommodation in Floridablanca, 5 km from Bucaramanga. Guests can enjoy the on-site restaurant, the outdoor swimming pool and a gym. Each room is fitted with a flat-screen TV with cable channels. Each room includes a private bathroom. You will find a 24-hour front desk at the property. Piedecuesta is 11 km from Sonesta Hotel Bucaramanga, while Via del Teleferico is 30 km away. The nearest airport is Palonegro Airport, 11 km from Sonesta Hotel Bucaramanga.
Traveller reviews
Neil
solo_traveller
June 16, 2026
Very friendly and helpful staff.. everybody had a smile on their face
González Abella
family_with_children
June 15, 2026
Súper cómoda y el personal amable
Andrej
family_with_children
April 8, 2026
Comfortable room with nice view over the city. Good shower. Free parking in the garage of the hotel. Good location with access to the mall. Nice rooftop bar/restaurant.
Hernan Mateus
family_with_children
March 18, 2026
The air conditioner was broken, we needed to change the room
Elizabeth
couple
March 11, 2026
“Perfect spot to organise yourself before moving on with very comfortable accommodation, helpful staff and easy drive to”
Very efficient, friendly and professional staff. Very comfortable bed and pillows, and effective aircon without cold draughts. On edge of town so very easy to avoid traffic in going to and from airport. Pretty good food in restaurant on top floor with nice ambiance and great views over the city at night. Breakfast had a good selection of hot and cold options.
Cecilia
family_with_children
March 9, 2026
“GREAT CHOICE”
Excelente attention, the staff was great.
Gandhi
family_with_children
March 8, 2026
Pool and room services
JD
solo_traveller
March 4, 2026
Comfortable spacious rooms (I stayed in 2 different rooms after booking an extra night), beautiful bathroom and incredible views. Close to lots of local amenities and the staff were incredibly kind, friendly and helpful. I really enjoyed my stay here and would highly recommend it. The gym is small but has the basics, the pool lets you enjoy the views and the breakfast is 🤌
Federico
solo_traveller
February 27, 2026
“Pleaseant stay.”
Good location & cordial staff.
energia
family_with_children
January 29, 2026
Breakfast was at the restaurant; great variety and spectacular food.
Rachel
family_with_children
January 26, 2026
“Great hotel”
Really friendly staff. Nice room. Great restaurant with a view.
AMIR MASOUD
solo_traveller
January 19, 2026
“good”
good value for money and relatively comfortable
Beatriz
solo_traveller
January 14, 2026
“Tranquila y confortable”
Diana
family_with_children
December 31, 2025
Everything was really good and the breakfast was amazing
Dimagolo
family_with_children
December 18, 2025
“Solid good hotel!”
Location, nice breakfast. Super nice people!
Javier
couple
December 6, 2025
“Confortable y acogedora”
Excelente
Robert
family_with_children
November 24, 2025
“Used several times before, once again everything perfect.”
As before. Lovely clean room, great staff.
Miguel
family_with_children
November 21, 2025
“as always, very good”
everything was great!
Federico
solo_traveller
September 13, 2025
“Hotel is very good in every respect.”
Location, staff & room very nice.
Richard
family_with_children
July 12, 2025
A good hotel and well located, but room a little small and breakfast could be improved.
Facilities
Activities
Fitness centre, Public Bath, Happy hour, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Kid meals, Wine/champagne, Fruits, Special diet menus (on request), Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Family rooms, Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Minimarket on site, WiFi available in all areas, Bicycle parking
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Terrace, Outdoor furniture
Parking
Parking on site, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool with view, Pool/beach towels, Fence around pool, Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Daily housekeeping, ATM/cash machine on site, Trouser press, Airport shuttle (additional charge), Currency exchange, Fax/photocopying, Luggage storage, Tour desk, Concierge service, Shuttle service (additional charge), Ironing service, Barber/beauty shop, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
King Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit offers 1 bed.
King Room - Disability Access
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit offers 1 bed.
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 1 bed.
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 2 beds.
Hotel Policies
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