Hotel Dann Carlton Bucaramanga
Calle 47 #28-43
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Why people book this hotel
“Everyone was very friendly and always incredibly helpful”
“The staff is really nice also”
“Nice area with restaurants, shops and supermarkets within walkable distance”
“The location was perfect for us, as it was in a nice neighbourhood with lots of …”
“Room plus shower”
“I requested to be to moved to another room because of this in the room not worki…”
“The room was very clean and spacious”
“Comfortable, clean with good amenities and great rooftop restaurant”
“The breakfast team were like a well run army”
“Lovely hotel with superb rooftop breakfast”
“The pool facilities were great for a hot day, and it's really nice that we could…”
Overview
The 5-star Hotel Dann Carlton is located in the exclusive Bucaramanga district, central Santander. It offers luxurious accommodations and panoramic city views from the rooftop pool and sun terrace. The spacious rooms at the Hotel Dann Carlton Bucaramanga maintain the hotel´s classical décor, all featuring air conditioning and French-style windows. Suites offer scenic city views, separate lounge areas and a king-size bed. Free WiFi is available. Guests at the Hotel Dann Carlton can enjoy a steak at the Brazzas Steak House, or have a casual meal at the rooftop City View Restaurant. The hotel also features a lobby bar and a daily breakfast buffet. The hotel is 7 km from the Palonegro Airport, and within walking distance from the Forth Stage and La Quinta Shopping centres. Free on site parking is available.
Traveller reviews
Maxime
solo_traveller
May 26, 2026
“Fantastic hotel!”
Everything! Would definitely recommend.
Shenaida
couple
April 28, 2026
“Very friendly and helpful employees, great facilities and a nice area”
Nice area with restaurants, shops and supermarkets within walkable distance
Dubravko
solo_traveller
April 21, 2026
Everythin is very nice and comfort.
Sybil
family_with_children
March 28, 2026
“Wonderful hotel”
Everyone was very friendly and always incredibly helpful. The room was very clean and spacious. The pool facilities were great for a hot day, and it's really nice that we could order food and drinks from the rooftop restaurant at the poolside. The rooftop pool is absolutely beautiful, with an amazing view! At the rooftop spa there is also a jacuzzi, overlooking the view of the city. We felt very well taken care of during our stay. The hotel itself felt very safe, also at night there was staff and security in the lobby. The location was perfect for us, as it was in a nice neighbourhood with lots of restaurants, little parks and local boutique shops. It was very useful to have the cornershop and a bank across the street. We didn't visit the supermarkets, but there were plenty of options nearby.
FB&CT
family_with_children
March 17, 2026
“Awful/terrible...”
Lack 0f listening to detail about our sink and havíng to move as a result at the last minute.
Dounia
couple
February 24, 2026
“A bit overpriced for me but do the job”
Location Is ideal and Safe. The staff is really nice also
FB&CT
family_with_children
February 18, 2026
“Shoddy”
Hotel looks nice. Reception and restaurant staff friendly and helpful.
Daniel
extended_group
February 6, 2026
“Overall excellent room”
Room plus shower
Cadieux
family_with_children
January 27, 2026
“Bad booking.com policy”
I requested to be to moved to another room because of this in the room not working.the hotel was very accommodating
Mark
solo_traveller
December 31, 2025
“Friendly staff”
Location
Alejandra
solo_traveller
December 24, 2025
“Nice classic hotel in the heart of the city”
Nice and classic hotel in the heart of the city. Comfortable, clean with good amenities and great rooftop restaurant!
Gareth
couple
December 20, 2025
“Super - staff were fantastic”
Luxurious
Juan Pablo
family_with_children
November 29, 2025
Atention from stuff
Barbosa
couple
November 21, 2025
“Is a must if you’re visiting Bga”
It was really comfortable, staff was so polite and attentive, really loved the architecture
Santiago
family_with_children
November 13, 2025
Staff was ok. Everything else was very good
Jenny
family_with_children
September 14, 2025
“Really good.”
The location was very helpful and the hotel was amazing.
Lavan
family_with_children
September 11, 2025
The staff. The breakfast team were like a well run army.
Andrew
couple
September 6, 2025
“A 1 night stay for our anniversary. We picked a besutiful hotel in Bucaramanga”
Nice modern hotel, very beautiful. We always enjoy the Dann Carlton hotels.
Richard
family_with_children
July 12, 2025
The best location in the city. Lovely hotel with superb rooftop breakfast.
Simona
couple
June 3, 2025
Beautiful lobby area! Welcomed with a drink!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Sauna, Fitness centre, Spa and wellness centre, Massage, Solarium, Hammam, Spa lounge/relaxation area, Spa/wellness packages
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options, Wine/champagne, Fruits, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Non-smoking rooms, Facilities for disabled guests, Lift, Allergy-free room, Safety deposit box, Soundproof rooms
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year)
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Pool/beach towels
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shuttle service, Ironing service, Airport shuttle, Business centre, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Tour desk, Fax/photocopying, Luggage storage
Transport
Airport pick up, Airport drop off
King Room
King-size bed and a private bathroom.
Standard Queen Room
Queen-size bed and a private bathroom.
Standard Double Room with Two Double Beds
Twin bed and a private bathroom.
Hotel Policies
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