“Super room loved the decor”

Hotel location is right on the promenade which was great, with parking on the road outside which wasn’t a problem. Super room, loved the decor, comfy bed. Massive bar restaurant with very attentive staff, and food was good.

“Pleasant enough but not exceptional”

Seaview large room bath was good Everyone friendly Location good

“Extremely disappointing stay and even more disappointing response from management.”

We paid upwards of €200 per room per night for two rooms and expected a reasonable standard of comfort and service. Unfortunately, the experience fell well below expectations. The rooms had no bedside tables, the power sockets were positioned behind furniture and difficult to access, and the kettle could only be used on the floor because the cable was so short and there was no suitable surface nearby. This was particularly inconvenient for my 82-year-old father, who was travelling with me. There was a noisy fridge positioned directly beside to the bed, no water or glasses provided in the room, and no breakfast service available. The shower controls were confusing and poorly explained. To make matters worse, I was woken at around 7 a.m. by what sounded like a generator or other loud mechanical noise. Had the hotel acknowledged these shortcomings and responded constructively, I might have viewed the experience differently. Instead, when I raised my concerns, management dismissed them as "trivial" and refused any form of compensation (citing the fact I raised concerns at check-out, although there was no-one at reception until that point --- another flag). I found this attitude as disappointing as the issues themselves. For the price charged, I expected far better facilities, greater attention to guest comfort, and a more professional response to legitimate feedback. I would not choose to stay here again.

“Fab views, beautiful comfortable room with a bathtub overlooking the promenade”

Very impressed with the room and the view. Lovely large double room and it was spotlessly clean. The staff were lovely too. Lovely break. We used the salt water sauna across the road too, it is complimentary when staying in the hotel.

“I would go back & stay here again & again. Loved it all from start to finish.”

Beautiful boutique hotel. Spotless clean, gorgeous interiors throughout.

“Funky rooms”

Great location on the seafront. The hotel has a funky look. Our room was spacious and interesting to look at. Very comfy bed and the earplugs provided were appreciated.

Staff and room

“Beautiful room with amazing tub”

Loved the beautiful building and decor was stunning Beautiful room and fabulous views

Location staff

“A great staycation”

We loved our room it was very nice and quiet

“Great place for a short stay”

Bed was very comfortable and my 90yo mum loved her bath. Location perfect. Staff friendly and helpful.

Room was lovely. Staff very helpful it was our wedding day and they were extremely helpful in getting us in early to get ready 😀

“Room was not the one I booked . It was hit and claustrophobic! Could only open the windows small amount”

It was Clean

“Great location, great place with helpful staff”

Great location, great place with helpful staff.

“Wonderful, the waitress - long blonde hair - was so lovely and made the dining experience even more delicious”

Everything was amazingly well presented, lovely decor and comfortable bed.

“Worth every penny!!”

Location was excellent. Beautiful sea view and close to everything needed. Lovely bar and restaurant and the staff were all extremely helpful and pleasant, adding to the wonderful atmosphere. Great room, well finished and very clean.

Warning of noisy night club was helpful as was earplugs & Cake was a nice bonus too.

Beautiful stay, was above our expectations, will definitely be staying with the Palm again

“Although there is a warning for the noise (music by from nightclub downstairs) nothing could have prepared me for the vo”

Interiors were well decorated.

“Enjoyable”

Well run , lovley staff , room was what i expected