“V happy with my stay”

Location was great, also very clean

“As above.”

The room was of good quality.

Very clean, nice and well located. Beautiful installations

“I enjoy staying in Boston”

Room was large and very clean and comfortable, with a small kitchen. staff very friendly and useful. Breakfast was good but not to much proteins products. could be better. the hotel offer bicycles for free and this was amassing.

“Clean, good value for money stay”

Very good room size, clean, available coffee machine 24/7.

Great value for money.

The room was extremely big and confortable. I stayed only One night but I found It perfect also for a long trip since It was a small appartment.

“Good Hotel - Could do with improvement in some facilities. Staff is very Polite”

This is a big hotel with spacious room, swimming pool, gym and it is associated with Mariott Bonvoy. The Staff was very polite. The room has super comfortbale big bed(That you really dont want to get out of :-) once you are sleeping) and decently big bathroom. The swimming pool is open for long hours (0500 to 2300) every day and they even have 1 massage chair in the lounge area that one can use anytime of the day. There were a few bicycles too but we didnt get any chance to use them. Overall, the hotel is value for money in an otherwise expensive city like Boston, The hotel is also, reasonably close to the airport. The city has free shuttle buses to and from the airport. That bus stop is around 15 minute walk from the hotel stop (Assuming you are not carrying a big luggage). Do note though, the hotel is very far off from a bus stop. The nearest bus stop is a good 15 minute walk. We went during the time the weather, surprisngly, was pleasant. But on a cold day, it will be a torture to walk for 15 minutes. Also, the area gets eerily quiet in the night. The nearest restaurants are also a good 15 minute walk. So this can get very annoying for anyone dependent on a public transport in Boston.

“Clean and comfortable with delicious breakfast.”

Large suite with well equipped kitchen. Very good breakfast. Good facilities. Very clean. Good for an extended stay.

“Hotel that overcharges and provides very poor customer service.”

I stayed in the Element Boston Seaport District hotel for 5 nights with my family in April 2025. However, the hotel overcharged us for our stay - adding an "extra person" charge and associated taxes to our bill. I contacted the hotel the day after our departure and the staff member at the front desk acknowledged the hotel had made a mistake. However, it took a series of phone calls to the hotel and booking.com over a period of four weeks before I managed to secure a refund. I ended up incurring currency exchange charged for the additional fee we were overcharged, which was a result of the hotel's mistake. I also spent over €60 on transatlantic phone calls to try and communicate the issue with the hotel. In summary, the hotel stay cost me a lot a more than it should have, due to a mistake arising from the hotel. The hotel's customer service is extremely poor and certainly the worst I've experienced.

Nice rooms and the price are fair.

Breakfast was lovely, staff very helpful

Great size room. Great facilities in the room. Excellent staff.....so helpful and friendly.

“very convenient for the Boston convention centre, good ambience, clean and well maintained room.”

I attended a meeting in Boston convention centre. The hotel was only 8 min walking distance from the venue. This was a big advantage. The room was very good, clean, well maintained. The reception staff was very good, helpful.

The location was great, the staff really helpful and the rooms spacious and clean.

“Good location to stay easy walk to city centre without paying top dollar.”

We were upgraded to a suite which was nice. Room was clean

“Great location, great hotel.”

The amenities, pool, valet and the included breakfast. There was plenty of food and it was very good. The rooms were big enough for my group and were very clean.

“Decent hotel but they will take advantage of you through exploitative fees and sneakily double-charging you for things”

Rooms and breakfast

“Great hotel, great location”

Hotel clean and breakfast good

Comfortable, clean, breakfast OK