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Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Hotel

3 avenue Henri Becquerel

hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Friendly staff

Great staff, food very good and reasonably priced

Comfortable rooms
10 mentions

Bed was comfy

Quiet

Great location
4 mentions

Location

Perfect location for roads, secure parking

Clean rooms
4 mentions

Great facilities, comfortable, spotlessly clean & quiet

Clean room, friendly receptionist, very secure parking and good value

Parking available
4 mentions

Easy parking

The hotel offers a secure (gated) car park and late night check-in, perfect for …

Good value
3 mentions

Staff very nice and helpful Very good value for money

Overview

Set by a park, Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden is located in Bondues, just on the edge of Tourcoing, and a 15-minute drive from the centre of Lille. Free fibre-optic WiFi access is provided, and free private parking is possible on site. Each room features a modern design and includes a flat-screen TV with satellite channels, a telephone and an electric kettle. The private bathroom has a shower and a hairdryer. A buffet breakfast is served daily. Guests can enjoy a drink in the hotel's lounge bar and can also enjoy other meals at the on-site restaurant, which serve traditional French and regional cuisine.

Traveller reviews

N

Nicky

couple

May 29, 2026

7

Did the job with no frills.

Bed was comfy. Nice breakfast choices. Friendly staff. 15 min car ride to Lille.

I

Ioan

family_with_children

May 28, 2026

7

Quiet

G

Graham

couple

May 23, 2026

10

If you want to stay close to Ypres for a reasonable price, it’s well worth it.

Perfectly situated for Ypres and the WW1 sites. Great staff, food very good and reasonably priced. As were the drinks. Hot option for breakfast. Staff were very friendly and helpful, and went out of the way to find someone who could speak English when they couldn’t understand my bad French. Thanks

R

Rositsa

solo_traveller

April 20, 2026

8

Location

M

Maurizio

extended_group

April 13, 2026

9

Value for money near Lille

Staff very nice and helpful Very good value for money. Easy parking. Convenient for Roubaix

J

Johan

family_with_children

March 26, 2026

8

Breakfast not realy good. . No cheese and no normal slice of bread. Please Stop with the baguettes which are as hard as concrete.

F

Fiene

couple

March 23, 2026

5

Good for a quick stop for travels

Good for a quick stop for travels

R

Richard

family_with_children

January 20, 2026

10

Great staff very welcoming and helpful

Staff amazingly friendly

M

Maud

family_with_children

January 19, 2026

8

Well located hotel close to highway and center of Lille

Well located close to highway and center of Lille

J

Julie

extended_group

January 9, 2026

10

Clean, comfortable & spotless

We had booked a family room, but were upgraded to an apartment. Great facilities, comfortable, spotlessly clean & quiet.

N

Neneh

couple

December 20, 2025

10

The room was clean and the bed incredible comfortable

N/a

P

Poppy

solo_traveller

December 14, 2025

10

Good stay would revisit.

Clean room, friendly receptionist, very secure parking and good value.

V

VS

extended_group

November 16, 2025

10

Perfect location for roads, secure parking. Comfortable room after long drive.

G

Gabriela

couple

October 21, 2025

7

Secure hotel to stay whilst in transit

The hotel offers a secure (gated) car park and late night check-in, perfect for those in transit and looking for somewhere to spend the night. The staff were very polite and warm even when we arrived at 11 in the evening. Overall the hotel interior is slightly warn/dated but comfortable enough for a short stay.

C

Claire

couple

October 6, 2025

8

Good location, helpful and friendly staff

Great location, we had a problem with our room which was quickly rectified by reception, given an up grade so no complaints.

J

Julie

solo_traveller

October 2, 2025

10

Another super visit, will definitely be back ☺️

Clean, warm convenient & dog friendly

A

Alarick

solo_traveller

September 14, 2025

8

Good location for a short stay with a great staff.

It’s a nice hotel on a good location nearby the highway. Nice staff for a quick check-in. You can secure park your car.

J

Julie

solo_traveller

August 25, 2025

10

Repeat visit. As usual, comfortable & safe

Safe, convenient, comfortable & dog friendly

W

Wanda

family_with_children

August 13, 2025

10

Comfortable, clean and convenient stay

Easy access, clean and good vibe, comfortable beds

M

Marcus

extended_group

June 16, 2025

8

Goof value for money and singles rooms available.

Room and bathroom were very good. Lady at the reception was very friendly and helpful (recommended the restaurant and provided drinks). The breakfast was fine, a broad choice and good quality. Also the service at he breakfast was good.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink

Activities

Live sport events (broadcast), Golf course (within 3 km), Billiards, Bowling, Horse riding

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Coffee house on site, Breakfast options, Wine/champagne, Fruits, Snack bar, Special diet menus (on request), Bar, Restaurant, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers

General

Non-smoking throughout, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Pets allowed, Heating, Safety deposit box

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture

Parking

Accessible parking, Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available

Services

Pet bowls, Express check-in/check-out, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Packed lunches, Fax/photocopying, Luggage storage, Concierge service, Shared lounge/TV area, Daily housekeeping, Grocery deliveries

Family Room

The family room provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.

Max 4 guests 20 1 bedroom0
Standard Queen Room - Non-Smoking

The double room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Max 2 guests 17 1 bedroom0
Standard Queen Room with Garden View

The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Max 2 guests 17 1 bedroom0
Superior King Room

The double room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Max 2 guests 17 1 bedroom0

Hotel Policies

Check-inFrom 12:00 to 21:00
Check-outFrom 06:30 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays. Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30. Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..). Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions. The hotel does not have a lift, please contact the property in advance if you have reduced mobility. Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 6:28 PM

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