New World Suites
Lot 3971, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, Sarawak
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Why people book this hotel
“The room is spacious”
“Room”
“Good location, near to shopping malls”
“I needed a taxi to pick me up at the airport and they arrange everything on shor…”
“The friendliness & helpful staffs, the location wise, the parking space is easy …”
“Room big and clean and location good”
“Staff are friendly, housekeeping good job”
“Staff is very friendly and very helpful”
“Excellent breakfast”
“The breakfast was very good by Malaysia standards”
“Hotel staff is very helpful and parking is free for hotel guests at 4th floor”
“Parking was convenient”
Overview
Within Parkcity Mall in Bintulu, New World Suites offers well-designed guestrooms with free Wi-Fi and soft carpeted flooring. A modern fitness centre is also available. Paddy's Coffee House offers Halal meals, as well as local and international cuisines. Spacious and contemporary, all guestrooms are equipped with a flat-screen TV with international channels and a minibar. Each unit features the panoramic view of the town’s skyline and coastline. Suites include a separate living area and a professional work desk. New World Suites is a 10-minute drive from Bintulu Old Town. It is a 2-hour drive from Miri and a 3-hour drive from Sibu. On-site parking is free. Guests can print documents at the business centre, request for a meeting room or use the laundry services. Room service is also available.
Traveller reviews
ENG
family_with_children
June 8, 2026
“Great stays with excellent hospitality.”
Staff are friendly, housekeeping good job. Good location, near to shopping malls. Excellent breakfast.
Johan
solo_traveller
May 11, 2026
Staff is very friendly and very helpful. I needed a taxi to pick me up at the airport and they arrange everything on short notice and after hours. Great service.
Mohamad Khairul Nazri
couple
May 10, 2026
“The most comfortable stay & satisfying staying.”
The friendliness & helpful staffs, the location wise, the parking space is easy access, the cleanliness and room spacious, modern and well maintain of room. I’m regular customer whenever come to Bintulu. New World Suites always my 1st choice.
Steffi
solo_traveller
April 25, 2026
“Lovely stay at New World Suite”
The room is spacious.
Eusoff
couple
April 20, 2026
“🌟🌟🌟🌟🌟🌟”
All perfect!
Jonathan
solo_traveller
April 1, 2026
“I would choose this hotel again if staying in Bintulu.”
The breakfast was very good by Malaysia standards. Plenty of choice. Excellent service from friendly staff.
suk kee
couple
March 28, 2026
“Short break Bintulu”
Good location in city centre. Room.was spacious with comfy bed. Staff very friendly.
Norhayati
couple
February 10, 2026
“Great stay at New World Suite”
The hotel condition is still superb.
Teoh
solo_traveller
January 19, 2026
Room big and clean and location good
Noorlena
extended_group
January 19, 2026
“Modern and cozy hotel with excellent location”
Modern and cozy with smell of clean and freshness throughout the hotel. Spacious room which can accommodate extra bed. Comfortable bed and have a good city view. Hotel staff is very helpful and parking is free for hotel guests at 4th floor. Shopping mall and restaurant just beneath the hotel.
ONN CONG
solo_traveller
January 15, 2026
“Comfortable”
Good breakfast
Rasidi
family_with_children
December 30, 2025
Feels nice and executive and food is great
nur khairiyah
extended_group
August 25, 2025
“Room really comfortable, breakfast good, location very good, only problem is they disable my keycard and i have to go ba”
I have stayed in this hotel multiple times many years ago. The bed and room is very comfortable.
Balqis
family_with_children
August 7, 2025
“Excellent.”
I liked everything. Parking was convenient. Shower was great; the water pressure and temperature. The room was big and the bed was really comfortable.
Guest
solo_traveller
July 23, 2025
Room big and clean and location good
Guest
extended_group
June 21, 2025
“Modern and cozy hotel with excellent location”
Modern and cozy with smell of clean and freshness throughout the hotel. Spacious room which can accommodate extra bed. Comfortable bed and have a good city view. Hotel staff is very helpful and parking is free for hotel guests at 4th floor. Shopping mall and restaurant just beneath the hotel.
Brian
solo_traveller
June 9, 2025
“The best hotel in Bintulu”
The best hotel in Bintulu
Margaret_Malaysia
family_with_children
June 3, 2025
My second time here.. The room was cosy and clean, bed very comfortable, breakfast was great as before.
Guest
solo_traveller
May 22, 2025
“Comfortable”
Good breakfast
C.SW
extended_group
May 20, 2025
“Great value. Will come again. Keep it up.”
I like it's well maintained, the carpet was clean, no funny smell. Location is superb with a lot of shops in surroundings. Love that they acommodated to my late check-out request (1pm) so I can come back rest & refresh after morning meeting.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Fitness, Fitness centre
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Coffee house on site, Breakfast options, Restaurant, Wine/champagne
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Parking
Parking on site, Parking garage, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property
Services
Barber/beauty shop, Ironing service, Fax/photocopying, Luggage storage, Business centre, Laundry, Room service, Meeting/banquet facilities, 24-hour front desk, Daily housekeeping, ATM/cash machine on site, Trouser press
Deluxe Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe.
Premier Executive Double Room
Soft carpeted flooring and modern decor feature in this air-conditioned room. Includes a flat-screen TV, minibar and a seating area. Private bathroom has a shower.
Premier King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Premier Twin Room
Soft carpeted flooring and modern decor feature in this air-conditioned room. Includes a flat-screen TV, minibar and a private bathroom.
Destiny Suite
Spacious air-conditioned suite features a separate living area with a sofa and flat-screen TV. A minibar and work desk are included. En suite bathroom has a rainshower.
Royal Suite
Spacious air-conditioned suite features a separate living area with flat-screen TV. A minibar and work desk are included. En suite bathroom has a jacuzzi and rainshower.
Hotel Policies
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