Casual Mardones
Jardines, 4
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Why people book this hotel
“Brilliant location, perfect for a couple staying a few nights in the old town”
“The location was excellent”
“The rooms are on the second and third floor (no lift)”
“It’s really quiet”
“The staff were super helpful,and very friendly The room was basic but very clean…”
“Comfortable and spotlessly clean accommodation”
“Reception staff are very helpful 🥰”
“Good location, room is clean, staff are nice”
“It is very well priced”
“Perfect location, great value for money”
“No breakfast is available but cafes and bars are literally a few steps away”
“There was no breakfast”
Overview
Featuring free Wi-Fi, Casual Mardones is located in central Bilbao, just 5 minutes' walk from metro, tram and train stations, including Casco Viejo Tram Station. This new guest house offers a selection of single, double/twin, triple and family rooms with private bathrooms with modern shower. All rooms include 32" flat screen TV, heating, free safe, memory foam mattresses 28 cm thick and hairdryer. Bars, restaurants and supermarkets are within 20 metres of the guest house. Arenal Park is a 3-mintue walk from the property and the Guggenheim Museum is 2.2 km away. Casual Mardones is just a 15-minute drive from Bilbao Airport. There is a beach beside Bilbao Port, 14 km away.
Traveller reviews
Sergiu Ioan
solo_traveller
June 1, 2026
It would have been nice to have an elevator.
Dan
solo_traveller
May 29, 2026
“Brilliant location in the old town”
Brilliant location, perfect for a couple staying a few nights in the old town.
Lesley
solo_traveller
May 24, 2026
The location was excellent. The staff were super helpful,and very friendly The room was basic but very clean Luggage lockers were available in their sister hotel nearby. Discounted secure parking was available( the reason we booked)
Jan
couple
May 20, 2026
“Very convenient and affordable accommodation”
Right in the centre, great location, close to Arenal Parking
Jane
extended_group
May 17, 2026
Location was good
Laura
extended_group
May 17, 2026
“Ideal location and reasonable priced stay in the centre of Bilbao”
Casual Mardones is strategically located in the centre, near to all attractions. The rooms are on the second and third floor (no lift). No breakfast is available but cafes and bars are literally a few steps away. It is very well priced.
Saville
extended_group
May 16, 2026
“I would not return to this hotel”
There was no breakfast.
Hayley
couple
May 3, 2026
Great location
Andrea
couple
April 23, 2026
“Great place for a quick visit”
Very good location
Jacqueline
solo_traveller
April 15, 2026
“Bilbao Centro fab accommodation!”
Comfortable and spotlessly clean accommodation. Convenient location for shopping, sightseeing, and dining. Reception staff are very helpful 🥰
Xie
couple
April 12, 2026
Good location, room is clean, staff are nice.
Rebecca
couple
April 9, 2026
“Great location and clean.”
Central location and very clean. Reception staff were on location to answer questions.
keval
solo_traveller
April 8, 2026
“Great value, great location, and comfy bed :)”
It’s really quiet. And in the old town. My room was very comfy. There is a Carrefour Express across from it, some restaurants, and a popular local bakery that had queues each time I went past. It’s also an easy 10-minute walk to the train station.
José Pedro
couple
April 6, 2026
“great location at a great price”
quite, comfortable, great location
Amelia
couple
March 25, 2026
“Fab and worth staying”
It was central, walking distance to trams and transport. Bed was comfy, option to have fan on above you
Lloyd
couple
March 25, 2026
Great location . Friendly staff
Eve
extended_group
March 20, 2026
Perfect location, great value for money. Spotless clean, big rooms very spacious for a family
niall
solo_traveller
March 14, 2026
You could hear people stomping on the stairs and in the rooms above constantly. Won't be going back
Hakan Şevket
extended_group
February 27, 2026
Very very good location. Clean. Warm hospitality. 😊
Cedric
family_with_children
February 27, 2026
“A pleasant stay in a Characterful Building in the Old Town.”
Booking in. Friendly Helpful Staff. Arranged for additional night stay at Casual Blue
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
General
Non-smoking throughout, Non-smoking rooms, Family rooms, Heating
Internet
WiFi, Free WiFi, Internet services
Parking
Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Fire extinguishers
Safety features
Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Daily housekeeping, Tour desk, Fax/photocopying, Luggage storage
Family Room with Private Bathroom
This family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Double Room with Private Bathroom
This heated double room with wooden floors includes a flat-screen TV, private bathroom, and free Wi-Fi.
Superior Double Room
This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Triple Room with Private Bathroom
Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a flat-screen TV with satellite channels, a safe deposit box, parquet floors, heating as well as an inner courtyard view. The unit offers 2 beds.
Twin Room with Private Bathroom
Featuring a balcony with inside patio views, this heated room with wooden floors includes a flat-screen TV, private bathroom, and free Wi-Fi.
Single Room
Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a flat-screen TV with satellite channels, a safe deposit box, parquet floors, heating as well as an inner courtyard view.
Hotel Policies
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