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Yumoto Shirogane-Onsen Hotel

Ryokan

Shirogane

hotel
hotel

Why people book this hotel

Great location
6 mentions

Onsen and location

From hotel can walk about 200 m

Friendly staff
6 mentions

The dining staff were nice and accommodating

Staffs were very kind and helpful

Breakfast available
6 mentions

Very nice choice of breakfast and dinner buffet, even without extra menu

Accommodation is directly in front of Shiogane Waterfall, dinner and breakfast i…

Comfortable rooms
5 mentions

Great experience of Japanese style hotel that have original cultural bed and roo…

It is classy but also comfortable, a great combination for relaxation

Clean rooms
2 mentions

Amazing hotel with comfortable and spacious room, original onsen is clean and ne…

The bathhouse is clean and tidied regularly

Overview

Yumoto Shirogane-Onsen Hotel offers tranquil Japanese-style rooms, hot spring baths and Japanese cuisine, while free Wi-Fi is provided at the lobby. Rooms come with a personal attendant service, and feature a tatami-mat floor, a seating area with chairs and a coffee table, and traditional futon bedding. Amenities include an LCD TV, a fridge and yukata robes. The attached bathroom offers toiletries. Guests at the Shirogane-Onsen Yumoto can relax in an indoor or outdoor hot spring bath, or look for local products at the hotel’s shop. Facilities include drinks vending machines and free parking. An anniversary gift can be arranged upon advance request, at extra charge. A buffet breakfast is catered at the dining room, while a traditional kaiseki multi-course dinner is served either at the dining room or in the guest room. Yumoto Shirogane-Onsen Hotel is a 3-minute walk from Shirohige-no-Taki Waterfall, and a 3-minute drive from Shirogane Aoi Ike Pond. Shikisai-no-Oka Park and Nishibi-no-Mori Museum are both a 30-minute drive. Biei Station is a 20-minute drive, and Asahikawa Airport is a 40-minute drive.

Traveller reviews

P

Pavel

couple

January 24, 2026

10

Wonderful location by the waterfall

Very nice choice of breakfast and dinner buffet, even without extra menu. The extra menu was just the icing on the cake. The hotel kindly postponed our dinner after the notice of late arrival due to heavy snowfall. Night trips to blue pond are lovely.

E

Edoardo Pietro

extended_group

August 25, 2025

9

Relaxing

Amazing hotel with comfortable and spacious room, original onsen is clean and neat, while buffet for breakfast and dinner offer so many options. I’ve loved my time here!

R

Randall

family_with_children

May 8, 2025

7

Accommodation is directly in front of Shiogane Waterfall, dinner and breakfast is superb

H

Hyunjin

couple

September 28, 2024

8

Nice location. A good food and onsen. Okay to stay

Onsen and location

P

podrckrt

family_with_children

August 22, 2024

8

A long stay

The dinner meal was good and fresh. The dining staff were nice and accommodating. Met an Indonesian front desk staff. So if you have difficulty in speaking Japanese, she can speak English and Bahasa.

A

Alberto

family_with_children

July 16, 2024

7

Good food with variety of choices

M

Mrityunjay

family_with_children

July 1, 2024

7

Dinner and breakfast were great—local Japanese cuisine. Staffs were very kind and helpful.

N

Nuchnapa

family_with_children

May 30, 2024

10

Great experience of Japanese style hotel that have original cultural bed and room, dinner and breakfast incude onsen public bath. From hotel can walk about 200 m.to see shirahige waterfaĺl

D

Dèlon

extended_group

May 24, 2024

9

the location and the staff were excellent. the onsen, especially the outdoor were great.

J

Joie

family_with_children

May 19, 2024

8

It’s a very cosy and peaceful stay.

Good location and peaceful

T

Timothy

solo_traveller

April 14, 2024

10

Wish I could have stayed longer!

I wish I could have stayed longer at Yumoto Onsen Hotel. It is classy but also comfortable, a great combination for relaxation. I particularly liked the sitting in the outdoor onsen at night surrounded by rock and snow, soaking in volcanic water listening to the blue Shirogane Waterfall, magical!

L

LEEGADAT

couple

March 3, 2024

6

outdoor Onsen

B

Benjamin

family_with_children

February 15, 2024

10

Men's outdoor onsen was outstanding. My partner says the ladies outdoor onsen is disappointing.

M

mingwai

extended_group

January 14, 2024

8

Traditional onsen hotel with generally good experience except for dinner and open-air onsen.

Overall the hotel is nice and cozy. Right on top of the famous waterfall which takes a 3 min walk from the hotel to the nice view point, good for a morning walk before or after breakfast.

T

Tony

family_with_children

January 11, 2024

8

Great stay in a traditional ryokan that’s been adapted to cater for masses (eg dinner in dining hall rather than in room

The onsen facilities were great. Provided shampoos, bath gels, body wash and a good selection of creams

B

Brian

family_with_children

December 17, 2023

10

Love the service and staffs are really friendly. Walking distance to Shirahige waterfall and the outdoor onsen is spectacular !

T

Tse

extended_group

November 2, 2023

8

overall, the stay experience is good and the onsen is terrific

surprisingly, the Onsen was good, spring water hot enough also has a sauna room and I enjoyed the entire premises by myself as it was after 9pm. room is also comfortable with decent size

S

SHEN-YEN

couple

September 29, 2023

8

It's very close to Shirakushi Falls and the blue pond in the morning is really great. The hot springs are a highly r

The service staff speaks a little English, and the dinner set menu is great! The bathhouse is clean and tidied regularly. There is also ice water provided in the room for use.

A

Alan BW

family_with_children

September 24, 2023

9

The dinner was excellent!

K

Kosol

family_with_children

August 14, 2023

1

not recommend

nothing special in this hotel. Dinner is very good and the staff in the restaurant is very good service.

Facilities

Activities

Sauna, Hot spring bath, Open-air bath, Public Bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Kid meals, Special diet menus (on request), Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking rooms, Family rooms, Lift, Safety deposit box, Heating, Non-smoking throughout

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking, Street parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key access, Smoke alarms, Fire extinguishers

Safety features

Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Vending machine (drinks), Daily housekeeping, Meeting/banquet facilities, 24-hour front desk, Shuttle service (free), Fax/photocopying, Luggage storage

Japanese-Style Suite Room

The family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as a quiet street view. The unit has 6 futons.

Max 6 guests 36 1 bedroom 1 bathroom
Japanese-Style Room - Main Building

Rooms come with a personal attendant service, and feature a tatami-mat floor, a seating area with chairs and a coffee table, and traditional futon bedding. Amenities include an LCD TV, a fridge and yukata robes. The attached bathroom offers toiletries. Meals are served at the dining room.

Max 5 guests 13 1 bedroom 1 bathroom
Deluxe Twin Room Type A

The spacious twin room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The twin room features a flat-screen TV, a wardrobe, a safe deposit box, a sofa as well as a quiet street view. The unit offers 2 beds.

Max 2 guests 39 1 bedroom 1 bathroom
Deluxe Twin Room Type B

The spacious twin room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The twin room features a wardrobe, a safe deposit box, a sofa, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.

Max 2 guests 39 1 bedroom 1 bathroom
Standard Twin Room 19㎡

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 2 beds.

Max 2 guests 19 1 bedroom 1 bathroom
Standard Twin Room 26㎡

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as a quiet street view. The unit has 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
Canyon View Suite Type A with Shower

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.

Max 4 guests 70 1 bedroom 1 bathroom
Canyon View Suite Type B with Shower

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, tatami, soundproof walls, a minibar as well as mountain views. The unit offers 2 beds.

Max 4 guests 70 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:30
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation. Free shuttle bus schedule: From JR Asahikawa Station: 13:00, 17:00 From JR Biei Station: 13:40, 17:40 From Hotel: 9:40 Guests wishing to use the hotel's shuttle bus are requested to inform the hotel at least 2 days in advance. Depending on the amount of bus reservations, guests may not be able to use the free shuttle bus service as seats are limited.Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Last updated: Apr 11, 2024, 11:05 AM

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Yumoto Shirogane-Onsen Hotel - 3 Star Hotel in Biei