Casa Mateo Hotel Boutique
5 de Mayo esquina Colon, Centro
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Why people book this hotel
“customer service was excellent”
“The grounds were beautiful and the staff friendly and helpful”
“There are many restaurants near by”
“Location was excellent”
“Our bedroom had one king bed and one queen bed, so it was very confortable”
Overview
Bernal’s Hotel Boutique Casa Madero offers its guests beautiful views of Peña de Bernal, an outdoor pool, gardens, on site bar and restaurant, free Wi-Fi and is close to popular touristic attractions. Peña de Bernal is a popular climbing place, and the guests will also have the possibility to visit Queretaro’s vineyards. The hotel is in the Rout of Chees and Wine, another interesting touristic attraction. The hotel is housed in an 18th-century colonial building, but is decorated with modern and minimalism-style furniture. Some of the rooms have air conditioning. In the pool area you’ll be able to enjoy the sun in the sun terrace and bar. The front desk is available 24 hours and free private parking is available. Shuttles to the airport ar offered for an extra charge.
Traveller reviews
RAFAEL
couple
August 11, 2025
“Plascentera”
Excelente hotel
Ricardo
solo_traveller
November 1, 2023
“Placentero”
La atencion y la comida espectacular
Mariana
family_with_children
August 8, 2022
“Great location, nice place to stay.”
The place is very well located and has a spectacular view of Bernal Peña. There are many restaurants near by. We stayed with two kids. Our bedroom had one king bed and one queen bed, so it was very confortable.
veronica
extended_group
February 14, 2022
“personal excelente”
general todo
Cecy
family_with_children
January 18, 2022
customer service was excellent. Good food and amazing view from the rooftop. Amazing food
Cecilia
family_with_children
January 17, 2022
“Nice but could have better value for money elsewhere”
The grounds were beautiful and the staff friendly and helpful.
Craig Michael
family_with_children
August 12, 2021
Location was excellent. Staff polite. Beautiful view. Loved the terrace and the restaurant bar.
Hernandez Pena
couple
July 21, 2021
“Great views, small rooms AWFUL receptionists”
The view is stunning, the waiters are very nice but the reception service was abysmal
Facilities
Activities
Spa and wellness centre, Massage, Walking tours, Themed dinner nights, Live music/performance, Spa/wellness packages
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast in the room, Restaurant, Bar, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking throughout, Designated smoking area, Heating, Safety deposit box, Non-smoking rooms, Family rooms, Soundproof rooms
Internet
Free WiFi, WiFi, Internet services
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Parking garage, Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Luggage storage, Concierge service, Private check-in/check-out, Trouser press, Airport shuttle (additional charge), Daily housekeeping, Ironing service, Packed lunches, Tour desk, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities
Master Suite Family Room
This room features a seating area, a fire place, and a fully equipped bathroom with shower. It also has flat-screen cable TV, 1 queen size bed and 1 king size bed. The decoration is modern and minimalism-style.
Suite Family Room
This room features a fully equipped bathroom with shower, flat-screen cable TV , 1 double bed and 1 king size bed. The decoration is modern and minimalism-style. It also has a loft.
Economy Double Room
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Double Room
This room features a fully equipped bathroom with shower, flat-screen cable TV and 1 queen size bed. The decoration is modern and minimalism-style.
Budget Twin Room
The unit offers 2 beds.
Master Suite Executive
This air-conditioned room features a fully equipped bathroom with a spa bath, and a flat-screen cable TV. It has 1 king size bed and the decoration is modern and minimalism-style.
Suite Special
This room features a seating area, a fire place, and a fully equipped bathroom with shower. It also has flat-screen cable TV and 1 king size bed. The decoration is modern and minimalism-style.
Hotel Policies
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