Sinabung Hills Berastagi
Jalan Kolam Renang
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Why people book this hotel
“Tasty breakfast and polite friendly staff but slow to response”
“The staff basically everywhere were excellent but the morning breakfast staff we…”
“Perfect location and good garden”
“Nice location and surroundings”
“Beautifull well maintained outdoors areas, very friendly and helpfull staff, goo…”
“Breakfast was great”
“The view is good, and the swimming pool looks nice, although I didn’t have a cha…”
“Massive swimming pool”
“Very spacious room”
“Room size was huge”
Overview
Nestled in the beautiful Karo Highlands of Berastagi, Hotel Sinabung Hills Berastagi offers an unforgettable getaway, perfect for family vacations, romantic escapes, or relaxing staycations. With panoramic views of mountains and active volcanoes, this serene retreat combines nature’s beauty with modern comforts. Our attentive 24-hour room service and in-house restaurant cater to all your needs, while an array of outdoor activities—basketball, mini soccer, jogging, ping pong, and a dedicated playground—ensure entertainment for all ages. After a day of exploring, unwind at our coffee shop or restaurant, where you’ll enjoy breathtaking views and a diverse menu featuring both local and Western cuisine. On weekends, our live music enhances the ambiance, making every evening special. Conveniently located just a 2-hour drive from Medan and 3 hours from Kualanamu Airport, Hotel Sinabung Hills Berastagi also offers shuttle services and ample parking, ensuring a seamless journey from start to finish. Come experience the warmth of our hospitality in a setting that promises both relaxation and adventure.
Traveller reviews
Marek
solo_traveller
June 3, 2026
Perfect location and good garden.
Padcha
extended_group
May 18, 2026
“Very Poor Communication and Disappointing 4‑Star Experience”
The view is good, and the swimming pool looks nice, although I didn’t have a chance to use it.
Keith
family_with_children
April 16, 2026
“Amazing View!”
Amazing view from the balcony and beautiful lush green manicured garden. Massive swimming pool. Tasty breakfast and polite friendly staff but slow to response. The hotel is outdated but I can see they are working on it. Very spacious room. No aircond and No mini fridge to keep our bottle water/juice cool and fresh. Berastagi is a cooler climate flower town between Mt Sinabung and Mt Sibayak.. Overall our family of 13 enjoyed the stay.
Extreme
couple
April 9, 2026
View
Sarifah Rahmah
extended_group
March 8, 2026
“Staff was helpful and nice”
Nice location and surroundings.
Laurie
couple
March 8, 2026
“Beautiful Sinabung of gardens”
A beautiful building with the most amazing gardens & pool . The staff basically everywhere were excellent but the morning breakfast staff were the best of anywhere I’ve stayed .
Marc
couple
March 3, 2026
Room size was huge!
Zivile
family_with_children
March 1, 2026
“Great place to relax outdoors”
Beautifull well maintained outdoors areas, very friendly and helpfull staff, good breakfast.
Antonio
extended_group
January 4, 2026
“The most terrible holiday since 12 years in Indonesia!!”
Swimming pool and garden
Dwi
extended_group
January 2, 2026
“Very Nice hotel with beatifull view of mountain Sinabung I love it”
J STORK
couple
November 13, 2025
The grounds of the property where stunning
Cindy
couple
November 9, 2025
“Do not stay here”
Garden looks nice
Mazlin
extended_group
October 5, 2025
“An OK Stay”
Breakfast was great. Peaceful surroundings. Helpful staff.
Siti
couple
September 22, 2025
“All are good”
Good location,friendly staff
Eugene
family_with_children
August 30, 2025
“Good hotel at nice location.”
Nice pool and garden area. Location of the hotel is nice. Not far from centre in a quit surrounding. Got a great service from Addie.
Ágúst
couple
August 11, 2025
The rooms was okay and the view was very beautiful. Staff very friendly and overall just a nice stay
Mariëlle
couple
July 26, 2025
We had a balcony, shower was ok.
João
extended_group
July 23, 2025
Staff and breakfast
Anze
couple
July 12, 2025
Beautiful location
Mzarizal
family_with_children
July 2, 2025
room
Facilities
Accessibility
Wheelchair accessible
Activities
Foot bath, Walking tours, Children's playground, Table tennis, Hiking
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Restaurant, Special diet menus (on request)
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation
General
Lift, Safety deposit box, Non-smoking throughout, Non-smoking rooms, Facilities for disabled guests
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), BBQ facilities, Garden, Terrace, Picnic area
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Pool with view, Plunge pool, Pool bar, Shallow end, Kids' pool, Swimming pool
Safety & security
24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping, Concierge service, Shuttle service (additional charge), Ironing service, Car hire, Luggage storage, Airport shuttle, Laundry, Room service, Meeting/banquet facilities, 24-hour front desk
Transport
Airport pick up, Airport drop off
Deluxe Room
Located on the first, second and third floors, this room boasts a stunning view of Mount Sipiso-Piso, Singgalang and Barus as well surrounding expanses of greenery, garden and swimming pool. Featuring a terrace or balcony, the room offers free toiletries, a private bathroom, hair dryer, slippers and flat screen TV. The unit comes with two single or one double bed.
Superior Double or Twin Room
The spacious twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and slippers.
Family Suite
This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. This wheelchair accessible suite features a tea and coffee maker, a seating area with a TV and a roll-in shower. The unit offers 5 beds.
Junior Suite
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a tea and coffee maker, a wardrobe, a sofa, a TV, as well as mountain views. The unit offers 1 bed.
Presidential Suite
The spacious suite provides a tea and coffee maker, a seating area, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Hotel Policies
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