Sheraton Grand Beijing Dongcheng Hotel
No.36, North Third Ring Road East
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Why people book this hotel
“The service at this hotel was outstanding”
“The staff were super friendly and helpful”
“The room was great”
“Beautiful lobby and rooms and bathroom”
“Good location, next to subway station Line 12”
“Breakfast was acceptable if not a little overpriced”
Overview
Sheraton Grand Beijing Dongcheng Hotel boasts a convenient location 100 metres from Beijing Global Trade Convention Centre. It boasts an indoor pool and well-equipped fitness centre. Free parking is provided. Sheraton Grand Beijing Dongcheng Hotel is 300 metres from Hepingqiao Metro Station and 5 km from Wangfujing Shopping Street. Houhai Gardens and Bar Street, and Sanlitun Commercial and Bar Street are 10 km away. Beijing Capital International Airport is around a 30-minute car journey from the property while Beijing Daxing International Airport is a 2-hour car ride away. Spacious rooms are fitted with an iPod dock, tea/coffee-making facilities and a personal safe. Turndown service and voicemail are provided. Marble bathrooms are fitted with a bathtub and separate shower. Guests can head for a relaxing massage or unwind with a sauna session. A business centre and concierge desk is available. The hotel has a 24-hour front desk and express check-in/out services. The hotel has 4 restaurants named Bene, Feast, Yue and Miyabi. Italian, international, Chinese and Japanese cuisine is served. Room service is also offered.
Traveller reviews
jack
extended_group
March 25, 2026
If you’re non-Chinese, I warn you to stay clear from here at all costs. This was by far the worst hotel experience I’ve ever had. To start off, I suffered severe food poisoning after ordering room service from their restaurant. So bad, I ended up in hospital and was left with a hefty bill. After notifying the hotel, they said they’d look into covering the hospital bill and cover the room service. Three days pass and it’s ready to check out, I end up being charged the room service bill, which they said they’d originally cover, and no update on the hospital repayment. My flight was the same afternoon, so I had no choice but to leave, with them assuring I’d get an email the following morning with an update. Lo and behold, four days later, nothing. On top of that, I originally had to put down a large deposit on top of the agreed price for the reservation, and I’ve yet to get the deposit money back, even after contacting them multiple times. I essentially paid 1.5x the original price. And the icing on the cake, I was told I was in a non-smoking area, but the moment the air con was turned off, the smell of cigarettes filled the room, which was disgusting. The only way to get rid of it was to have the air con on 24/7, which was obnoxiously loud. Aside from one Spanish man, whom I assume is their English translator, the staff were next to useless and couldn’t care less. If this complaint gets a response from the hotel, it only proves how two-faced this company is, only caring about their public image and not wanting to help when they should. I pray no one experiences what I have been through and avoids this establishment if they want to protect their money and health.
Wee Beng
couple
December 26, 2025
“A nice hotel which is close to a subway station, easy access to many places of interest.”
Good location, next to subway station Line 12. Plenty of food options nearby.
Merry Sabo 🇪🇹
couple
August 10, 2025
The service at this hotel was outstanding! All the staff were attentive, friendly, and made my stay truly enjoyable. A special thanks to Jeff Wu in the restaurant—he provided exceptional service, ensuring every meal was a delightful experience. His professionalism, warmth, and attention to detail truly stood out. Thank you to the entire team for such a wonderful stay!
waleed
solo_traveller
April 21, 2025
Good
Guy
solo_traveller
October 25, 2024
The room was great
Murad
solo_traveller
May 16, 2024
“Fantastic”
The staff were super friendly and helpful. Most of the staff spoke English and were quick to respond to all my queries . Special thanks to Yuri at the concierge desk.
Geoffrey
couple
May 9, 2024
“Bit out of town and had to get a taxi to site see”
Beautiful lobby and rooms and bathroom
Mohammed
couple
May 3, 2024
“Highly recommend”
Great view , great staff
Niall
couple
October 8, 2023
“Great fun trip!”
It was a great stay. Comfortable.
Dorji
couple
July 2, 2023
Acceptable
Vincent
couple
June 28, 2023
“It was very enjoyable”
Breakfast was acceptable if not a little overpriced
Mia
solo_traveller
April 10, 2023
No doorman is available so no one helps to take the luggage.
Facilities
Accessibility
Wheelchair accessible
Activities
Indoor pool, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Bike tours, Fitness centre, Spa and wellness centre, Massage, Bicycle rental (additional charge), Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options, Restaurant, Breakfast in the room, Special diet menus (on request), Wine/champagne, Fruits, Kid meals
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Facilities for disabled guests, Family rooms, Non-smoking rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Lift, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Parking
Parking on site, Private parking, Parking garage, Free parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Pool/beach towels, Swimming pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Trouser press, Lockers, Daily housekeeping, Grocery deliveries, Barber/beauty shop, Ironing service, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Currency exchange, Express check-in/check-out, Car hire, ATM/cash machine on site, Concierge service, Fax/photocopying, Luggage storage, Tour desk
Club King Bed Room, Club lounge access, Guest room, 1 King
The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Club Twin Bed Room, Club lounge access, Guest room, 2 Double
This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe King Bed Room, Guest room, 1 King, City view
This double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe Twin Bed Room, Guest room, Twin/Single Bed(s)
This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Executive Suite, Club lounge access, 1 King, City view
This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Premier King Bed Room, Guest room, 1 King, City view
This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Premier Twin Bed Room, Guest room, 2 Double, City view
Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Superior Suite, Club lounge access, 1 Bedroom Suite, 1 King
Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Hotel Policies
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