Moose Hotel and Suites
345 Banff Avenue
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5 nights, 2 adults
Includes taxes and charges
5 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Central location; free parking onsite; guest laundry; reception / reception staf…”
“Location and self catering facilities”
“Everything very friendly and helpful”
“Staff were very friendly and helpful”
“Beautiful room and view”
“Comfortable room, friendly staff and an excellent location”
“Clean comfortable rooms”
“Beautiful rooms & spanking clean toilet”
“Parking facility is very convenient”
“Fantastic that breakfast is NOT the usual buffet”
Overview
Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa centre and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 700 metres from Moose Hotel and Suites, while Banff Park Museum is 700 metres away.
Traveller reviews
Chris
couple
June 10, 2026
“Moose hotel was our base to explore the area and spend some time in Banff. Well located, comfortable and good facilities”
Central location; free parking onsite; guest laundry; reception / reception staff.
Amanda
couple
June 10, 2026
“Amazing hotel room and majority of staff lovely . The spa treatment team were amazing.”
Miserable bar staff member seamus. Ignored us two times while chatting away from the bar . Really unfriendly guy . Let the hotel down .
Nicola
couple
June 7, 2026
“Perfect in every way”
Everything very friendly and helpful. Beautiful room and view
Keenan
couple
June 7, 2026
“Overall great location, welcoming service from team and reasonably priced.”
Location and self catering facilities. Lovely fireplace in reception lobby. Staff were very friendly and helpful.
Steve
extended_group
June 7, 2026
“Comfortable, well-positioned hotel”
Location and staff
Ruedee
extended_group
June 6, 2026
“Satisfied”
Location
janice
couple
June 6, 2026
“Was a great stay in a wonderful location.. everything very nice.. but so expensive”
Fantastic that breakfast is NOT the usual buffet.. waiter orders 👍🏼
thomas
couple
June 3, 2026
“Good base to explore the area”
Good location. Clean comfortable rooms
mary rosaleen
family_with_children
June 3, 2026
“met all expectations for a visit to Banff”
Comfortable room, friendly staff and an excellent location. Enjoyed the spa and hot tub.
Ali
solo_traveller
June 1, 2026
Beautiful rooms & spanking clean toilet. Staff was very courteous and had some delicious Italian pasta at the in house Italian restaurant
Sarah
couple
May 31, 2026
“Lovely - would definitely book again”
Clean, beautiful location with easy access to the centre. Comfortable beds, large bathroom and good storage. Very helpful staff. Great lounge entrance area.
Mahesh
family_with_children
May 29, 2026
“Great location and comfortable stay”
The location and quality of the rooms are very good. Parking facility is very convenient. Well appointed rooms.
Janine
couple
May 28, 2026
“Perfect Hotel for Banff holiday”
Great place to stay, highly recommend. Beautiful lobby area with seating around fireplace, bar and Italian restaurant. Laundry came in handy as into second week of travel. Perfectly located to shops, restaurants, bus pick up, Roam bus stops to gondola and Lake Louise. Loved Banff, stayed 4 nights, highly recommend MH&S
Vinod
extended_group
May 21, 2026
“Front desk staff esp Rachata was very helpful”
Location
Eileen
couple
May 19, 2026
“Good location, facilities and friendly bar staff.”
Location and bar staff
Eugene
solo_traveller
May 16, 2026
Fabulous everything
Eugene
solo_traveller
May 16, 2026
“Fabulous”
The Hotel was unbelievable clean,staff were very friendly and professional meals were great
glenn
solo_traveller
May 15, 2026
The room was perfect,bed lovely,bathroom very clean and spacious, having a ground balcony was also lovely to have.,so not got any complaint.
Gabrielleansty
solo_traveller
May 15, 2026
“Amazing hotel!”
Absolutely everything. This hotel ticks all the boxes. We would HIGHLY recommend to anyone.
jill
solo_traveller
May 12, 2026
“Excellant”
Great location ,lovely spa and friendly staff.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Indoor pool (all year), Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Fitness/spa locker rooms, Sauna, Fitness centre, Golf course (within 3 km), Skiing, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Indoor pool
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, WiFi available in all areas, Non-smoking throughout, Air conditioning, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Allergy-free room, Heating, Family rooms, Lift, Safety deposit box
Internet
WiFi, Internet services, Free WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool with view, Heated pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Services
Pet basket, Pet bowls, Vending machine (drinks), Vending machine (snacks), Daily housekeeping, ATM/cash machine on site, Concierge service, Tour desk, Fax/photocopying, Luggage storage, 24-hour front desk, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities
Ski
Ski storage, Ski pass vendor
Transport
Public transport tickets
Superior Hotel Room - 2 Queens, Accessible
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Superior King Room
This air-conditioned room features a sofa bed, mini refrigerator, and patio or balcony.
Superior Queen Room with Two Queen Beds
This air-conditioned room features 2 queen beds, a mini refrigerator, and patio or balcony.
One-Bedroom King Suite
This air conditioned suite features a private bedroom, living room, kitchen nook, and balcony.
One-Bedroom Suite with Two Queens
This air conditioned suite features a private bedroom, living room, kitchen nook, and balcony.
Rooftop One-Bedroom Suite
Located on the 4th ‘Rooftop’ floor, this room features a private bedroom, living room, kitchen nook, and balcony.
Rooftop Two-Bedroom Suite
Located on the 4th ‘Rooftop’ floor, this room features 2 private bedrooms, living room, kitchen nook, and balcony.
Hotel Policies
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