521 Banff Avenue
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“Loved it was great, beautiful spot, very friendly & helpful staff”
“Staff was very pleasant and attentive”
“Excellent location and super room”
“The location and amenities on the hotel are excellent”
“The beds were comfy and the shower got nice and hot”
“Bed was comfortable”
“Warm pool is more of a hot tub, but was enjoyable after a long day”
“The hot pool was amazing”
“Nice having parking”
“Ample car parking spaces”
“I liked the polite staff and cleanliness”
“Room was clean”
Featuring an on-site spa, this mountain lodge is nestled in the heart of Banff city centre, only 5.6 km from Banff Gondola. Free passes for Banff's transit system are provided. Free WiFi is provided. A flat-screen TV, mini-fridge, and in-room safe are provided in each room and suite at Banff Caribou Lodge and Spa. Select suites offer a hot tub and a fireplace. The Keg Steakhouse and Bar is located on site and serves dinner and drinks. Banff Caribou Lodge features Red Earth Spa, a full service spa with 6 treatment rooms including rooms dedicated to hydrotherapy and esthetics. Spa goers will also enjoy complete access to the hotel's hot pool, steam room and exercise facilities. The shops and restaurants of the centre of Banff are just 10-minutes' walk from Banff Caribou Lodge.
Ann
solo_traveller
May 20, 2026
The restaurant food was excellent
Feicht
solo_traveller
May 12, 2026
“Great hotel 🤩”
Everything
Joyce
solo_traveller
May 11, 2026
“Excellent location”
Excellent location and super room. Very inviting.
Darlene
couple
May 8, 2026
“Good except the shower.”
Pretty nice atmosphere
Julio
family_with_children
May 7, 2026
“It's was good”
The location and amenities on the hotel are excellent
William
couple
May 6, 2026
every thing was good
Haley
couple
May 5, 2026
“Don’t pass up an opportunity to stay here whilst in Banff”
Loved it was great, beautiful spot, very friendly & helpful staff.
Taylor
solo_traveller
May 4, 2026
“Would be more relaxing if it were clean”
Warm pool is more of a hot tub, but was enjoyable after a long day. The beds were comfy and the shower got nice and hot
Sara
couple
May 2, 2026
“Very nice”
The hot pool was amazing! Bed was comfortable. Nice to have the keg.
Alla
solo_traveller
April 25, 2026
“Pretty nice, but I don't think I'll be visiting this hotel again because of the bad WiFi.”
I liked the polite staff and cleanliness.
Rene
couple
April 25, 2026
“Very pleasant...would return in a heartbeat.”
room w and bed were comfortable. Bathroom was nice ...shower was nice. Nice having parking. A little far, to walk to downtown, but not terrible. Staff was very pleasant and attentive.
seana Gilbert
family_with_children
April 22, 2026
“Thank you”
Everything... the mountian air the location
Lisa
solo_traveller
April 21, 2026
Room was clean. Soap was great. Staff were helpful.
Busingye
solo_traveller
April 19, 2026
“The overall experience has always been good”
Excellent customer service
Timothy
couple
April 18, 2026
“Friendly staff in the hotel but room for improvement on some issues”
Location ok. Staff were great and extremely helpful-got a room upgrade which was nice. Ample car parking spaces.
Mostafa
family_with_children
April 17, 2026
“Great hotel to stay”
Great place to stay. Our room was ready when we arrived around 1:30pm. The hotel provides a parking garage and even free bus tickets for three days. The swimming pool is nice but can get crowded in the afternoon when all the ski excursions return. Location was good. The room was clean and tide.
Malaya
couple
April 7, 2026
Location is good. The room is spacious enough and toiletries are good quality.
Dennis_G
family_with_children
April 6, 2026
“Disappointing”
They provided free tickets for the ROAM bus service. The Keg is on site. The parking was included.
Jade
family_with_children
April 5, 2026
I loved the location and the hot pool..the staff was wonderful.
D
family_with_children
April 5, 2026
The hot pools and ease of access. Everyone was friendly. The sauna was really nice.
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Couples massage, Full body massage, Fitness, Yoga classes, Sauna, Fitness centre, Golf course (within 3 km), Skiing, Spa and wellness centre, Massage, Children's playground, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Indoor pool, Indoor pool (all year)
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Bar, Restaurant
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
Indoor fireplace, Non-smoking throughout, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Allergy-free room, Heating
Internet services, WiFi, Free WiFi
Free parking, Parking, Accessible parking, Parking on site, Private parking, Parking garage
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Swimming Pool, Heated pool, Swimming pool
Key card access, Smoke alarms, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Pet basket, Pet bowls, Vending machine (drinks), Vending machine (snacks), Daily housekeeping, 24-hour front desk, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Concierge service, Fax/photocopying, Luggage storage, Tour desk, Car hire
Ski pass vendor, Ski storage
Public transport tickets
This spacious suite features a 2-person hot tub, a flat-screen cable TV and a seating area with a gas fireplace. A refrigerator and coffee maker are included. Mountain views are available. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
This room features a flat-screen TV, small fridge and in-room safe. A view of the courtyard is enjoyed. Please note that the room rate is based on 2 guests (see Hotel Policies).
This room features a flat-screen TV, small fridge and in-room safe. A view of the courtyard is enjoyed. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
This spacious room features an exterior view, maple furnishings and artwork inspired by Canada's stunning Rocky Mountains. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
The spacious double room provides a tea and coffee maker, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. Boasting a balcony, this double room also features a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
The spacious double room features a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. This double room has a carpeted floor, heating, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.
This room features a flat-screen TV, small fridge and in-room safe. A view of the courtyard is enjoyed. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a safe deposit box, a carpeted floor, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 2 beds.
This spacious room features an exterior view, maple furnishings and artwork inspired by Canada's stunning Rocky Mountains. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Each day we'll check prices and send you an email for your selected dates at Banff Caribou Lodge and Spa.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
