The location is absolutely perfect! 👍 When I initially made the reservation, I didn’t read the details carefully and ended up booking a room type that wasn't quite suitable for us. However, the front desk staff was incredibly accommodating and willingly upgraded our room on the spot without any extra charge, even providing us with additional amenities. I felt so touched by their hospitality, and I also want to apologize for my own oversight.

“Great choice of hotel in great location.”

Comfortable hotel in great location. Clean and rooms are modern and well maintained. Good breakfast. Airport shuttle available. Staff friendly.

“Good location”

Great location. Small hotel compared to other hotels we’ve stayed in. Breakfast was ok we’ve had much better. Staff are friendly and hotel provides a shuttle bus which was good for our very early morning flight. Communication with the hotel was excellent, quick response each time.

“Great location and amazing breakfast”

The location of the Brunei Hotel is ideal for exploring the city centre of Bandar Seri Begawan. The majority of the places of interest are within a short walk (or boat journey). The room was small, but big enough to be comfortable. The bed was excellent, with the air conditioning meaning that a good night sleep was possible. I stayed for two nights, booking a rate that did not include breakfast to allow me to be flexible and explore food options elsewhere. However, the breakfast at the Brunei Hotel was superb, so I didn't try anywhere else. I didn't try the Western options on the set breakfast menu, but can confirm that the Asian options were excellent.

Location, neat design, comfortable rooms, friendly stuff. Decent breakfast with different western and Asian options. Really nice choice when visiting Brunei.

One of the best restaurants in the city - Yelo in Brunei hotel.

Location was amazing. All city and waterfront attractions were within walking distance. The staff were amazing - friendly and so helpful. Breakfast was freshly cooked to order. We loved the cold water dispenser on each floor. Clean and well presented rooms. Air-conditioning.

“A modern and clean hotel that exceeded expectations”

I would like to skip those highlights, which had been pointed out by numerous guests, such as the prefect location. I prefer to propose several advantages, which other reviewers neglected, or didn't emphasized enough, or provided misleading information: 1, the staffs are very polite, friendly, and professional. They help us to check in earlier, to reserve a quiet room, to call a taxi (our telephone cannot install DART app), and help us to mail the postcards. 2, a lot of reviewers mentioned that the bed is a bit hard. However, this hardness is actually beneficial to my wife's and my back from a medical perspective. 3, some other reviewers mentioned that the hotel is a bit noisy because of the nearby street. However, as I have mentioned above, the hotel reserved a room which faces the building instead of the streetscape according to my request, and during the whole period of our staying, the room is very silence. We cannot hear the noise from street, there were also very few guests in the surrounding rooms. Besides, the cleaning staff were very considerate and only started working after 10 a.m. 4, Some comments also suggested that the breakfast was not ideal. In fact this will not cause any trouble. Our order didn't include breakfast. The result is, instead of eating at a buffet, we can order whatever we want in a coffee shop at the same low price. And the hotel is surrounded by restaurants of various cuisines with cheap price, which provides a lot of options. 5, finally, some comments mentioned that they don't like Brunei, which is most probably because of the lack of nightlife. We would like to emphasize that this depends on the travel style and your ability to discover. During our five-day vacation, we never finish our tourism before eight o'clock in the evening. 6, the hotel provides drinking hot or cold water on each floor, which is an extra advantage.

“Excellent stay whilst visiting Brunei”

Excellent location. Friendly helpful staff. Great breakfast.

None

The room was clean and meet my expectations

“Modern and comfortable - perfect location”

I had a great stay! The room was beautiful, clean, and had a very modern feel. The staff was super friendly, and being able to store my luggage at reception was very convenient. Breakfast was a bit basic but decent, and the water dispenser was a nice touch.

“Comfy stay in central location”

Well located and very comfortable. Staff were excellent and very helpful. Pleasantly surprised with the room and its size given the price, which was very reasonable,

“Great location and nice design”

Very convenient location and modern design ;downstairs it’s a very nice restaurant -Yelo.The staff was very helpful.

“It was convenient, comfortable, with a friendly and helpful staff. I would recommend this hotel.”

The room was clean. The staff were friendly and helpful. I would stay at this hotel on my next visit, too.

“Exceptional”

Just everything! 10 out of 10!

Location

“Good location. Comfy room.”

Good location. Convenient. Good Internet and in-room entertainment.

Location is good.. closeby to the mosque, mall, restaurants, market and river walk Staff was amazing and supportive

“A good hotel for a short stay in Bandar Sri Begawan, Brunei.”

Its location is smack at the centre of old Bandar Sri Begawan. Really close to Kampung Air.