“A nite in portola grand arabia”

Location of the hotel

Very good

“Staff were very helpful”

Breakfast was very good

“The facility is a little bit old. Hope that next time the staff can help carrying the luggage”

Good service at the front desk.

“Kind staff, perfect location, comfy bed.”

The staff and the food and the atmosphere of the park next door. Very pleasant.

“Very nice and cozy stay.”

Good location.I’m just walking to Museum Tsunami about 5 minutes.All the facilities were good.The morning breakfast also all the food very delicious 👍😁

There was a nice rooftop restaurant. Good views, amazing for sunset, next to the park.

“Good location for an overnight stay in Banda Aceh”

The hotel is located very centrally in Medan and certainly one of the up-scale hotels in the city. We stayed overnight before heading on to Pulau Weh. Due to a bus delay, we checked in very late at night, which was not a problem due to 24/7 reception. Communication ahead of time was quick. Please be advised that a sign at the entrance will inform you that this is a Sharia Hotel - for Western Tourists like us there seemed to be no specific expectation related to this, but we would recommend dressing respectfully when going to breakfast etc. (like most anywhere in Aceh actually).

“OVERALL GOOD”

1. LOCATION OF THE HOTEL VERY ACCESSIBLE

Good enough if .... All is good especially the location except for 4 things. It is convenient for guests who want to be close to the main attractions. Unfortunately we had to change rooms due to bad smell in the room that may have been caused by previous guests smoking in the bathroom or dampness or both. Secondly I specifically asked before booking about the internet connection, whether it is strong enough for an online meeting and the answer was yes, however I found out that it wasn't strong enough. Thirdly, the phones in the rooms were not working and no one explained about it. We were trying to get hold of room service and reception for ages before going down to ask what's wrong with it. Finally, I think guests should have priority parking over visitors of their restaurants. There's a night that we had to park at a paid parking opposite the hotel because it was full.

I like the service that hotel have provide

Nice service, smooth check in without any extra payment (deposit), as I already make the payment upfront. Getting the room, at level 3, toward the end of the corner. Spacious room, but the room floor a bit unsatisfactory, feel a bit sticky. Complete toiletries with a good laundry service, fast respond too. For the breakfast, the food not so variety. Maybe can be consider on more food options.

“Overall good”

Spacious room. Good location.

“Would reccommend this lovely hotel..”

Close walk to everything. Roof top restaurant views. Nice park across road.

“Good location, staff need improvements, hotel is OK”

Location

“Fabulous hotel with wonderful staff and service.Highly recommend staying here you won't be sorry.”

This hotel knows how to make the guests feel at home.It is a pleasure to stay there.The room service meals are really great value and tasty.The breakfast is also great variety and plentiful.We will be back and a special thankyou to Eddie who made our stay so lovely.

“Excellent”

1. The breakfast was amazing. 2. Access to the main attractions is good.

Friendly staff, spacious rooms. Visit the island of Sabang!

Nice hotel located near town centre. The facilities at the hotel was quite good. Nice breakfast provided.

“Good Choice to stay one of two Nights”

Nice and clean rooms Good breakfast Real good Hotel Restaurant!