Hermes Palace Hotel Banda Aceh
Jalan T. Panglima Nyak Makam
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Why people book this hotel
“Very kind staff”
“Very kind and helpful staff”
“My room was upgraded to Junior Suite”
“Hermes Palace offers spacious rooms and a comfy bed—great for a solid night’s re…”
“The location isn’t bad”
“Location”
“Good value”
“Great location Value for money”
“The room was good and clean”
“Staff very friendly and cleanliness”
“The breakfast menu is varied and satisfying”
“Lots of options for breakfast”
Overview
Featuring a garden, bar and views of city, Hermes Palace Hotel Banda Aceh is located in Banda Aceh, 7.3 km from Harapan Bangsa Stadium. With free bikes, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a fitness centre, outdoor pool and terrace, and guests can enjoy a meal at the restaurant. At the hotel, each room has a desk. Guest rooms in Hermes Palace Hotel Banda Aceh are equipped with a flat-screen TV and free toiletries. Guests can enjoy playing billiards, or take advantage of the business centre. Speaking English and Indonesian, staff at the 24-hour front desk can help you plan your stay. Sultan Iskandar Muda International Airport is 11 km away, and the property offers a paid airport shuttle service.
Traveller reviews
Aris
couple
March 17, 2026
“Still a lot to improve in order to be acknowledged as a 5 stars hotel.”
The location isn’t bad. Quite convenient.
saleh
couple
January 9, 2026
Very kind staff.
Kishur
family_with_children
December 23, 2025
“Comfortable stay at Banda Aceh”
The room was good and clean
saleh
couple
December 21, 2025
“Great staff, not a 5-star hotel, very d facilities.”
Very kind and helpful staff.
Tom
couple
December 20, 2025
Good value
Suhaila
family_with_children
December 17, 2025
“2 nites in Hermes”
My room was upgraded to Junior Suite
Ashraf
family_with_children
November 10, 2025
Nothing to like about this hotel. it is rated as 5 stars. it should be 1 star
Nurul Ain
extended_group
November 9, 2025
Not value for money. Stated 5 stars but not as expected
Gina
family_with_children
November 8, 2025
“A Solid Hotel Option in Banda Aceh”
Hermes Palace offers spacious rooms and a comfy bed—great for a solid night’s rest. The breakfast menu is varied and satisfying.
Jacqueline
solo_traveller
October 31, 2025
“Too much pizazz, very little substance”
Location
Kathryn
couple
October 26, 2025
“Great value”
Large comfortable room and friendly staff. Lots of options for breakfast
RSQ8
couple
October 15, 2025
“Value for money”
Great location Value for money
Shaik
couple
October 12, 2025
“good”
location
Guislain
solo_traveller
October 11, 2025
“Not worth it! Old, no spa”
Room size
Adrian
couple
September 15, 2025
“Pool”
Great location fab traditional breakfast, staff were excellent great value for money would use again :-)
Eric
couple
September 7, 2025
“Great hotel with good facilities.”
Good value and the room was very comfortable. The bed was excellent.
Holly
solo_traveller
August 19, 2025
“Base to relax and swim whilst exploring Banda aceh.”
Comfortably bed, nice swimming pool. Very helpful staff- the atm swallowed by bank card and the staff helped me to get it back.
Roslee Ramli
extended_group
August 14, 2025
“The best place to stay in Banda Aceh”
Staff very friendly and cleanliness
Lyndsey
family_with_children
July 18, 2025
Very good for a layover before heading to Pulau Weh. The staff were friendly and the rooms were spacious, clean and comfortable. Food in he restaurant was good.
Jordan
solo_traveller
July 2, 2025
“Wouldn’t recommend”
The location is good and the staff are super lovely.
Facilities
Activities
Fitness centre, Massage, Billiards, Karaoke, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Body treatments, Body scrub, Body wrap, Spa facilities, Fitness/spa locker rooms
Food & Drink
Special diet menus (on request), Kid meals, Kid-friendly buffet, Snack bar, Breakfast in the room, Restaurant, Bar
General
Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Safety deposit box, WiFi available in all areas
Internet
WiFi, Internet services, Free WiFi
Outdoors
BBQ facilities, Sun terrace, Garden, Terrace, Outdoor pool
Parking
Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Water slide, Swimming pool
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Trouser press, Vending machine (snacks), Airport shuttle (additional charge), Daily housekeeping, Ironing service, Barber/beauty shop, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (additional charge), ATM/cash machine on site, Car hire, Fax/photocopying, Luggage storage, Express check-in/check-out
Junior Suite
Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.
Deluxe Double or Twin Room
This air-conditioned room is equipped with a flat-screen TV, a personal safe and a minibar. It has a seating area, a dining room and a kitchenette. The private bathroom is stocked with a hairdryer, slippers, bathrobes and free toiletries.
Grand Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Executive Suite
The pool with a view is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 2 beds.
Hotel Policies
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