Balmoral Arms
13-15 Victoria Road
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Why people book this hotel
“Room was quiet”
“Well appointed room and decor”
“One lady at breakfast and on reception was especially lovely and friendly”
“Good hotel chain reputation, repeat customer, very welcoming staff”
“Location was good”
“Location and staff”
“Decor of room was nice and clean”
“Clean and nice rooms”
“The photos on booking dot com They in fairness refunded breakfast”
“Staff were very good… good breakfast”
Overview
Balmoral Arms is situated in village of Ballater, in the centre of Royal Deeside. The property offers open log fires and free WiFi. Each room at Balmoral Arms a flat-screen TV and tea/coffee making facilities. Balmoral Arms offers meals in the bar, and an a la carte and grill menu in the restaurant. Ballater is situated on the River Dee, and is surrounded by views of The Cairngorms National Park. It is a 15-minute drive from Balmoral Castle and the holiday home of the British Royal Family.
Traveller reviews
Nicola
solo_traveller
June 18, 2026
“Good location for exploring the Cairngorms”
Location was good. Styled well. Room was quiet. One lady at breakfast and on reception was especially lovely and friendly. Shower was very good with lovely toiletries.
Gillian
solo_traveller
June 14, 2026
“Brilliant fun weekend at Ballater- hotel staff were fantastic”
Location and staff
David
solo_traveller
June 14, 2026
“Great staff, pleasant atmosphere and fab room”
Well appointed room and decor
Ruth
couple
June 14, 2026
The food was very disappointing with a limited menus
Fiona
solo_traveller
June 8, 2026
“OK”
Situation was great. I like the bar area .
Elizabeth
solo_traveller
June 8, 2026
“Good place tostay for a visit to Balmoral”
Very good restaurant; comfortable and spacious room.
Graeme
solo_traveller
June 7, 2026
“I'd not rush back”
Bed was comfy. Location was great. Bar was nice.
Andrew
solo_traveller
June 3, 2026
“Very disappointing”
Decor of room was nice and clean.
Mike
couple
June 1, 2026
“Overpriced average”
The photos on booking dot com They in fairness refunded breakfast. The room facilities were in part good but not quite finished.
Gayle
couple
May 31, 2026
“Great location.”
Good hotel chain reputation, repeat customer, very welcoming staff.
Kay
extended_group
May 30, 2026
“Comfortable stay in well appointed hotel with lovely staff”
Location, staff, ambiance, comfortable rooms , delightful public areas
Hreggviður
couple
May 30, 2026
“Expensive compared to the standard.”
Clean and nice rooms.
Philippe
couple
May 30, 2026
“Super.”
The willingness of the staff to provide answers and solutions. + great bar !
Sheila
solo_traveller
May 28, 2026
“Fantastic area and perfect location”
Everything
Fiona
couple
May 27, 2026
“Staff so welcoming and make everything good”
Very helpful staff
brenda
extended_group
May 26, 2026
“Very pleasant”
Graham
couple
May 21, 2026
“Had a lovely time and staff made us feel very welcome. Would loved to have stayed longer.”
Lovely ambiance, great food, great location, great staff.
Timothy
couple
May 19, 2026
“Was great - and would stay her again”
Great location and felt authentically local. Lovely room - we had a premium suite, and it was a really good size and the bed was big and comfy!
Jannette
couple
May 19, 2026
“Fabulous and enjoyable stay with friendly, helpful and welcoming staff.”
Lovely well appointed room with quality finish, also clean and comfortable. Great location. Relaxed atmosphere with traditional Scottish touches and themes.
Gillian
couple
May 18, 2026
“It was fine for one night, but wouldn’t want to stay longer”
Staff were very good… good breakfast
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom
Activities
Live music/performance, Golf course (within 3 km), Fishing, Skiing, Hiking, Cycling, Horse riding
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Breakfast in the room, Restaurant, Bar, Breakfast options, Special diet menus (on request), Wine/champagne, Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Pets allowed, Non-smoking rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout, Designated smoking area, Heating, Indoor fireplace
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Street parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Shared lounge/TV area, Daily housekeeping, Pet basket, Pet bowls, Concierge service, Luggage storage, Fax/photocopying, Packed lunches, Express check-in/check-out, Ironing service, Laundry, Dry cleaning, Room service, 24-hour front desk
Ski
Ski storage
Classic Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Classic King Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Cosy Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Feature Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Classic King or Twin Room
Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Classic Twin Room
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Junior Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Premium Suite
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Hotel Policies
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