“Warm welcome”

I liked how one of the staff helped me with a issue I had with the security key box and resolved very quickly

“Pleasant”

Parking

“A comfortable and convenient hotel near Balerna station”

Air conditioning worked and room was fairly spacious for 3 people. Conveniently located for Balerna station (if arriving from the station the “front” door is around the back, not on the main road!)

The staff were amazing, we left our suitcase outside the rear of the property as was not put in the boot of the car. Luckily the staff noticed and kept to one side and informed me. Really appreciate this. The room was clean and comfy, had everything needed.

Location is easy to find and there is a parking just outside. The staff is responsive and polite. Good choice for overnight stay on a road trip.

I didn’t like anything of this property.

“Convenient place to stay as an intermediate travel stop.”

Conveniently located near transport axis, for quick access and quick continuation of travel, Though "unmanned", check-in and key-retrieval were easy.

“Good value for money, friendly owner ,close to food outlets”

Clean rooms with air conditioning Owner was very friendly and helpful

Really great customer service

“Nice stay ane very nice and friendly owner, hotel was close to food shops and a supermarket.”

Clean rooms with air conditioning

The socket in the wall for the wires was half broken which was kind of scary, especially if you need to plug in wires. There was no soap to wash your hands which I didn’t like…. I have never seen no soap in a hotel. The shampoo was very little without body wash It was also not particularly clean, the night desk was full of dust

Very good hotel in an excellent location in southern Switzerland just after crossing the border from Italy, perfect for an overnight stop while driving north. 24h check-in and free parking on-site make it an excellent choisce.

“Decent apartment for a one night stay.”

Large room, fairly comfortable beds.

“Add kettle, glasses, chair.”

Comfortable beds, room key in the cell under the code (not tied to the owners). Clean. Elevator. Parking near the hotel is free.

Convenient, clean and comfortable hotel. No reception between 8 and 12am. You pick up your key in a box with a code they give you. Wifi was functioning well.

Air conditioning is poor quality and isn’t working well Beds aren’t confortable

Air conditioning is poor quality and isn’t working well Beds aren’t confortable

Air conditioning is poor quality and isn’t working well Beds aren’t confortable

“Expensive, no breakfast, cold room, nice location, very polite customer service”

Amazing location for my line of work.

“Nice!!!”

Nice big and bright room (202) on the busy street side. Heard nothing, good windows. The beds are quite firm (but we always bring our own soft topper). The airconditioning was rather loud, so that was a pity, since you cannot leave the window open. The vending machine diwnstairs did not accept card payment, but this should be fixed. Parking was great. Communication also. Nice Restaurants at 7 mon walk.