The staff need to be trained for common knowledge

“Nice views, horrible service, poor quality room”

We did not have breakfast, but did eat lunch. They were able to accommodate our vegetarian diet. There are lovely views from the restaurant and decks, the front desk is open 24/7/

Good place to stay

baguio

“The room was dirty and i”

The view was nice

Very helpfull and friendly staff. Good place for a few days relaxing in the mountains

“The room was dirty and i”

The view was nice

we like it overall best experience..

I like that the room has a good space, with water and toiletries, it has a good view. And very peaceful.

“Came for the comfort, stayed for the view.”

The place had a good view, and the location was overall peaceful and beautiful. The staff were kind, and they were even helpful in getting me a taxi ride because I was having trouble booking via the Grab app.

Location, though it's far from city center but staff member arranged taxi every time :)

“very poor sound-proofing/engineering”

This is the worst hotel/inn I have stayed in so far, both locally and internationally! The walls and ceiling were so thin that you can hear footsteps from the room upstairs and chitchat from next-door rooms. I literally woke up to the sound of your guest neighbors' chitchat. I even heard the other guest snoring in their sleep. The sounds were so clear and loud I felt like they were in the same room as me! Very poor sound-proofing/engineering. I booked for 6 nights, but could only stay for 1 night because of the noise. Tried to get a refund, but was rejected. Save yourself the trouble and do not book especially if you are planning to relax. Definitely not worth it!

“It was hard to book grab taxi from Suello Village given that it was penagbenga time but the hotel made it easier to alwa”

Staff were nice.

The place was affordable and had good views

“Relaxing, an escape from the busy reality of manila”

Great scenic view, relaxing,far from the busy town and friendly staffs.

“Hard to go wrong for about $30 per room per night over xmas!”

Accessible via the best road up to Baguio it is on the very west side of town so away from the busiest part. It is the closest hotel to the Pinewoods golf course and the views are spectacular. Staff were very helpful.

The place has really a great view. There was also a parking space

The place is clean...

“Good experience. I liked the cold weather. I was relaxed and had peace of mind during my stay.”

I liked the amazing view the most. Relaxing and stress relieving. Then I also like how the staff treats me. Kind and friendly, quick to approach when assistance is needed.

“I enjoyed my stay there, the receptionist are all kind, same with the security guards and kitchen St”

The staffs are all accommodating, they are so kind also.