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Hotel Henry Bacalar

Hotel

Av 7 esquina 28 #900

10 nights, 2 adults

USD$651

Includes taxes and charges

10 nights, 2 adults

USD$651

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Pool
15 mentions

Garden and swimming pool is a lovely oasis

The Pool and dogs

Friendly staff
14 mentions

The staff was super friendly

Nice family run hotel with friendly staff

Great location
10 mentions

The location was perfect

Pleasant environment, excellent location, helpful staff

Comfortable rooms
8 mentions

Owners re really nice and helpful, overall the stay was good, room was spacious …

Room is basic, location is great

Parking available
4 mentions

Nice pool and private parking was a big plus

It feels very safe with the main doors always being locked and you have the park…

Clean rooms
3 mentions

The pool was clean

The pool is very nice and clean and the area arround the pool full of different …

Overview

Hotel Henry Bacalar has free bikes, outdoor swimming pool, a garden and terrace in Bacalar. The hotel also features free WiFi and free private parking. At the hotel, rooms are equipped with a wardrobe. Rooms are fitted with a private bathroom with a shower, free toiletries and a hairdryer. At Hotel Henry Bacalar each room comes with air conditioning and a flat-screen TV. At the accommodation guests are welcome to take advantage of a hot tub. The nearest airport is Chetumal International Airport, 35 km from Hotel Henry Bacalar.

Traveller reviews

E

Eunice

family_with_children

May 11, 2026

7

Nice stay in a good location

The staff was super friendly. It felt like a home stay. The location was perfect. A short walk to the lake or in to town. Nice pool and private parking was a big plus.

L

Leonie

solo_traveller

May 4, 2026

7

Nice family run hotel with friendly staff. Garden and swimming pool is a lovely oasis. The pool was clean

T

Tanya

couple

April 8, 2026

7

The Pool and dogs

N

Nicolas

couple

March 14, 2026

10

The room is excellent value for money (2 comfortable beds, nice bedsheets, soap and shampoo provided). What really made a diffrence is the garden with the pool, jacuzzi, palm trees and swining chairs - and the lovely staff.

M

Monika

family_with_children

December 30, 2025

5

Staff was nice, pool was ok, nice garden.

T

TD

couple

December 24, 2025

8

Owners re really nice and helpful, overall the stay was good, room was spacious and had everything what someone needed for few days of stay.

J

Joy

solo_traveller

November 26, 2025

9

A perfect place to stay in Bacalar. Very pleasant and helpful staff

Pleasant environment, excellent location, helpful staff

A

Anja

family_with_children

November 24, 2025

9

Family vibe and great location

It feels very safe with the main doors always being locked and you have the parking inside the property. The pool is very nice and clean and the area arround the pool full of different tropical trees and plants. There is a shared refrigirator that is very handy, you can borrow the bikes and they prepare coffee for you every morning if you wish. The owner is very friendly and helpful. Room is basic, location is great.

J

Joy

family_with_children

November 22, 2025

9

All in all, a.ery pleasant stay, very close to everything and very pleasant staff

Very pleasant owner. Good facilities, lovely pool, close to everything

A

Antriana

solo_traveller

October 14, 2025

10

Great value, wonderful town, central location, pool included

The person at the reception spoke English, whereas noone else in the town spoke English. That's a great start! Also, he made sure to help me with my plans, he happily let me borrow a bike twice, along with the chain. He allowed me to stay in the pool, waiting for my taxi, to get me back home. And i left the most important for last. Despite the curfew they have about not being open to public in the night hours, between 12 and 7am in the morning, he happily allowed me to get in and out, so i could catch my pre-booked activities (boat tour, SUP etc.).

L

Louise097

solo_traveller

September 25, 2025

7

Good cheap pet friendly hotel in Bacalar

Room was a good size. I had lots of luggage so that was helpful. I was travelling with two pets and they didn't charge any pet fee which is really nice. Good location, a little out of the main centre so it's quiet.

A

Antonia

couple

September 5, 2025

9

Great hotel

The pool is amazing, great location, air condition

J

Julia

couple

May 7, 2025

8

Nice place

Nice location, offices with kayak short walk down the street. Nice swimming pool area. We had no water when we arrived but it was fixed right away and in the end the water is hot with good pressure :) Very nice and helpful host.

N

Nicole

couple

April 19, 2025

9

Great option for dog owners :)

Everything was great—friendly staff, nice facilities, a beautiful pool, indoor parking, pet-friendly, and very quiet. We really loved our stay! The only thing that could be communicated more clearly is that the hotel closes its doors at midnight. It wasn’t an issue for us, but it’s definitely important information for other guests to know in advance.

J

Jo

extended_group

March 18, 2025

9

This was a relaxing stay and somewhere we would definitely recommend.

The location was great, we walked most places we wanted to go... the lake, main square, cafes bars etc. The inner courtyard and pool were an oasis from the hustle and bustle. Rafael was a charming and friendly host and assisted in parking guest vehicles safe behind the secure gates. Best shower pressure we've had in Mexico!

R

Rebecca

couple

March 8, 2025

7

Lovely hotel Henry!

Friendly family run business! Room is a great size. Any question we had was answered happily and we enjoyed the property! Great location a couple of streets off the main area.

I

Iztok

family_with_children

February 22, 2025

9

Amazing pool garden with very friendly staff.

L

Luka

family_with_children

February 20, 2025

9

We had a great stay here

A really nice and affordable family-run place in an excellent location. Clean rooms, comfy beds, relaxing pool area. Don't hesitate to book your stay here!

Ø

Øystein

couple

January 20, 2025

10

Quiet hotel in central location with a lovely pool area

Beautiful pool area with palm trees and comfortable lounge chairs Quiet Comfortable room Great location Pleasant and helpful staff

V

Vinzenz

couple

January 13, 2025

7

Just stayed for 1 night. Outside area was nice

Facilities

Activities

Hot tub/Jacuzzi

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Pets allowed, Non-smoking rooms, Family rooms, Air conditioning, Designated smoking area, Bicycle parking

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor furniture, Picnic area

Parking

Parking on site, Private parking, Parking garage, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Shallow end, Swimming pool, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Key access, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Pet bowls, Express check-in/check-out, Tour desk, Luggage storage, Private check-in/check-out, Daily housekeeping

Family Room

This air-conditioned family room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 5 beds.

Max 8 guests 42 1 bedroom 1 bathroom
Double Room with Two Double Beds

This air-conditioned twin room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.

Max 4 guests 36 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 16:00
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 2:29 PM

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Hotel Henry Bacalar - 0 Star Hotel in Bacalar