“Beautiful space with friendly team of people, tasty food and cute cats”

Comfy beds, very helpful and friendly staff, nice choice of breakfasts, water refilled every day, very close to the water, very picturesque hotel with a pretty pool. The 4 cats that live there were very cute too.

“Left me feeling I got scammed”

Location is good, close to center and also close to a boardwalk where you can see the lagoon. Breakfast included, basic but enough if you need to leave early for a boat tour.

“Disappointing.”

Parking, the room was quite well appointed but shower was rubbish (see below). Location was quite convienient.

Clean comfy, great beds, great service

“Good place to stay close to the lagoon”

Good location, close to the lagoon and a nice spot to swim. Walking distance to the centre and good restaurants. Room was big compared to others, comfortable beds, ac and hot shower working properly. Friendly staff

“Friendly staff and great location!”

Location was a short walk to the lagoon and close to the town. Staff were very friendly here and the free breakfast was great with a few options. Property has a pool , many hammocks , and a good rooftop view.

The staff spray cleaner at cats to try and get them out of the restaurant. They sprayed one cat in the eye, and one cat looks in bad shape, with sores and lumps on its back! They are animal abusers! They should build a gate at the top of their stairs so the cats don't go in, but rather, they spray the cats every 10 minutes! They have been reported to peta, the humane society and local council as they are a complete disgrace!

The staff spray cleaner at cats to try and get them out of the restaurant. They sprayed one cat in the eye, and one cat looks in bad shape, with sores and lumps on its back! They are animal abusers! They should build a gate at the top of their stairs so the cats don't go in, but rather, they spray the cats every 10 minutes! They have been reported to peta, the humane society and local council as they are a complete disgrace!

“Cute little hotel by the Lagoon”

- the staff was very kind and attentive - clean, with daily service - recently built with stylish interiors and pleasant exterior areas including a small pool - the bed were extremely comfortable - very good breakfast included - close to a public pier to swim in the lagoon - parking available - good value for money

“Amazing location right near public water access.”

Amazing location

“Experiencia memorable”

Excelente Restaurante

Nice new rooms and next to Jinny's Kitchen from Amazon Prime

“Price-quality wise not the best option in Bacalar”

The staff is friendly and helpful. They placed an extra baby bed in our room and helped book our next hotel. The room was clean. During breakfast they were able to accommodate our needs even though they only offer a fixed menu.

“I wanted to like this place a lot more than I did”

Very friendly and helpful staff. Beautiful shard patio with pool and hangout area. Good breakfast with plenty of options. Good location, quiet area even over New Year's Eve. Parking available.

Great place

“Nice hotel with great location and potential, but over priced for what you get.”

Breakfast was good and the location was great. Staff were all very nice. Shoutout to the breakfast waitress in the morning she was great.

The hotel and staff were both fantastic. The room was beautiful and very clean. The hotel helped me book a catamaran trip on the lake that was wonderful.

“Overall I enjoyed my stay.”

The location was in the heart of everything. I missed breakfast.

“BAD facilities”

The location is close to a beautiful dock of the lagoon. The staff really tries to be helpful and welcoming. Variety at the breakfast (a la carte)

The hotel very beautiful and clean. The crow was amazing, many thanks for the crow that helped in kindness 💙