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El Roble Hotel

Hotel

Avenida 3 entre calles 2 y 4 Colonia Magisterial

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hotel

Why people book this hotel

Comfortable rooms
13 mentions

Very comfortable room with all the basics

Lovely little b&b, very well looked after (both the rooms and common spaces)

Clean rooms
10 mentions

Friendly staff Clean

Very nice and clean room

Friendly staff
10 mentions

Friendly staff

Staff is very kind and understanding they don't speak English but we got our com…

Great location
7 mentions

Hotel is located walking distance from restaurants, cafes, shops, lagun, and tow…

Very clean and spacious room, very professional and available staff, 15/20 min w…

Good value
7 mentions

The place met our expectations and was great for the price

Very good value for money

Breakfast available
2 mentions

10 minutes walk to the centre of town and 2 great cafes for morning breakfast

Close to town and close to a very good breakfast place (Habacalar)

Overview

El Roble Hotel is located in Bacalar. The hotel provides both free WiFi and free private parking. At the hotel, each room is fitted with a wardrobe. Complete with a private bathroom equipped with a shower and free toiletries, guest rooms at El Roble Hotel have a flat-screen TV and air conditioning, and selected rooms come with a terrace. The units include a safety deposit box. Languages spoken at the 24-hour front desk include English and Spanish. The nearest airport is Chetumal International Airport, 33 km from the accommodation.

Traveller reviews

M

Megan

family_with_children

June 17, 2025

8

Friendly staff Clean

M

Martin

extended_group

March 17, 2025

8

Excellent place for a low budget visit.

The place met our expectations and was great for the price.

M

Marcel

couple

December 24, 2024

8

Very nice and clean room. Friendly staff

N

Norbert

couple

October 26, 2024

10

Great value for money.

Very comfortable room with all the basics. Hotel is located walking distance from restaurants, cafes, shops, lagun, and town centre. Staff is very kind and understanding they don't speak English but we got our communication stored thanks to their positive attitude. Very good value for money.

L

Laura

family_with_children

May 17, 2024

9

Very clean and spacious room, very professional and available staff, 15/20 min walking distance from the center

A

Amanda

family_with_children

April 26, 2024

8

Cute boutique like hotel, bright and cheerful decor, warm welcoming staff. I'd stay there again

A bit of a walk to downtown but reasonably priced so worth the walk.

A

Artemisia

extended_group

April 4, 2024

9

Lovely little b&b, very well looked after (both the rooms and common spaces). The staff were super welcoming, helpful and attentive - they ordered taxis, organised a low cost laundry service and looked after our bags in the lobby (free of charge) after we checked out. We really enjoyed our stay, and especially appreciated the calm/quiet for a good nights sleep after being on a bus the night before!

J

Josey

couple

March 27, 2024

7

Free drinking water , tea and coffee. Fridge in room! Has a TV too but we didn't use it. Air con worked fine. Cheap for Bacalar

M

Maja

family_with_children

March 21, 2024

10

A charming boutique hotel! Unfortunately, we only stayed one night, but I would love to stay again. The room was comfortable and clean, you could have tea and coffee in the morning and water was available. It was great, I would recommend it.

P

Pickford

extended_group

February 25, 2024

10

Beautiful!

Such lovely staff - and such amazing value for money. Thank you!

L

Lynne

family_with_children

February 3, 2024

7

Nice place

Friendly staff and clean room. Coffee and tea were nice touches in the common area. Some cigarette smell from the outside in the evening otherwise a very pleasant stay.

M

MEGHAN

couple

January 16, 2024

8

Gracias!! 😊

N

Niccolo

couple

January 15, 2024

10

Nice room, fantastic bed, clean and family owned :)

Fantastic old house converted into a hotel. Very nice location, big room with a huge and comfortable bed (not common in Mexico). Super quiet hotel, great to rest and chill in wonderful bacalar. the hotel it's family owned, which is always very nice, and was very clean. 10 minutes walk to the centre of town and 2 great cafes for morning breakfast.

P

ProfJoe

couple

December 25, 2023

7

Close to town and close to a very good breakfast place (Habacalar). It was clean (enough) and good value for money.

N

Nicole

family_with_children

December 24, 2023

8

The big windows and natural light, very clean and good organized location

F

Florence

family_with_children

December 20, 2023

4

Dirty room, pigeon neighbour, free water

Free water The location was ok Toiletries provided Mini fridge in room

O

Olivier

solo_traveller

December 12, 2023

7

Good value

Comfortable, big room, etc.

T

Tracy

extended_group

November 30, 2023

10

Great location and lovely welcoming hotel and very reasonably priced, would definately recommend staying here.

Lovely boutique style hotel. It had a welcoming atmosphere and was very comfortable. They stayed up very late to greet us and were very helpful and friendly. Price excellent.

J

Jordon

couple

November 18, 2023

7

Good for a short stay.

The properly had friendly and helpful staff, on the second day we asked to change rooms and they accommodated us greatly. The beds were comfortable and the spaces were clean and spacious. In our second room there was space to hang our clothing which was great. The location is about a 15 minute walk from the town which was not an issue for us as it’s all flat! Also close to the lake and activities. Also free coffee and water provided as well as access to a microwave! Upstairs also has a terrace space to use.

C

Charlotte

couple

November 7, 2023

8

Cozy hotel that makes you feel at home

Cute cozy room that was well cleaned. This hotel is very good value for money and we loved the room. Complimentary coffee, tea and fresh water all day. Very welcoming hostess.

Facilities

Accessibility

Higher level toilet

Activities

Bicycle rental (additional charge)

Food & Drink

Coffee house on site, Breakfast options

General

Safety deposit box, WiFi available in all areas, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Terrace, Outdoor furniture

Parking

Street parking, Parking on site, Private parking, Parking, Free parking

Safety & security

24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

24-hour front desk, Private check-in/check-out, Trouser press, Daily housekeeping, Tour desk, Luggage storage

Deluxe King Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Max 2 guests 24 1 bedroom 1 bathroom
Double Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Max 2 guests 14 1 bedroom 1 bathroom
King Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Max 2 guests 18 1 bedroom 1 bathroom
Triple Room

This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

Max 4 guests 26 1 bedroom 1 bathroom
Standard Double Room with Two Double Beds

This air-conditioned twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 2 beds.

Max 3 guests 22 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 15:00
Check-outFrom 12:00 until 12:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printTo guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:29 PM

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