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Casa CheJum Bacalar

Inn

Calle 22 entre 9 y 11, Bacalar, Q.R.

10 nights, 2 adults

USD$599

Includes taxes and charges

10 nights, 2 adults

USD$599

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
17 mentions

The beds were very comfortable and he room nice

spacious room in the garden part of the property, possibility to use shared frid…

Clean rooms
10 mentions

A nice modern clean room, in our case with a balcony

Comfort, cleanliness and fast wifi

Friendly staff
10 mentions

It has a hostel feel

Jovani is really helpful and we booked a boat tour through him as well

Great location
9 mentions

Great room and location

The hotel was just a few blocks from the central plaza

Breakfast available
2 mentions

The communal area featured a fridge, microwave and free water as well as utensil…

Coffee, tea, hot/cold water dispencer, cutlery and fridge available outdoor for …

Parking available
2 mentions

Internal parking, safe for the car

Plenty room for parking cars and bikes

Overview

Situated in Bacalar, Casa CheJum Bacalar offers a garden. There is a terrace and guests can make use of free WiFi and free private parking. Complete with a private bathroom fitted with a shower and free toiletries, all rooms at the inn have a flat-screen TV and air conditioning, and some rooms have a balcony. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. The nearest airport is Chetumal International Airport, 35 km from Casa CheJum Bacalar.

Traveller reviews

J

Jelle

solo_traveller

April 14, 2026

8

A nice modern clean room, in our case with a balcony. Also a fridge, water and coffee machine were available in the common spaces. Only a few blocks from the market square center.

S

Stephen

couple

February 19, 2026

8

Okay, but not great

It has a hostel feel. You can probably do better

C

Claire

family_with_children

February 17, 2026

10

Great room and location ! Jovani is really helpful and we booked a boat tour through him as well. Highly recommend !

N

Nancy

couple

January 21, 2026

8

We liked Casa Che Jum very much.

We liked the friendly staff. The beds were very comfortable and he room nice. The hotel was just a few blocks from the central plaza. We felt very at home.

P

Petr

couple

December 22, 2025

9

Quiet place not far from main sq. and laguna.

spacious room in the garden part of the property, possibility to use shared fridge and microwave. place for eating in the garden.

L

Luisa

couple

December 15, 2025

10

great and modern room!

F

Fanny

solo_traveller

February 26, 2025

7

Affordable and quiet but does not deserve its Booking rate

Perfect location, close to the main square but quiet area

W

Wojciech

couple

February 18, 2025

6

The hotel was very fine, clean, nice surrandings etc. Not fantastic, but no complains. Perfect location also, close enough to centre but already very quite. We also booked a boat lagune trip with the owner. The trip itself was alright, as expected so a tiny bit boring, but the lagune is very beautiful, truly colorful so worth going. However, we had unpleasent experience at the start. The owner told us it starts at 9:30 but also that we should meet at reception 9:10 and he will drive us to the boat or we can follow him with our car. We were there at 9:10, he arrived 9:20 looking surprised that we are waiting. We wanted to use our car but we asked him for directions in case we loose him. Turned out he didn't go with us without telling so. We arrived at destination 9:35 and the boat was already gone. So not only he didn't go with us but he didn't care to call that we'll be late even thought it was 100% his fault. Fortunately a guy on site called the captain and the boat returned to pick us up. But is doesn't change the fact that it was quite stresful and unpleasent. The owner simply didn't care and his behavior was misleading and very unprofessional.

D

Diane

solo_traveller

January 25, 2025

10

great value

Comfort, cleanliness and fast wifi.

J

Joshua

couple

January 17, 2025

10

This was our favourite place we have stayed in so far on our trip. The double bed and balcony room was so authentic and perfect. The room was brilliantly cleaned everyday. The communal area featured a fridge, microwave and free water as well as utensils to make breakfast and lunch. The location was perfect too, just a short walk to the restaurants and lagoon. The family that run the case were extremely helpful and friendly and we would definitely stay again!

J

JuliaRe123

solo_traveller

March 8, 2024

9

Spotless room in convenient location

After an initial confusion about the room I had booked was cleared up, I really enjoyed my stay here. The lady managing the place was always super helpful and sweet. The room and bathroom were spotless and the entire property is in great shape. Ideal location in between ADO station and town centre as well as lagoon public bathing spots.

A

Adam

solo_traveller

February 17, 2024

10

Chill, beautiful, peaceful and quiet hotel

The location was excellent. Quiet, yet very close to the centro. The hotel and my room were beautiful. The shower, bed, and air conditioning were all fantastic. The cleaning ladies were constantly working very hard to keep the place lovely and clean. Highly recommend

N

Nicole

solo_traveller

February 8, 2024

9

super friendly staff, great location, spacious room, nice atmosphere

A

Alegría

solo_traveller

January 29, 2024

10

Hidden gem in Bacalar

Very nice location close to the center of the town and very nice owners, they can even arrange a fantastic boat tour on the lake (with pickup and dropoff service) for you for a decent price. The room was big and very clean, there was an everyday cleaning service. Definitely recommendable! 10/10.

R

Radomír

couple

January 17, 2024

9

Super owner, very nice and helpfull...., nice clean rooms

J

Jake

couple

January 15, 2024

8

Very suitable for a swing through Bacalar. The gentleman who runs the property was very helpful & accommodating with

Rooms were nice & good kitchen area.

L

Luca

family_with_children

September 1, 2023

8

One night stay

We were a family of 4 distributed in 2 similar and clean rooms (one with small private balcony) at first floor. Internal parking, safe for the car. Coffee, tea, hot/cold water dispencer, cutlery and fridge available outdoor for those who want to prepare their own breakfast (not included in our reservation). Owners have been very kind with us, but they had to strive with google translor to communicate in english.

T

Tim

couple

August 11, 2023

8

Customer friendly

We arrived early in the morning and could enter the room and take a shower. That was very nice. The room was spacious and clean. They helped us booking taxis. Laguna was within walking distance.

R

Respectful Traveler

couple

August 3, 2023

7

Clean, comfy, and kind staff. Plenty room for parking cars and bikes.

B

Bjerkeset

couple

July 15, 2023

10

Friendly staff and great place to chill

The staff were so helpfull and generous. Quiet place snd with spacious place to rest outside.

Facilities

Accessibility

Wheelchair accessible

Activities

Temporary art galleries, Pub crawls, Bike tours, Tour or class about local culture

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden, Terrace, Outdoor furniture, Picnic area

Parking

Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun umbrellas

Safety & security

Key access, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

24-hour front desk, Currency exchange, Tour desk, Luggage storage, Private check-in/check-out, Daily housekeeping

Family Double Room

This family room has a private bathroom, air conditioning and garden views. The unit has 3 beds.

Max 5 guests 25 1 bedroom 1 bathroom
Queen Room

Featuring free toiletries, this double room includes a private bathroom with a shower. Boasting an outdoor dining area, this double room also features air conditioning and a flat-screen TV. The unit has 1 bed.

Max 2 guests 23 1 bedroom 1 bathroom
Queen Room with Balcony

Featuring free toiletries, this double room includes a private bathroom with a shower. Boasting a balcony, this double room also features air conditioning and a flat-screen TV. The unit has 1 bed.

Max 2 guests0 1 bedroom 1 bathroom
Double Room with Two Double Beds

Featuring free toiletries, this twin room includes a private bathroom with a shower. Boasting a patio, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds.

Max 4 guests 21 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 11:30 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 2:29 PM

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