Casa CheJum Bacalar
Calle 22 entre 9 y 11, Bacalar, Q.R.
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The beds were very comfortable and he room nice”
“spacious room in the garden part of the property, possibility to use shared frid…”
“A nice modern clean room, in our case with a balcony”
“Comfort, cleanliness and fast wifi”
“It has a hostel feel”
“Jovani is really helpful and we booked a boat tour through him as well”
“Great room and location”
“The hotel was just a few blocks from the central plaza”
“The communal area featured a fridge, microwave and free water as well as utensil…”
“Coffee, tea, hot/cold water dispencer, cutlery and fridge available outdoor for …”
“Internal parking, safe for the car”
“Plenty room for parking cars and bikes”
Overview
Situated in Bacalar, Casa CheJum Bacalar offers a garden. There is a terrace and guests can make use of free WiFi and free private parking. Complete with a private bathroom fitted with a shower and free toiletries, all rooms at the inn have a flat-screen TV and air conditioning, and some rooms have a balcony. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. The nearest airport is Chetumal International Airport, 35 km from Casa CheJum Bacalar.
Traveller reviews
Jelle
solo_traveller
April 14, 2026
A nice modern clean room, in our case with a balcony. Also a fridge, water and coffee machine were available in the common spaces. Only a few blocks from the market square center.
Stephen
couple
February 19, 2026
“Okay, but not great”
It has a hostel feel. You can probably do better
Claire
family_with_children
February 17, 2026
Great room and location ! Jovani is really helpful and we booked a boat tour through him as well. Highly recommend !
Nancy
couple
January 21, 2026
“We liked Casa Che Jum very much.”
We liked the friendly staff. The beds were very comfortable and he room nice. The hotel was just a few blocks from the central plaza. We felt very at home.
Petr
couple
December 22, 2025
“Quiet place not far from main sq. and laguna.”
spacious room in the garden part of the property, possibility to use shared fridge and microwave. place for eating in the garden.
Luisa
couple
December 15, 2025
great and modern room!
Fanny
solo_traveller
February 26, 2025
“Affordable and quiet but does not deserve its Booking rate”
Perfect location, close to the main square but quiet area
Wojciech
couple
February 18, 2025
The hotel was very fine, clean, nice surrandings etc. Not fantastic, but no complains. Perfect location also, close enough to centre but already very quite. We also booked a boat lagune trip with the owner. The trip itself was alright, as expected so a tiny bit boring, but the lagune is very beautiful, truly colorful so worth going. However, we had unpleasent experience at the start. The owner told us it starts at 9:30 but also that we should meet at reception 9:10 and he will drive us to the boat or we can follow him with our car. We were there at 9:10, he arrived 9:20 looking surprised that we are waiting. We wanted to use our car but we asked him for directions in case we loose him. Turned out he didn't go with us without telling so. We arrived at destination 9:35 and the boat was already gone. So not only he didn't go with us but he didn't care to call that we'll be late even thought it was 100% his fault. Fortunately a guy on site called the captain and the boat returned to pick us up. But is doesn't change the fact that it was quite stresful and unpleasent. The owner simply didn't care and his behavior was misleading and very unprofessional.
Diane
solo_traveller
January 25, 2025
“great value”
Comfort, cleanliness and fast wifi.
Joshua
couple
January 17, 2025
This was our favourite place we have stayed in so far on our trip. The double bed and balcony room was so authentic and perfect. The room was brilliantly cleaned everyday. The communal area featured a fridge, microwave and free water as well as utensils to make breakfast and lunch. The location was perfect too, just a short walk to the restaurants and lagoon. The family that run the case were extremely helpful and friendly and we would definitely stay again!
JuliaRe123
solo_traveller
March 8, 2024
“Spotless room in convenient location”
After an initial confusion about the room I had booked was cleared up, I really enjoyed my stay here. The lady managing the place was always super helpful and sweet. The room and bathroom were spotless and the entire property is in great shape. Ideal location in between ADO station and town centre as well as lagoon public bathing spots.
Adam
solo_traveller
February 17, 2024
“Chill, beautiful, peaceful and quiet hotel”
The location was excellent. Quiet, yet very close to the centro. The hotel and my room were beautiful. The shower, bed, and air conditioning were all fantastic. The cleaning ladies were constantly working very hard to keep the place lovely and clean. Highly recommend
Nicole
solo_traveller
February 8, 2024
super friendly staff, great location, spacious room, nice atmosphere
Alegría
solo_traveller
January 29, 2024
“Hidden gem in Bacalar”
Very nice location close to the center of the town and very nice owners, they can even arrange a fantastic boat tour on the lake (with pickup and dropoff service) for you for a decent price. The room was big and very clean, there was an everyday cleaning service. Definitely recommendable! 10/10.
Radomír
couple
January 17, 2024
Super owner, very nice and helpfull...., nice clean rooms
Jake
couple
January 15, 2024
“Very suitable for a swing through Bacalar. The gentleman who runs the property was very helpful & accommodating with”
Rooms were nice & good kitchen area.
Luca
family_with_children
September 1, 2023
“One night stay”
We were a family of 4 distributed in 2 similar and clean rooms (one with small private balcony) at first floor. Internal parking, safe for the car. Coffee, tea, hot/cold water dispencer, cutlery and fridge available outdoor for those who want to prepare their own breakfast (not included in our reservation). Owners have been very kind with us, but they had to strive with google translor to communicate in english.
Tim
couple
August 11, 2023
“Customer friendly”
We arrived early in the morning and could enter the room and take a shower. That was very nice. The room was spacious and clean. They helped us booking taxis. Laguna was within walking distance.
Respectful Traveler
couple
August 3, 2023
Clean, comfy, and kind staff. Plenty room for parking cars and bikes.
Bjerkeset
couple
July 15, 2023
“Friendly staff and great place to chill”
The staff were so helpfull and generous. Quiet place snd with spacious place to rest outside.
Facilities
Accessibility
Wheelchair accessible
Activities
Temporary art galleries, Pub crawls, Bike tours, Tour or class about local culture
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Terrace, Outdoor furniture, Picnic area
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun umbrellas
Safety & security
Key access, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
24-hour front desk, Currency exchange, Tour desk, Luggage storage, Private check-in/check-out, Daily housekeeping
Family Double Room
This family room has a private bathroom, air conditioning and garden views. The unit has 3 beds.
Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower. Boasting an outdoor dining area, this double room also features air conditioning and a flat-screen TV. The unit has 1 bed.
Queen Room with Balcony
Featuring free toiletries, this double room includes a private bathroom with a shower. Boasting a balcony, this double room also features air conditioning and a flat-screen TV. The unit has 1 bed.
Double Room with Two Double Beds
Featuring free toiletries, this twin room includes a private bathroom with a shower. Boasting a patio, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds.
Hotel Policies
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