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Boca de Agua Bacalar

Hotel

Chetumal-Cancun KM 4.5

10 nights, 2 adults

USD$4,480

Includes taxes and charges

10 nights, 2 adults

USD$4,480

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
8 mentions

Beautiful location & wonderful rooms in the jungle

The design is amazing and the location and the Laguna are perfect

Friendly staff
6 mentions

The staff were very friendly

We loved the place from the moment we set foot on the property and were welcomed…

Comfortable rooms
5 mentions

We watched families of monkeys moving gracefully through the trees, listened to …

The rooms are perfect

Breakfast available
2 mentions

And the breakfasts… absolutely delicious, fresh, and nourishing — the perfect wa…

When it comes to breakfast, lunch or dinner, the team at the Michelin star resta…

Good value
1 mentions

Whatever activity you choose to do with him will be more than worthwhile

Overview

Boca de Agua Bacalar features an outdoor swimming pool, garden, a terrace and restaurant in Bacalar. There is free private parking and the property offers paid airport shuttle service. Speaking Arabic, English, Spanish and French, staff are ready to help around the clock at the reception. The nearest airport is Chetumal International Airport, 21 km from the hotel.

Traveller reviews

L

Laura

couple

March 30, 2026

9

Some places feel almost unreal, as if you’ve stepped into a different world — Boca de Agua Bacalar is exactly that. Hidden deep in the jungle, this stunning complex surrounds you with life in its purest form. We watched families of monkeys moving gracefully through the trees, listened to birds calling across the canopy, and fell asleep and woke up to the most magical sounds of nature — morning, day, and night blending into one continuous symphony. The cabin felt incredibly safe and thoughtfully designed, allowing you to fully relax while still feeling connected to the wild beauty around you. It’s not just a stay — it’s a truly unique experience that stays with you long after you leave. And the breakfasts… absolutely delicious, fresh, and nourishing — the perfect way to begin each day in such a special place. If you’re looking for something beyond the ordinary, something that touches all your senses — this is it.

D

Davies

couple

February 26, 2026

4

Disapointing

Menu didn’t change and you had to ask 3 times to get what you ordered.

S

Sarah

couple

October 14, 2025

6

Beautiful hotel & wonderful location, but with the service & amenities of a cheaper stay

Beautiful location & wonderful rooms in the jungle. We saw monkeys, turtles & plenty of frogs around the hotel grounds! The lagoon area is peaceful & comfortable, with kayaks & paddle boards available to use. The staff were very friendly.

N

NOAM

couple

October 14, 2025

6

You pay a lot, and the only really good thing there is the lagoon

The design is amazing and the location and the Laguna are perfect.

A

Anton

couple

August 31, 2025

9

A memorable stay

Property is beautiful and well taken care off in the natural surroundings.

N

Nicolas

couple

May 16, 2025

10

We loved the place. Probably the most beautiful hotel we’ve ever been to. We got lucky to be there in May and there was no one. So peaceful. The lagoon is beautiful, the water is clear and blue, way more beautiful than the sea. The rooms are perfect. Isolated, with great products, a great bed, and the exterior shower is amazing.

K

Klara

extended_group

April 2, 2025

10

Amazing peaceful stay in the beautiful nature

Amazing peaceful place, private in the middle of the jungle. Beautiful nature. Great design and cosy house. Delicious food. We really enjoyed our stay, we were lucky there were only few guests. Really relaxing time we had.

D

Diana Tifor Gram

couple

February 10, 2025

9

Stunning oasis in the middle of the jungle, ideal place to rest and recuperate

We loved the place from the moment we set foot on the property and were welcomed by the lovely reception staff. Secluded, in the middle of the Mayan jungle, it is the ideal place to relax and unwind, slow down and enjoy nature at its best. The private wooden treehouse was a treat, and we especially loved the outdoor shower and large terrace, as well as the evening copal burning. The walk to the lagoon runs through the jungle and is simply breathtaking, we were lucky enough to spot a variety of birds and wildlife, from toucans to howler monkeys and grey fox. The direct access to the lagoon is heavenly, we could not get enough of it despite having spent there 5 full days. We did the Xul-Ha sailing tour and enjoyed it so much, Cesar is the best possible guide and has a wealth of knowledge about the local environment. Whatever activity you choose to do with him will be more than worthwhile.

A

Amelia

extended_group

January 6, 2025

8

Beautiful getaway

The location, the quietness, the nature, the food served at FLORA, the welcoming and caring staff, the interior of the rooms, the beauty of the lagoon

M

Marie

couple

January 4, 2025

6

Not 5 star nor Michelin key at all

The location by the laguna, the kindness of staff!

B

Bettina

couple

December 19, 2024

10

What an outstanding location and great vibe of staff. We loved the architecture, the great chefs and their exquisite cooking, the laguna and all activities around it. Our tree house was just perfection. We enjoyed this place very much. Definitely a highlight during our three weeks Mexico trip

Z

Zac

couple

December 6, 2024

10

If you are looking for a relaxing and peaceful few days with high quality accommodation, nestled amongst nature with fin

Boca De Agua is one the most tranquil and relaxing hotels I have ever visited. You can spend hours wandering in the jungle between the treehouses, on the bridge above the jungle or in the restaurant and terrace, wherever you are you will be surrounded by nature, birds, butterflies, foxes and the resident family of spider monkeys (they are not spider looking for any arachnophobes). If that nature and relaxation fix is not enough for you, walk down to the Laguna and relax next to crystal clear water, home to many small fish, turtles and more birds. The water is a beautiful 26 degrees all year round, and you can take a kayak (free of charge) up and down the Laguna to explore or put your feet up and book a sailing experience with Cesar (thank you again for taking us out on a morning sailing experience of Xul Ha Cesar!) and learn about the rare heritage of the Laguna and the unique features of the water. Once you are finished you can lounge in the shade of dock, and enjoy drinks on demand (Alcohol and soft drinks are paid for, all water is free at the hotel). When it comes to breakfast, lunch or dinner, the team at the Michelin star restaurant will be available with a host of culinary delights, at each sitting you will be surprised with a bonus entree, guacamole on rice paper, corn taco with more guacamole, cheese, and a tomato purée to name a few. My partner has a gluten sensitivity and the team accommodated her dietary requirements at each meal, they knew in advance at each sitting, a special thanks Uziel for his hospitality and giving us the tips on the spider monkeys movements throughout the day. The menu was varied, with many vegetarian, fish and red meat options, the local fish was excellent, red snapper and giant river prawns I would order again in a heartbeat and the cocktail list had a unique local variety alongside any classic cocktail.

N

Niccolò

couple

October 29, 2024

10

Everything perfect

R

Rodrigo

extended_group

September 3, 2024

10

Dream stay in Bacalar.

Architecture, comfort, surroundinds, landscape, lake, apartments layout, amenities, toiletires, linen. Would def. come back.

S

Stefan

family_with_children

August 8, 2024

10

Experience not to forget

Location, personnel

R

Robert

couple

July 30, 2024

10

Lovely hotel by Lake Bacalar

Beautiful hotel around Bacalar lake. Amazing scenery and great food. Great room decor, feels like you are in jungle.

H

Hannah

couple

June 10, 2024

10

Beautiful hotel

Absolutely beautiful, a real gem of a hotel

D

Duarte

couple

April 12, 2024

10

Amazing architecture, setting and overall experience. Best hotel we’ve been to in Mexico and we’ve been to some pretty g

Amazing architecture, setting and overall experience. Best hotel we’ve been to in Mexico and we’ve been to some pretty good ones in Tulum.

Facilities

Activities

Games room, Spa and wellness centre, Massage, Canoeing, Snorkelling, Water sport facilities on site, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes, Fitness classes, Personal trainer, Temporary art galleries, Movie nights, Walking tours, Themed dinner nights, Tour or class about local culture, Cooking class, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar, Breakfast options, Coffee house on site

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Non-smoking rooms, Minimarket on site, Safety deposit box, Air conditioning

Outdoors

Sun terrace, Outdoor pool (all year), Outdoor pool, Garden, Terrace, Outdoor furniture, Picnic area, Outdoor fireplace

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service

Pool and wellness

Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Infinity pool, Pool with view, Pool/beach towels

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, Airport shuttle (additional charge), Concierge service, Private check-in/check-out, Shuttle service (additional charge), Valet parking, Luggage storage, Express check-in/check-out, Car hire, Airport shuttle, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Double Room

The spacious double room offers air conditioning, a wardrobe, a safe deposit box as well as a terrace with garden views. The unit has 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Villa with Private Pool

Guests will have a special experience as the double room features a private pool. The spacious double room provides air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Max 2 guests 75 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 08:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 2:29 PM

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Boca de Agua Bacalar - 0 Star Hotel in Bacalar