“Very bad value for money. Should be ** apartment not **** hotel.”

If it was 2-3* apartments, i would say it was good, but for a hotel advertised as 4* and charging this amount for a stay, nothing is good. There are no beaches close by. The rooms are outside of the main building, just apartments. Small rooms and ground floor, everyone can see in the room from outside. We had all inclusive package. The pool is small, ok for small apartment complex, but not for 4* hotel. Didnt have a gym, at reception i was told to go to sister hotel if i want to use the gym. Which is about 10m walking distance. This is ridiculous. Walk to the gym under 35-40C outside. Then walk back sweaty and only after that you can have a shower? The hotel had sauna, but for extra charge. 10€ for 30min. And you had to fetch 1€ coins x 10 to use the timer machine outside the sauna. Again, we are talking about 4* hotel here. Pool towels, not free. 3€ per towel and 10€ deposit. And if you want to replace the towel with a clean one, another 3€… you pay all inclusive and then pay more for clean towels. The food was good, but at the first day i wasnt allowed to the restaurant for dinner. My tshirt was sleeveless. And i didnt pass the dress code! I wasnt just out of pool trying to enter the restaurant. Just didnt have sleeves. First time in my life i had to go and dress for holiday dinner. By the way, same restaurant for BF and lunch didnt apply the sleeves rule… its not my 1st time in ayia napa, but this is by far the worst value for money i had. The bar at the lobby doesnt work. So you cant have a drink in AC area. You have to go all the way to the pool to get a drink from there. Once i asked for a coffee from the bar, and was told its not included in all inclusive you have to pay for it extra.

“Decent accommodation”

Good location, close to public transfer bus stop, to Ayia Napa main street (with shops and restaurants) and to the sea. Breakfast is amazing - buffet with very good selection, quality and quantity of food. 24h reception desk. Nice inner courtyard.

“Living in hell for a week”

Absolutely nothing accept an honest staff member who sympathised with our experience but was too afraid to loose his job to do anything about it.

Location , staff

“Nice place. Excellent breakfast. Truly enjoyed”

Clean, big hall, cozy apt

“Great, comfortable stay”

1. Very big comfortable bed. 2. Charging station next to each side of the bed 3. Free commandaria, cookies and two bottles of water - thank you! 4. Spacious room, a lot off space to have ur cabin bags open for both guests of room.

Everything.. this is our 10th time at Nicholas.. we love the team, the food, the rooms EVERYTHING

Visited before. Food location very good.

“We had a wonderful family stay at this hotel. Everything was great: the atmosphere, comfort, cleanliness, and overall ex”

Nice pool area and dinner options.

Breakfast was great ,lots of choices. Very friendly staff. Cleaner’s were excellent.The whole hotel was pristine. We had a very memorable holiday.

We enjoyed the stay. Everything was great. About 5 min walk from the beach. All inclusive is worth the additional charge

“Estancia genial”

The installations were very good and the situation is excelent, close to the main streets of Agia Napa, harbour and beach

“Value for money”

Excellent location

Very good location, close to the center and a beach at the same time.

“Very relaxing.”

Everything.

“Fabulous place to stay!”

Everything was excellent...staff, facilities, food and drink!

“Great Value and comfortable.”

Proximity to the local bars, restaurants and clubs and the beach.

Perfect location! Very clean! This is a very good hotel for this price. It is worth the money. Good breakfast and dinner. Nice staff. Recommended

I really enjoyed my stay at the hotel. It was beautiful and very clean, and the food was absolutely delicious with a great variety every day. The location is also very good, and the rooms are nice and comfortable. The staff was kind, although I often found myself being the one to greet them first. My message to them would be: smile a little more 😊 — it would make the experience perfect. Overall, I would rate the hotel 8–9 out of 10. With a bit more friendliness and smiles, it would easily be a 10!