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Haiya

Ryokan

Onsen 2-205

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hotel
hotel

Why people book this hotel

Friendly staff
2 mentions

Professional staff, good kaiseki

Superb service

Overview

Amid its magnificent garden with koi-pond, Japanese-style hotel Haiya features hot spring baths, Japanese stone saunas and karaoke rooms. Free Wi-Fi is provided at the lobby, and a free shuttle is available from JR Awara Onsen Station. Guests at Haiya can slowly unwind in spacious public hot spring baths, indoors or outdoors, or rent a barrier-free private bath with a sauna and additional open-air hot spring. They can enjoy a massage or a beauty treatment, or browse the souvenir shop. Rooms come with a tatami (woven mat) floor, traditional futon bedding and sliding shoji paper screens leading to a seating area. They are equipped with an LCD TV, a mini-fridge and an en suite bathroom. This authentic Japanese-style hotel serves a Japanese breakfast and a traditional multi-course dinner with seasonal local specialities. Meals are served in the guest room, or in a private dining room. Haiya is a 15-minute drive from both JR Awara Onsen Station and the Echizen Matsushima Aquarium. It's a 25-minute drive from Lake Kitagata.

Traveller reviews

F

ferdia

couple

June 5, 2025

7

Ok not great

It was ok, but not great

J

Jon

family_with_children

November 24, 2024

8

Great onsen hotel.

Great onsen hotel in a still less touristic part of Japan. Professional staff, good kaiseki.

M

Man Kit

family_with_children

August 22, 2023

10

Very relaxing and enjoyable.

Superb service. Very helpful staff.

F

fran

extended_group

February 23, 2022

10

relaxing

Celebrating a friend’s birthday

Facilities

Activities

Sauna, Massage, Table tennis, Karaoke, Hot spring bath, Open-air bath, Public Bath, Beauty Services, Facial treatments, Body treatments, Spa facilities, Massage chair

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Special diet menus (on request), Wine/champagne, Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers

General

Indoor fireplace, Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Heating, Lift, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden

Parking

Parking, Free parking, Parking on site, Private parking, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key access, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property

Services

Shuttle service, Shuttle service (free), Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Daily housekeeping, Meeting/banquet facilities, 24-hour front desk, Valet parking, Fax/photocopying, Luggage storage

Family Room with Private Bathroom

The private open-air bath is a top feature of this family room. The family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers a flat-screen TV, a seating area, a safe deposit box, yukata as well as garden views. The unit has 4 futons.

Max 4 guests 12 1 bedroom 1 bathroom
Standard Japanese-Style Room

The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV, tatami, a seating area, a safe deposit box as well as city views. The unit offers 5 futons.

Max 5 guests 12 1 bedroom 1 bathroom
Superior Family Room

The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami floors, a seating area with a flat-screen TV, air conditioning, a safe deposit box as well as garden views. The unit offers 5 futons.

Max 5 guests 12 1 bedroom 1 bathroom
Suite with Garden View

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also features tatami and a flat-screen TV. The unit has 2 beds and 3 futons.

Max 5 guests 18 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 18:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printTo use the hotel's free shuttle, please make a reservation at the time of booking. You must inform the hotel in advance what time you plan to check in. If your check-in time changes, please update the hotel. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Guests with children 12 years old and under must notify the number of children in advance. If guests with separate reservations would like to be seated together at the dining room, please notify the property in advance.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Managed by a private host
Last updated: Apr 11, 2024, 11:06 AM

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