Renaissance Austin Hotel
9721 Arboretum Boulevard
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Why people book this hotel
“Breakfast staff happy and helpful and always ensured we had plenty of coffee”
“The staff was amazing”
“Location was convenient for our requirements”
“Great location and I like that there is an insight restaurant and bar”
“i went down to explain what had happened and she explained that she had only blo…”
“The rooms are nice and a good size and love the atrium”
“Breakfast was good…”
“Was very clean and really liked the location, staff seemed very nice”
“The pool always had water and towels”
Overview
This 4-star hotel is 15 minutes' drive from Austin city centre. The peaceful hotel is located on 95 acres and offers an extensive gym. The Renaissance Austin Hotel features a 32-inch flat-screen TV with cable channels and pay-per-view movies in every guest room. Room service is available. Guests can use the full-service business centre at the Austin Renaissance. The Knotty Deck and Bar- A Texas Bistro offers American cuisine for breakfast, lunch and dinner. Austinbytes Deli serves gourmet coffee, specialty wines and beer, pastries and more in a casual setting. Drinks are available in the Lobby Bar. The Arboretum Mall is next to the Austin Renaissance Hotel. Austin International Airport is 25 minutes' drive away.
Traveller reviews
Stuart
solo_traveller
February 14, 2026
“Poor for a Marriott, pick somewhere else”
Location was convenient for our requirements
Łukasz
extended_group
September 23, 2025
“Extremely friendly staff, excellent location, and a comfortable — highly recommended.”
paula
couple
April 23, 2025
Breakfast staff happy and helpful and always ensured we had plenty of coffee
Roman
extended_group
April 6, 2025
“One of our guests was charged for his room when he left even though we had already laid in full! I have struggled to ge”
Jeannine
extended_group
March 26, 2024
“It was a great place for our nonprofit's board retreat.”
Adriana
couple
November 25, 2023
“Comfortable stay in an excellent location”
The staff was amazing.
Robert
couple
October 26, 2023
“DO NOT EVER STAY AT RENAISSANCE (ARBORETUM) TEXAS IT IS THE PITS”
This hotel chain has always been good but now it has been acquired by Marriot Bonvoy it has dropped like a stone. a few examples when i arrived i gave a credit card over for incidentals for which the hotel manager (that was what she said she was) then proceeded to charge my card over £3300.00 (excuse me but this is not incidentals) my credit card company immediately red flagged it and i couldn't call them back until the following morning. i went down to explain what had happened and she explained that she had only blocked out the amount for the room to which i explained that wasn't what she said she was doing. i said to her no worries the following morning i would sort as i would have the conversation with card early hours of the morning and ok the payment. She then said that she had a another one of my credit cards on file to which i replied "DO NOT USE THAT CARD AS I ONLY EVER USE THE OTHER ONE AS I DON'T GET CHARGED EXCHANGE FEES" The next thing i know i get a text from the second card red flagging a £3300.00 from Renaissance Hotel in Austin, as you can imagine i was not happy. i went down and asked to see the Manager again to be greeted by a blond sour faced woman who apart from being extremely rude then proceeded to tell me she was the CEO of Marriot Bonvoy (i don't think so) i told her what had happened and she told me that she would speak with her and get back to me the following morning. i am still waiting and by the way there was no apology or any other form of correspondence. i on the other hand still have 1 credit card that is still blocked. And just for the record i will be reporting this to the board of Marriot Bonvoy later this week. i am Absolutely disgusted with the Hotel, The management staff and Booking .com who i use a lot.
MELANIE
extended_group
September 12, 2023
“Downtown luxury”
Towel refresh was superb. Whenever we needed more coffee someone was up at our door in minutes. Staff at front desk were very friendly. The pool always had water and towels. The gym was sufficiently equipped.
Diana
family_with_children
August 21, 2023
“This hotel used to be a really stellar place to stay. It has really gone down in the past few years.”
Great location and I like that there is an insight restaurant and bar. The rooms are nice and a good size and love the atrium.
JOHNNIE
solo_traveller
July 30, 2023
“Pleasant stay in a great hotel”
Friendly staff great service
mark
couple
June 12, 2023
“I had an excellent stay…free parking and great staff”
Breakfast was good…
SANDRA
couple
June 2, 2023
“It was a very nice stay”
Was very clean and really liked the location, staff seemed very nice
Fabio
solo_traveller
May 28, 2023
“nice staying!”
brilliant atmo!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Tactile signs, Auditory guidance
Activities
Fitness/spa locker rooms, Tennis court, Fitness centre, Spa and wellness centre, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Bowling, Horse riding, Snorkelling, Mini golf, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Breakfast options, Wine/champagne, Snack bar, Breakfast in the room, Restaurant
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Minimarket on site, Paid WiFi, Pets allowed, Non-smoking rooms, Heating, Facilities for disabled guests, Lift, Non-smoking throughout, Air conditioning
Internet
WiFi, Internet services
Outdoors
Outdoor pool, Outdoor pool (seasonal), Terrace
Parking
Parking, Accessible parking, Parking on site, Private parking
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
24-hour security, Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Services
Express check-in/check-out, Concierge service, Shared lounge/TV area, ATM/cash machine on site, Business centre, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying
Club King or Double Room
This room includes access to the club lounge, which offers free continental breakfast, snacks, desserts and beverages. Cocktails are available for an additional fee. Access to the Honor Bar and free business services are also included. The room is located on a high level and features a 32-inch flat-screen TV, room service, and tea- and coffee-making facilities.
Deluxe King or Double Room
This room features a separate work area, a 32-inch flat-screen TV, room service, and tea- and coffee-making facilities.
Deluxe King Room
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Room with Two Queen Beds
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower.
Junior King Suite
A separate seating area is included in this suite. It has a 32-inch flat-screen TV and a coffee machine.
King or Double Room
This room features a 32-inch flat-screen TV, room service, and tea- and coffee-making facilities.
King Room with Adapted Tub and Atrium View - Mobility and Hearing Accessible
The unit offers 1 bed.
King Room with City View
Offering a city view, this room features a 32-inch flat-screen TV, room service, and tea- and coffee-making facilities.
Queen Room with Two Queen Beds - Club Level
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area.
Queen Room with Two Queen Beds - Hearing Accessible
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Queen Room with Two Queen Beds and Adapted Tub - High Floor/Club Lounge Access - Mobility and Hearing Accessible
The unit offers 2 beds.
Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible
The unit has 2 beds.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible
The unit offers 2 beds.
Signature King Suite
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a dining area. The unit offers 1 bed.
Executive King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
The unit has 2 beds.
Executive Queen Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Luxury King Suite with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible
Signature King Suite with Roll-In Shower - Mobility/Hearing Accessible
Hotel Policies
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