Comfort Suites Austin NW Lakeline
13681 North Highway 183
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“In total was good specially breakfast but toilet siphon was not working properly…”
“Clean ans comfortable beds”
“Everything the rooms are clean and beds are comfortable and close to were I want…”
“Very clean Comfortable bed”
“The breakfast was fairly good”
“Breakfast was very poor and bread was finished and they simple said they couldn’…”
“The location was good and close to several restaurants and shopping places with …”
“location of the hotel”
“Very unfriendly staff at reception”
“Price”
Overview
Comfort Suites Austin NW Lakeline is just minutes from all of Austin's major attractions, including the Lakeline Mall, Cedar Park Center, the Arboretum shopping center and Concordia University. The Austin-Bergstrom International Airport, the University of Texas at Austin and Lake Travis are minutes away from this hotel. Circuit of the Americas race track, host to the Formula 1 United States Grand Prix, is also nearby. The hotel is close to many educational institutions and attractions in downtown Austin and the surrounding area. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Lake Austin, Texas Capitol building, the Austin Convention Center, Frank Erwin Center and the Dell Diamond, home of the Round Rock Express minor league baseball team. Southwestern University and St. Edward's University are within 20 miles. Many restaurants and cocktail lounges are located near the hotel. Guests will enjoy many full-service amenities, including: Free high-speed Internet access, Free weekday newspaper , Free local calls and Fitness center. Your Morning Breakfast is full of hot options, making breakfast at Comfort Suites Austin NW Lakeline the perfect way to start your day. Enjoy a free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Be sure to enjoy the outdoor pool and hot tub. Business travelers will appreciate a fully equipped business center, dual telephone lines, voice mail and a meeting room. All guest rooms have refrigerators, microwaves, irons, ironing boards and cable televisions. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Rooms with whirlpool bathtubs are available. The hotel also has an on-site guest laundry facility.
Traveller reviews
Foster
family_with_children
April 1, 2025
Price
Mutlu Dural
family_with_children
January 19, 2025
We found the beds were not cleaned even previous guests pajamas were under quilt.
Tinoco
family_with_children
August 19, 2024
“Nasty”
Nothing only locatiion
Mutlu
family_with_children
February 19, 2024
We found the beds were not cleaned even previous guests pajamas were under quilt.
Mutlu
family_with_children
February 19, 2024
We found the beds were not cleaned even previous guests pajamas were under quilt.
Mutlu
family_with_children
February 19, 2024
We found the beds were not cleaned even previous guests pajamas were under quilt.
Katie
family_with_children
January 24, 2024
“Never again. Worst stay in my 46 years.”
We came to this hotel because we were having work done at our house and no way to take a shower. The ONLY reason we were there was for a shower. We had no other reason the get a hotel for two nights. The first room they gave me was either occupied or had not been cleaned. I was finally give a room that was 54 degrees when I arrived sweaty and in need of shower. I then sat in the bathroom shivering for no less than 20 minutes waiting for the water to barely heat up. When my son went to take a shower the next morning at 6:30am the next day I told him not to worry that it would be up. IT NEVER DID. He tried from 7:30-9:30. We called the front desk multiple times where we were told it would eventually heat up. Around 9am they gave us a different room down the hall and the water down the hall. No hot water there either! At this point I started to ask other customers if they had the same issue. Everyone said they had cold showers. After trying all morning we finally decided to check out of the hotel that could not provide the only amenity we came to them for. They told us that it was just because everyone was showering the same time. I have never in many years of travel for work had this issue at a hotel, no matter the rating. There is clearly something wrong with the hot water. They agreed to a refund I have not received and as of today (a week later).
Katie
family_with_children
January 24, 2024
“Never again. Worst stay in my 46 years.”
We came to this hotel because we were having work done at our house and no way to take a shower. The ONLY reason we were there was for a shower. We had no other reason the get a hotel for two nights. The first room they gave me was either occupied or had not been cleaned. I was finally give a room that was 54 degrees when I arrived sweaty and in need of shower. I then sat in the bathroom shivering for no less than 20 minutes waiting for the water to barely heat up. When my son went to take a shower the next morning at 6:30am the next day I told him not to worry that it would be up. IT NEVER DID. He tried from 7:30-9:30. We called the front desk multiple times where we were told it would eventually heat up. Around 9am they gave us a different room down the hall and the water down the hall. No hot water there either! At this point I started to ask other customers if they had the same issue. Everyone said they had cold showers. After trying all morning we finally decided to check out of the hotel that could not provide the only amenity we came to them for. They told us that it was just because everyone was showering the same time. I have never in many years of travel for work had this issue at a hotel, no matter the rating. There is clearly something wrong with the hot water. They agreed to a refund I have not received and as of today (a week later).
Katie
family_with_children
January 24, 2024
“Never again. Worst stay in my 46 years.”
We came to this hotel because we were having work done at our house and no way to take a shower. The ONLY reason we were there was for a shower. We had no other reason the get a hotel for two nights. The first room they gave me was either occupied or had not been cleaned. I was finally give a room that was 54 degrees when I arrived sweaty and in need of shower. I then sat in the bathroom shivering for no less than 20 minutes waiting for the water to barely heat up. When my son went to take a shower the next morning at 6:30am the next day I told him not to worry that it would be up. IT NEVER DID. He tried from 7:30-9:30. We called the front desk multiple times where we were told it would eventually heat up. Around 9am they gave us a different room down the hall and the water down the hall. No hot water there either! At this point I started to ask other customers if they had the same issue. Everyone said they had cold showers. After trying all morning we finally decided to check out of the hotel that could not provide the only amenity we came to them for. They told us that it was just because everyone was showering the same time. I have never in many years of travel for work had this issue at a hotel, no matter the rating. There is clearly something wrong with the hot water. They agreed to a refund I have not received and as of today (a week later).
Mahmood
couple
January 8, 2024
In total was good specially breakfast but toilet siphon was not working properly and I saw a small cockroach in bathroom and everything we put in refrigerator got almost frozen and quality of tv was not great.
Baca
solo_traveller
December 24, 2023
Everything the rooms are clean and beds are comfortable and close to were I want to be
JANIE
couple
September 27, 2023
“Brief”
Front desk guy was super rude both Times we've stayed there at check in
Khaldoun
family_with_children
July 3, 2023
“Never again”
The location was good and close to several restaurants and shopping places with easay access to the highway. The parking was enough. The breakfast was fairly good.
Raquel
couple
June 23, 2023
Open 24 hours. Very clean Comfortable bed.
TRACY
solo_traveller
June 15, 2023
The fake eggs and sausage were not appetizing. The waffle maker was good. Coffee not so good.
Ian
family_with_children
October 18, 2022
“Clean but basic.”
Clean ans comfortable beds.
Imran
couple
September 14, 2022
“I don’t recommend to stay”
Breakfast was very poor and bread was finished and they simple said they couldn’t do anything. Very unfriendly staff at reception.
Christos
family_with_children
July 21, 2022
Huge room. Very comfortable.
Adrian Ignacio
couple
January 12, 2022
“no cleaning and artificial juice with cereal for breakfast”
location of the hotel
Szimi
extended_group
December 1, 2021
Hotel is outdated, breakfast has no selection, only premade burger or waffle. One of the women receptionist is very rude.
Facilities
Activities
Fitness centre, Spa and wellness centre, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Fruits, Kid-friendly buffet, Snack bar
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Soundproof rooms, Heating, Lift, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool (all year), Outdoor pool, Outdoor furniture
Parking
Free parking, Parking, Parking on site, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Safety & security
Key access, Key card access, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Services
Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning, Express check-in/check-out, Fax/photocopying
King Suite - Non-Smoking
This suite is equipped with a microwave, compact refrigerator, free WiFi and a pull-out sofa.
King Suite with Spa Bath - Non-Smoking
The unit has 1 bed.
Queen Suite with Two Queen Beds - Non-Smoking
This suite is equipped with a microwave, compact refrigerator, free WiFi and a pull-out sofa.
King Suite - Accessible/Non-Smoking
King Suite - Accessible/Non-Smoking
King Suite with Roll-in-Shower - Accessible/Non-Smoking
One Room Suite with Sofa bed - Disability Access/Non Smoking
Queen Suite with Two Queen Beds and Roll-In Shower - Accessible/Non-Smoking
Standard Room J
Suite with Two Queen Beds - Accessible/Non-Smoking
Hotel Policies
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