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Comfort Suites Austin NW Lakeline

Hotel

13681 North Highway 183

10 nights, 2 adults

USD$1,094

Includes taxes and charges

10 nights, 2 adults

USD$1,094

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
5 mentions

In total was good specially breakfast but toilet siphon was not working properly…

Clean ans comfortable beds

Clean rooms
3 mentions

Everything the rooms are clean and beds are comfortable and close to were I want…

Very clean Comfortable bed

Breakfast available
3 mentions

The breakfast was fairly good

Breakfast was very poor and bread was finished and they simple said they couldn’…

Great location
2 mentions

The location was good and close to several restaurants and shopping places with …

location of the hotel

Friendly staff
1 mentions

Very unfriendly staff at reception

Good value
1 mentions

Price

Overview

Comfort Suites Austin NW Lakeline is just minutes from all of Austin's major attractions, including the Lakeline Mall, Cedar Park Center, the Arboretum shopping center and Concordia University. The Austin-Bergstrom International Airport, the University of Texas at Austin and Lake Travis are minutes away from this hotel. Circuit of the Americas race track, host to the Formula 1 United States Grand Prix, is also nearby. The hotel is close to many educational institutions and attractions in downtown Austin and the surrounding area. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Lake Austin, Texas Capitol building, the Austin Convention Center, Frank Erwin Center and the Dell Diamond, home of the Round Rock Express minor league baseball team. Southwestern University and St. Edward's University are within 20 miles. Many restaurants and cocktail lounges are located near the hotel. Guests will enjoy many full-service amenities, including: Free high-speed Internet access, Free weekday newspaper , Free local calls and Fitness center. Your Morning Breakfast is full of hot options, making breakfast at Comfort Suites Austin NW Lakeline the perfect way to start your day. Enjoy a free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Be sure to enjoy the outdoor pool and hot tub. Business travelers will appreciate a fully equipped business center, dual telephone lines, voice mail and a meeting room. All guest rooms have refrigerators, microwaves, irons, ironing boards and cable televisions. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Rooms with whirlpool bathtubs are available. The hotel also has an on-site guest laundry facility.

Traveller reviews

F

Foster

family_with_children

April 1, 2025

4

Price

M

Mutlu Dural

family_with_children

January 19, 2025

3

We found the beds were not cleaned even previous guests pajamas were under quilt.

T

Tinoco

family_with_children

August 19, 2024

1

Nasty

Nothing only locatiion

M

Mutlu

family_with_children

February 19, 2024

3

We found the beds were not cleaned even previous guests pajamas were under quilt.

M

Mutlu

family_with_children

February 19, 2024

3

We found the beds were not cleaned even previous guests pajamas were under quilt.

M

Mutlu

family_with_children

February 19, 2024

3

We found the beds were not cleaned even previous guests pajamas were under quilt.

K

Katie

family_with_children

January 24, 2024

1

Never again. Worst stay in my 46 years.

We came to this hotel because we were having work done at our house and no way to take a shower. The ONLY reason we were there was for a shower. We had no other reason the get a hotel for two nights. The first room they gave me was either occupied or had not been cleaned. I was finally give a room that was 54 degrees when I arrived sweaty and in need of shower. I then sat in the bathroom shivering for no less than 20 minutes waiting for the water to barely heat up. When my son went to take a shower the next morning at 6:30am the next day I told him not to worry that it would be up. IT NEVER DID. He tried from 7:30-9:30. We called the front desk multiple times where we were told it would eventually heat up. Around 9am they gave us a different room down the hall and the water down the hall. No hot water there either! At this point I started to ask other customers if they had the same issue. Everyone said they had cold showers. After trying all morning we finally decided to check out of the hotel that could not provide the only amenity we came to them for. They told us that it was just because everyone was showering the same time. I have never in many years of travel for work had this issue at a hotel, no matter the rating. There is clearly something wrong with the hot water. They agreed to a refund I have not received and as of today (a week later).

K

Katie

family_with_children

January 24, 2024

1

Never again. Worst stay in my 46 years.

We came to this hotel because we were having work done at our house and no way to take a shower. The ONLY reason we were there was for a shower. We had no other reason the get a hotel for two nights. The first room they gave me was either occupied or had not been cleaned. I was finally give a room that was 54 degrees when I arrived sweaty and in need of shower. I then sat in the bathroom shivering for no less than 20 minutes waiting for the water to barely heat up. When my son went to take a shower the next morning at 6:30am the next day I told him not to worry that it would be up. IT NEVER DID. He tried from 7:30-9:30. We called the front desk multiple times where we were told it would eventually heat up. Around 9am they gave us a different room down the hall and the water down the hall. No hot water there either! At this point I started to ask other customers if they had the same issue. Everyone said they had cold showers. After trying all morning we finally decided to check out of the hotel that could not provide the only amenity we came to them for. They told us that it was just because everyone was showering the same time. I have never in many years of travel for work had this issue at a hotel, no matter the rating. There is clearly something wrong with the hot water. They agreed to a refund I have not received and as of today (a week later).

K

Katie

family_with_children

January 24, 2024

1

Never again. Worst stay in my 46 years.

We came to this hotel because we were having work done at our house and no way to take a shower. The ONLY reason we were there was for a shower. We had no other reason the get a hotel for two nights. The first room they gave me was either occupied or had not been cleaned. I was finally give a room that was 54 degrees when I arrived sweaty and in need of shower. I then sat in the bathroom shivering for no less than 20 minutes waiting for the water to barely heat up. When my son went to take a shower the next morning at 6:30am the next day I told him not to worry that it would be up. IT NEVER DID. He tried from 7:30-9:30. We called the front desk multiple times where we were told it would eventually heat up. Around 9am they gave us a different room down the hall and the water down the hall. No hot water there either! At this point I started to ask other customers if they had the same issue. Everyone said they had cold showers. After trying all morning we finally decided to check out of the hotel that could not provide the only amenity we came to them for. They told us that it was just because everyone was showering the same time. I have never in many years of travel for work had this issue at a hotel, no matter the rating. There is clearly something wrong with the hot water. They agreed to a refund I have not received and as of today (a week later).

M

Mahmood

couple

January 8, 2024

7

In total was good specially breakfast but toilet siphon was not working properly and I saw a small cockroach in bathroom and everything we put in refrigerator got almost frozen and quality of tv was not great.

B

Baca

solo_traveller

December 24, 2023

10

Everything the rooms are clean and beds are comfortable and close to were I want to be

J

JANIE

couple

September 27, 2023

3

Brief

Front desk guy was super rude both Times we've stayed there at check in

K

Khaldoun

family_with_children

July 3, 2023

5

Never again

The location was good and close to several restaurants and shopping places with easay access to the highway. The parking was enough. The breakfast was fairly good.

R

Raquel

couple

June 23, 2023

9

Open 24 hours. Very clean Comfortable bed.

T

TRACY

solo_traveller

June 15, 2023

5

The fake eggs and sausage were not appetizing. The waffle maker was good. Coffee not so good.

I

Ian

family_with_children

October 18, 2022

7

Clean but basic.

Clean ans comfortable beds.

I

Imran

couple

September 14, 2022

3

I don’t recommend to stay

Breakfast was very poor and bread was finished and they simple said they couldn’t do anything. Very unfriendly staff at reception.

C

Christos

family_with_children

July 21, 2022

8

Huge room. Very comfortable.

A

Adrian Ignacio

couple

January 12, 2022

6

no cleaning and artificial juice with cereal for breakfast

location of the hotel

S

Szimi

extended_group

December 1, 2021

3

Hotel is outdated, breakfast has no selection, only premade burger or waffle. One of the women receptionist is very rude.

Facilities

Activities

Fitness centre, Spa and wellness centre, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Fruits, Kid-friendly buffet, Snack bar

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Soundproof rooms, Heating, Lift, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool (all year), Outdoor pool, Outdoor furniture

Parking

Free parking, Parking, Parking on site, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool

Safety & security

Key access, Key card access, Security alarm, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Services

Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning, Express check-in/check-out, Fax/photocopying

King Suite - Non-Smoking

This suite is equipped with a microwave, compact refrigerator, free WiFi and a pull-out sofa.

Max 3 guests 39 1 bedroom 1 bathroom
King Suite with Spa Bath - Non-Smoking

The unit has 1 bed.

Max 2 guests0 1 bedroom0
Queen Suite with Two Queen Beds - Non-Smoking

This suite is equipped with a microwave, compact refrigerator, free WiFi and a pull-out sofa.

Max 5 guests 39 1 bedroom 1 bathroom
King Suite - Accessible/Non-Smoking
Max 3 guests0 1 bedroom 1 bathroom
King Suite - Accessible/Non-Smoking
Max 4 guests0 1 bedroom 1 bathroom
King Suite with Roll-in-Shower - Accessible/Non-Smoking
Max 4 guests0 1 bedroom 1 bathroom
One Room Suite with Sofa bed - Disability Access/Non Smoking
Max 4 guests0 1 bedroom0
Queen Suite with Two Queen Beds and Roll-In Shower - Accessible/Non-Smoking
Max 4 guests0 1 bedroom 1 bathroom
Standard Room J
Max 3 guests0 1 bedroom0
Suite with Two Queen Beds - Accessible/Non-Smoking
Max 6 guests0 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printYou must show a valid photo ID and credit card upon check-in. Must be 21 years of age or older the check in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 4:02 AM

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