River Palace Hotel
Aiteke Bi Street, 55
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Why people book this hotel
“Location, breakfast”
“localisation look exentred, but you are near from several restaurant and shop is…”
“I was here 2 years ago and room have been renew and are nice”
“Very comfortable and big apartment”
“Excellent swimminpools especially the rooftop during summer time”
“The gym & pool is also very convenient & efficient”
“Good breakfast with a lot of choices”
“Hot beverages available upon request from waiters instead of constant stand duri…”
“The location is good, the rooms are clean & spacious”
“Service, cleanliness, facilities”
“All staff always ready to solve any issue you may have”
“Staff generally helpful and friendly”
Overview
Set on the Ural River Embankment, this grand hotel in Atyrau features a rooftop pool, a modern fitness centre and a spa area with a sauna. Spacious rooms and apartments offer free Wi-Fi. International cuisine and Italian specialities are served in the elegant restaurant with contemporary furnishings. In the evenings guests can enjoy drinks and dancing at the bar. Rooms at the River Palace Hotel are bright and individually furnished in a classic style. Comforts include a flat-screen TV, air conditioning and a private bathroom with bathrobes and slippers. Guests have plenty of opportunity to relax in River Palace Hotel‘s spa, which includes an indoor pool and a solarium. A range of beauty treatments can also be booked. Atyrau Central Station is a 15-minute drive away, and it is 30 minutes to Atyrau Airport. Free on-site parking
Traveller reviews
Almat
family_with_children
February 2, 2026
Location, breakfast.
LoganKz
family_with_children
December 2, 2025
Beuatiful hotel with very high standards in sevices. All staff always ready to solve any issue you may have. Excellent swimminpools especially the rooftop during summer time! Restaurant is very good with Pizzeria open during evening. Good breakfast with a lot of choices
christophe
solo_traveller
August 10, 2025
“i would come back for sure”
Hotel is very nice. I was here 2 years ago and room have been renew and are nice. localisation look exentred, but you are near from several restaurant and shop is you walk 10 min.
özgün
couple
August 4, 2025
Only the hotel location is very good, other than that, the rooms are very old. Four days after staying, I came back to the hotel through a non-booking.com website. They charged me exorbitant prices. Never stay outside the website.
Amjid
family_with_children
June 7, 2025
Satisfactory
Onur
extended_group
November 16, 2024
“Nice, cozy, very hot and comfortable inside”
Hot beverages available upon request from waiters instead of constant stand during breakfast. Nice view
Almat
solo_traveller
October 4, 2024
Location.
TY1973
solo_traveller
September 12, 2024
“Comfortable Stay in Downtown”
The location is good, the rooms are clean & spacious. The gym & pool is also very convenient & efficient. In general, the hotel serves with an acceptable pricing when compared to similar one in the district.
Maxat
solo_traveller
July 22, 2024
“please add halal food to breakfast”
Location
Almat
solo_traveller
November 11, 2023
Got upgraded for free.
Andreas
solo_traveller
October 6, 2023
“Every time again”
Very comfortable and big apartment! Very nice indoor and outdoor pools! Good equipped gym ! Central area and nice view on Ural River !
Marina
solo_traveller
September 19, 2023
Excellent hotel, very nice Italian restaurant and many thanks for the upgrade to Presidential suit!
David
solo_traveller
September 3, 2023
Service, cleanliness, facilities
Gavin
solo_traveller
June 23, 2023
Hotel was fantastic, great aervice throughout stay and very comfortable rooms, would recommend and stay here again.
lorraine
solo_traveller
June 12, 2023
“staff we’re excellent. We got an upgrade to a superior room and it was fantastic. Fast internet was also a bonus”
great roof top pool area with bar. food was nice as well. Very clean hotel. Would highly recommend this hotel great value for money. Breakfast was great as well
Christopher
solo_traveller
June 5, 2023
“Overall very good, nice room and great facilities”
Excellent facilities - the fitness centre and pool are great, the rooftop bar and pool is also a nice place for dinner and drinks. There was an opening party for the rooftop on the night we were there but fortunately it did not go too late so there wasn’t any disturbance to rooms below. Breakfast is OK, nothing exceptional. Staff generally helpful and friendly. Rooms are very spacious and well equipped. There’s also a good running/waking track along the river at the front of the hotel.
Yerang
extended_group
May 23, 2023
Great place, and amagingly Huuuuge room. Definitely recommend
Tolga
solo_traveller
October 8, 2022
Location is great. Gym is good.
Stuart
solo_traveller
September 29, 2022
“hotels not bad”
it was wind and water tight
Stephen
extended_group
September 18, 2022
“Comfortable hotel for business stays”
Location near the river was good for us, but anyway, you'll likely need a car/taxi to get anywhere. It's easy to find thanks to the river location and everyone knows where you're talking about - the ex-pat/business community knows it well, and many of the international oil companies have small offices in the building. The basement bar was a nice place to hang out after work, open late, and it had a free pool table. If you see English speakers there, most likely they work for one of the oil companies.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Happy hour, Indoor pool (all year), Open-air bath, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Fitness/spa locker rooms, Sauna, Fitness centre, Games room, Solarium, Spa and wellness centre, Massage, Indoor pool
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Snack bar, Breakfast in the room, Restaurant, Bar, Kid meals, Wine/champagne, Fruits, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, WiFi available in all areas, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area, Heating, Safety deposit box, Lift
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Outdoor pool, Sun terrace, Outdoor pool (seasonal)
Parking
Free parking, Parking, Accessible parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Pool/beach towels
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge), Daily housekeeping, Barber/beauty shop, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, ATM/cash machine on site, Express check-in/check-out, Fax/photocopying, Luggage storage, Packed lunches
One-Bedroom Apartment
Providing free toiletries and bathrobes, this apartment includes a private bathroom with a shower, a bidet and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Two-Bedroom Apartment
This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit has 3 beds.
Deluxe Double or Twin Room
Classic-style room with a flat-screen TV, small refrigerator, and private bathroom providing bathrobes and slippers.
Classic Studio
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned studio features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit has 1 bed.
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