Hotel Esmeralda
Esmeralda 7, Rancho el Encanto
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Why people book this hotel
“Staff, specially pool waitress where great”
“Staff were very friendly”
“The Garden and pool area was relaxing and better than the room itself”
“Lovely old style property set in a quiet backwater”
“Breakfast was taken in the garden with birdsong”
“There was a full breakfast”
“Location was decent”
“Location was good, rooms too small but good value for money”
“Outdoor pool was clean and warm in a lovely setting”
Overview
Located in the heart of Atlixco, Hotel Esmeralda features an outdoor swimming pool and a large garden,. The property offers massage service on request. Esmeralda Hotel’s rooms have free Wi-Fi , TV with cable channels. The private bathrooms offer a shower and free toiletries. A variety of food options such as Mexican, Spanish and Italian food can be found within 2 minutes’ drive. Cholula is 25km from the property, while Puebla is located at 30km. The zoo of Africam Safari can be reached within a 50 minutes’ drive.
Traveller reviews
Amit
family_with_children
December 28, 2023
It was good. While returning back to hotel during night , google was showing wrong path. That was the only we faced. Rest all was good.
Thameema
extended_group
October 2, 2023
Location was decent
Li Chun
couple
September 28, 2023
“Disappointing room but great garden and pool area”
The Garden and pool area was relaxing and better than the room itself
Ken
couple
September 25, 2023
“Would be happy to stay in this hotel again.”
Lovely old style property set in a quiet backwater. Breakfast was taken in the garden with birdsong.
Juan Pablo
extended_group
April 24, 2023
“Good location, good staff, small rooms”
Location was good, rooms too small but good value for money. Staff, specially pool waitress where great.
Judith
family_with_children
April 10, 2023
“Hotel Esmeralda is a little gem hidden away and we were pleasantly surprised by everything it had to”
Staff were very friendly. Outdoor pool was clean and warm in a lovely setting. There was a full breakfast. Everything was very relaxed. The setting was beautiful. Highly recommend.
James
couple
June 30, 2022
“A very nice stay for a nearby wedding.”
Breakfast was exceptionally good, the service was efficient and friendly.
juan monico
couple
January 6, 2022
“Excelente atencion”
juan monico
couple
January 6, 2022
“Excelente atencion”
juan monico
couple
January 6, 2022
“Excelente atencion”
James
couple
October 10, 2021
Restaurant was very good.
Edgar
couple
June 14, 2021
The temperature of the water of the bathroom was a little bit cold
Facilities
Activities
Golf course (within 3 km), Spa and wellness centre, Massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Coffee house on site, Breakfast options, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Non-smoking throughout, Designated smoking area
Internet
Internet services, Free WiFi, WiFi
Outdoors
Outdoor pool, BBQ facilities, Outdoor pool (seasonal), Garden, Terrace
Parking
Free parking, Parking on site, Private parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Pool and wellness
Swimming Pool, Swimming pool
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
24-hour front desk, Room service
Deluxe Family Room
The unit offers 2 beds.
Comfort Double Room
The spacious double room has a private bathroom fitted with a shower and a hairdryer. This double room offers a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Double Room with Garden View
The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.
Economy Double Room
This room features a double bed and free Wi-Fi. The private bathroom has a shower and offers free toiletries.
Super Deluxe Double Room
The hot tub and spa bath are the special features of this double room. This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Superior Double Room
The spacious double room has a private bathroom fitted with a shower and a hairdryer. This double room features a wardrobe, a flat-screen TV with cable channels and garden views. The unit has 1 bed.
Superior Double Room with Sofa
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.
Triple Room
This room features a double and a single bed and free Wi-Fi. The private bathroom offers a shower and free toiletries.
Duplex Suite
The unit offers 2 beds.
Hotel Policies
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