“A ryokan along a steep hill”

The staff were really accommodating and polite. We had the same personal service staff who served us both breakfast and dinner. Ms Iswari .. a Nepalese was very very polite and explained all the dishes to us. The Kaiseki dinner was fabulous .. course by course .. there's just so much to eat. The open air bath in our backyard was good though I doubt it's natural spring water.

Excellent!!!

“Overall our family enjoyed the traditional stay”

The Japanese style room and Kaiseiki dinner. The staff help to set up the room for us to sleep while we were having dinner. And the room was made up when we returned after breakfast!

“Overall, we enjoyed our stay very much and will book again.”

- The hotel is very close to the beach (about 1-2 min walk). The beach is just across the road, but the path down is pretty steep, so be careful. - There are many great places to eat, (we greatly enjoyed "blue nine cafe", "sunbird cafe", "串特急" and "johnathan's") all within a 2-min walk. Atami has a few interesting places to eat, especially if you are a fan of seafood. Blue Nine Cafe is just across the street from the hotel, it has a great atmosphere and exceptionally delicious food and drinks. Sunbird cafe is a small cafe right around the corner with great coffee. 串特急 is your typical yakitori place, we greatly enjoyed the food there. Johnathan's is a Skylark restaurant with a panoramic view of the sea, has a great vibe and open until 23:00. There is a 7/11 within a 2 min walk and a bigger supermarket up on the hill if you have the stamina to climb there. Also check out small snack shops on Heiwadori near the station. - The staff were very friendly and professional. There was a big typhoon during our stay, and the staff were very helpful in providing information regarding train availability, the room cleaning time was flexible and overall we felt welcome. - We really liked the room. We booked the 507 (the "Citrus") room, which was very fun. The hotel has an interesting history related to citrus trees, so we felt like staying in a theme park - the shampoo, body soap, hand soap (both in the room and in onsen), yukata scent, lemonade in the lobby, a small decorative tree in the room - everything was citrus-flavoured, which I guess might be a problem for you if you have allergies. The room itself felt like it was renovated just before we arrived, it had that nice "new furniture" smell. It was also very spacious (40+ m2) by Japanese hotel standards. Sadly, the view wasn't that great, since there is a big building that prevents you from seeing most of the ocean. - The onsen was very cozy.

“staff extrememly curtious, as expected from any well established onsen hotel, great experience”

staff extrememly curtious, as expected from any well established onsen hotel.

“the services extraordinary.”

1. service: Our flight delayed a lot, but the night shift front desk waited us and treated us nicely. Truly appreciate that. And they reply requests very fast, awesome! 2. room: the room we stayed was huge, the onsen was private so you could enjoy it anytime. I liked tabi they provided. 3. locations: Though hotel was hard to walk to arrive, but took taxi wasn’t expensive, about 770 yen. Convenient stores were nearby, good.

The room was spacious and clean. The staff were all friendly.

“Awesome”

Room is big as spacious . Staff is very helpful