Nice room with a great view. Fantastic service bu the staff even though we had trouble communicating in English - tanslate apps are your friend here. Onsens are a treat, both the one in your room (which is a comfortable temperature) and the separate private onsens which you can make (free) reservations to use (which can be quite a bit hotter). Got the half board, which included a fantastic Japanese style dinner and breakfast, which were prepared beautifully and tasted amazing. The day booking came with free flow drinks during the day which I used liberally.

“Healing stay”

Food hospitality by the staff and the stay was amazing!

“Great ryokan, with wonderful view”

We had a fantastic time here! The staff was very welcoming and helpful, and the food was delicious. We really enjoyed the private baths and the incredible view from each one. Our room was very spacious and comfortable, and very clean. I'm super glad we stayed here. It was perfect!

“Special.”

The service was very attentive, all staff were very friendly and helpful. We did not speak Japanese but were able to communicate when we needed anything. The food was really good.

free private bath, nice staff

“A beautiful and refreshing experience for me and my teenager kid.”

The architecture is amazing as each level is built on different slope of the mountain. Although this is not a new hotel. the management has kept the property clean and makes one feels like it is home cum leisure.

Served by Park-San who had been taking great care of us. There was some miscommunications in the shuttle service resulting we walked a steep uphill route towing our luggage’s…. Will be great if they can speak and underestimate basic English.

“Relaxing escape with beautiful views, delicious food, in a quaint neighborhood.”

Uminohana was a great escape from the city with beautiful views and delicious food. They pick you up in a van from the adorable Ajiro train station and take you up the hill. The staff were very nice, knowledgeable, and patient with our lack of Japanese language skills. We stayed in one of the villas that had private indoor and outdoor baths which was an incredible experience as the other baths need to be booked. If you don't book quickly you will end up with 11pm or later bath time. The terrace bath has incredible views of the bay and there are free alcoholic and non-alcoholic drinks available. They are also very generous with the time you get to stay there (1.5 hours). One of us had a seafood allergy and the kitchen was GENEROUSLY accommodating. My first dinner had SO much delicious beef options that I felt bad I could not finish all of them. I messaged them to reduce the amount of food to not be wasteful and they obliged. I had one of the best steaks here that reminded me of my experience in Kobe. If you're up for it, venture down into the town. There is a Family Mart close by for some lunch-time snacks, but be prepared for the climb back up the hill. There are some cute confectionary and resale shops near the station and make sure to stop by for a snack and coffee at kabocha cafe across from Ajiro station.

“excellent! will come back”

private hot spring bath in our room overlooking the bay and two additional private hot spring baths on the property. the omakase dinner and breakfast was amazing and the staff were patient and kind as it was our first traditional ryokan experience. For western travellers: it’s good to know some Japanese to communicate and use a translation app if you get stuck