Rakuten STAY Atami
熱海市和田浜南町3-5
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Why people book this hotel
“Free drinks, candies and ice cream from 15-22pm * room with balcony * digital l…”
“The room was a very good size with a balcony”
“Very convenient location, close to all the shops and restaurants; The view is on…”
“Location is walking distance to the shops and train station”
“The room is stylish, spacious, and clean, love the in-room coffee bar/cabinet”
“Clean n new plus free drinks in the evening”
“The self service drinks/snacks facility was incredible offering a range of bever…”
“Love the technology used at the hotel; it was very user friendly”
“Allocated parking, set up on roof top with fire places and seating, Bluetooth sp…”
Overview
Located in Atami and with Atami Sun Beach reachable within 700 metres, Rakuten STAY Atami provides a shared lounge, non-smoking rooms, free WiFi and a terrace. The property is situated 27 km from Hakone-Yumoto Station, 32 km from Shuzen-ji Temple and 47 km from Mount Daruma. Hakone Checkpoint is 20 km from the hotel and Hakone Shrine is 24 km away. Each room is fitted with a coffee machine, while selected rooms come with a balcony and others also offer sea views. Guests at the hotel can enjoy an Asian breakfast. Rakuten STAY Atami offers a hot spring bath. Lake Ashi is 24 km from the accommodation, while Hakone Open-Air Museum is 30 km away. The nearest airport is Oshima Airport, 54 km from Rakuten STAY Atami.
Traveller reviews
Yuqin
couple
May 11, 2026
“Amazing stay!”
Very convenient location, close to all the shops and restaurants; The view is one of the most exciting things in the whole stay! There free drinks, snacks and coffee, which are very welcoming.
Viktoria
solo_traveller
April 22, 2026
“Would NOT recommend - don’t waste your money”
Free drinks, candies and ice cream from 15-22pm * room with balcony * digital lock for your room, so no key required
Cesel
family_with_children
April 21, 2026
“I love the beachfront view, the hotel had a great and spacious facilities.”
Amazing view and close to the shops
Cesel
family_with_children
April 18, 2026
“Great experience”
Location is walking distance to the shops and train station
Simon
couple
April 17, 2026
“Comfortable and generous freebies. Home from home with a good onsen.”
The room was a very good size with a balcony. Good lighting and a comfortable bed. Simple kitchenette with coffee grinder and fridge was useful. It had an excellent shower and luxury toilet. We made good use of the onsen (and sauna in male side, my wife was a little disappointed the women’s onsen didn’t have a sauna but she loved it all the same. We felt refreshed afterwards The free bar was a very generous touch, with good gin and whisky. Location good for buses to the station and Jukkoku pass. Lovely to also enjoy the sun on the roof terrace with a beer. Very comfortable stay. Some cutlery in kitchenette would make have been useful.
佳憲
couple
April 7, 2026
“Love the room! Stylish and Spacious with beach view!”
The room is stylish, spacious, and clean, love the in-room coffee bar/cabinet. View is terrific with beach view. There’s a free bar at the 1st floor providing drinks and snacks and even alcohol. Public onsen is pretty clean, and sufficient appliances.
Shakarim
couple
April 4, 2026
Күшті отель екен, ресепшн/фронт деск болғанды күшті болушы еді. Онсен, тегін бар, бәрі бар екен, нағыз курортты жер.
Zs
family_with_children
March 7, 2026
Facilities
正本
family_with_children
March 1, 2026
Self-Check-in Free Drink Bar
Benjamin
couple
December 18, 2025
A lot of the reviews on here complained about the check in process but we thought it was simple - just do the required pre check in documentation and it goes pretty smoothly from there. All done through the iPad within 5 minutes - an awkward video call with a real person to confirm details of our stay - but all part of the fun. We only stayed here two nights just to get away before moving onward to Tokyo and used it as a hub to visit the Izu peninsula for a day trip. The room was honestly excellent and we wish we added an extra night or two. I assume this place is a much livelier destination during the summer season and a lot of Atami felt very quiet during the night. The self service drinks/snacks facility was incredible offering a range of beverages both alcoholic and non-alcoholic, soft serve ice cream and coffee which all felt like an indulgence especially since there were no restrictions.
Grace
extended_group
December 12, 2025
“Great, love it, will come back!”
View from the room was great, love the balcony space and the cozy dining table sofa. Best thing was the free flow of drinks, nuts and candies! The rooftop was a fantastic place to chill! Perhaps there could be soccer table game, table tennis table, some form of games for winter early nights that guest have nothing much to do in their rooms.
Chee Jin
extended_group
November 21, 2025
“Great stop at Atami”
Booked a room for 4 persons and the room size is just right. Location is very good with plenty of restaurants within walking distance. Love the technology used at the hotel; it was very user friendly. Love the free flow drinks too!
Chong Theng
family_with_children
November 18, 2025
“Disappointed with lack of service attitude”
Clean n new plus free drinks in the evening
Chia Chia
extended_group
November 14, 2025
System, Design , Service all good. 👍🏻
Lauren
family_with_children
November 5, 2025
“Could be great but really let down by key elements.”
View for Atami Fireworks. Clean. Free flow drinks and snacks, soft serve. Allocated parking, set up on roof top with fire places and seating, Bluetooth speaker.
Zoe
family_with_children
October 31, 2025
Great onsen, fantastic sea view and free bar!
Yuan Sun
family_with_children
October 1, 2025
“Very good”
Rooftop, balcony, beach, spa and sauna, modern style
Jen-ting
extended_group
September 12, 2025
“All good only think breakfast is a bit not worthy”
Beverage at the reception
Yating
family_with_children
August 4, 2025
Love it. You can have juice, coffee, candy even the alcohol at the free bar. Room is with the side view of harbor. Public shower is stylish.
Luke
couple
July 27, 2025
“Difficult staff-less checkin process & pricey”
Nice modern rooms, nice balcony and great view of the fireworks. Views from the rooftop are nice too.
Facilities
Activities
Hot spring bath, Public Bath
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Wine/champagne, Breakfast options
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Non-smoking throughout, Air conditioning, Non-smoking rooms, Lift, Safety deposit box, Heating
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace
Physical distancing
Contactless check-in/check-out
Safety & security
Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities
Services
Vending machine (drinks), Shared lounge/TV area, Laundry
Family Room, Dog friendly, 1off-site parking lot
The spacious family room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a bath. The unit has 2 beds.
Family Room, No-pets allowed, 1off-site parking lot
The spacious family room provides air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom featuring a bath. The unit offers 2 beds.
2 Double Beds Room, No-pets allowed, 1off-site parking lot
The spacious double room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a shower. The unit has 2 beds.
Bunkbed+Single Bed Room, No-pets Allowed, No Parking Lot
The spacious triple room provides air conditioning, executive lounge access, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Triple Room, No-pets allowed, 1off-site parking lot
The spacious triple room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom featuring a shower. The unit offers 3 beds.
Hollywood Twin Room, No-pets allowed, 1off-site parking
The spacious twin room offers air conditioning, executive lounge access, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Twin Room, Dog friendly, 1off-site parking lot
The spacious twin room features air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a bath. The unit has 2 beds.
Suite Room(91) No-pets allowed, 1off-site parking lot
This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The unit features air conditioning, sea views, a terrace and wine/champagne is featured for guests. The unit offers 4 beds.
Suite Room(92) No-pets allowed, 1off-site parking lot
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.
Suite Room(93) No-pets allowed, 1off-site parking lot
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The unit features air conditioning, sea views, a terrace and wine/champagne is provided for guests. The unit offers 2 beds.
Hotel Policies
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