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Rakuten STAY Atami

Hotel

熱海市和田浜南町3-5

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hotel

Why people book this hotel

Comfortable rooms
8 mentions

Free drinks, candies and ice cream from 15-22pm * room with balcony * digital l…

The room was a very good size with a balcony

Great location
6 mentions

Very convenient location, close to all the shops and restaurants; The view is on…

Location is walking distance to the shops and train station

Clean rooms
3 mentions

The room is stylish, spacious, and clean, love the in-room coffee bar/cabinet

Clean n new plus free drinks in the evening

Friendly staff
3 mentions

The self service drinks/snacks facility was incredible offering a range of bever…

Love the technology used at the hotel; it was very user friendly

Parking available
1 mentions

Allocated parking, set up on roof top with fire places and seating, Bluetooth sp…

Overview

Located in Atami and with Atami Sun Beach reachable within 700 metres, Rakuten STAY Atami provides a shared lounge, non-smoking rooms, free WiFi and a terrace. The property is situated 27 km from Hakone-Yumoto Station, 32 km from Shuzen-ji Temple and 47 km from Mount Daruma. Hakone Checkpoint is 20 km from the hotel and Hakone Shrine is 24 km away. Each room is fitted with a coffee machine, while selected rooms come with a balcony and others also offer sea views. Guests at the hotel can enjoy an Asian breakfast. Rakuten STAY Atami offers a hot spring bath. Lake Ashi is 24 km from the accommodation, while Hakone Open-Air Museum is 30 km away. The nearest airport is Oshima Airport, 54 km from Rakuten STAY Atami.

Traveller reviews

Y

Yuqin

couple

May 11, 2026

9

Amazing stay!

Very convenient location, close to all the shops and restaurants; The view is one of the most exciting things in the whole stay! There free drinks, snacks and coffee, which are very welcoming.

V

Viktoria

solo_traveller

April 22, 2026

1

Would NOT recommend - don’t waste your money

Free drinks, candies and ice cream from 15-22pm * room with balcony * digital lock for your room, so no key required

C

Cesel

family_with_children

April 21, 2026

9

I love the beachfront view, the hotel had a great and spacious facilities.

Amazing view and close to the shops

C

Cesel

family_with_children

April 18, 2026

10

Great experience

Location is walking distance to the shops and train station

S

Simon

couple

April 17, 2026

10

Comfortable and generous freebies. Home from home with a good onsen.

The room was a very good size with a balcony. Good lighting and a comfortable bed. Simple kitchenette with coffee grinder and fridge was useful. It had an excellent shower and luxury toilet. We made good use of the onsen (and sauna in male side, my wife was a little disappointed the women’s onsen didn’t have a sauna but she loved it all the same. We felt refreshed afterwards The free bar was a very generous touch, with good gin and whisky. Location good for buses to the station and Jukkoku pass. Lovely to also enjoy the sun on the roof terrace with a beer. Very comfortable stay. Some cutlery in kitchenette would make have been useful.

佳憲

couple

April 7, 2026

10

Love the room! Stylish and Spacious with beach view!

The room is stylish, spacious, and clean, love the in-room coffee bar/cabinet. View is terrific with beach view. There’s a free bar at the 1st floor providing drinks and snacks and even alcohol. Public onsen is pretty clean, and sufficient appliances.

S

Shakarim

couple

April 4, 2026

10

Күшті отель екен, ресепшн/фронт деск болғанды күшті болушы еді. Онсен, тегін бар, бәрі бар екен, нағыз курортты жер.

Z

Zs

family_with_children

March 7, 2026

10

Facilities

正本

family_with_children

March 1, 2026

9

Self-Check-in Free Drink Bar

B

Benjamin

couple

December 18, 2025

10

A lot of the reviews on here complained about the check in process but we thought it was simple - just do the required pre check in documentation and it goes pretty smoothly from there. All done through the iPad within 5 minutes - an awkward video call with a real person to confirm details of our stay - but all part of the fun. We only stayed here two nights just to get away before moving onward to Tokyo and used it as a hub to visit the Izu peninsula for a day trip. The room was honestly excellent and we wish we added an extra night or two. I assume this place is a much livelier destination during the summer season and a lot of Atami felt very quiet during the night. The self service drinks/snacks facility was incredible offering a range of beverages both alcoholic and non-alcoholic, soft serve ice cream and coffee which all felt like an indulgence especially since there were no restrictions.

G

Grace

extended_group

December 12, 2025

10

Great, love it, will come back!

View from the room was great, love the balcony space and the cozy dining table sofa. Best thing was the free flow of drinks, nuts and candies! The rooftop was a fantastic place to chill! Perhaps there could be soccer table game, table tennis table, some form of games for winter early nights that guest have nothing much to do in their rooms.

C

Chee Jin

extended_group

November 21, 2025

9

Great stop at Atami

Booked a room for 4 persons and the room size is just right. Location is very good with plenty of restaurants within walking distance. Love the technology used at the hotel; it was very user friendly. Love the free flow drinks too!

C

Chong Theng

family_with_children

November 18, 2025

4

Disappointed with lack of service attitude

Clean n new plus free drinks in the evening

C

Chia Chia

extended_group

November 14, 2025

8

System, Design , Service all good. 👍🏻

L

Lauren

family_with_children

November 5, 2025

6

Could be great but really let down by key elements.

View for Atami Fireworks. Clean. Free flow drinks and snacks, soft serve. Allocated parking, set up on roof top with fire places and seating, Bluetooth speaker.

Z

Zoe

family_with_children

October 31, 2025

9

Great onsen, fantastic sea view and free bar!

Y

Yuan Sun

family_with_children

October 1, 2025

10

Very good

Rooftop, balcony, beach, spa and sauna, modern style

J

Jen-ting

extended_group

September 12, 2025

8

All good only think breakfast is a bit not worthy

Beverage at the reception

Y

Yating

family_with_children

August 4, 2025

10

Love it. You can have juice, coffee, candy even the alcohol at the free bar. Room is with the side view of harbor. Public shower is stylish.

L

Luke

couple

July 27, 2025

7

Difficult staff-less checkin process & pricey

Nice modern rooms, nice balcony and great view of the fireworks. Views from the rooftop are nice too.

Facilities

Activities

Hot spring bath, Public Bath

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Wine/champagne, Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Non-smoking throughout, Air conditioning, Non-smoking rooms, Lift, Safety deposit box, Heating

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace

Physical distancing

Contactless check-in/check-out

Safety & security

Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities

Services

Vending machine (drinks), Shared lounge/TV area, Laundry

Family Room, Dog friendly, 1off-site parking lot

The spacious family room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a bath. The unit has 2 beds.

Max 6 guests 47 1 bedroom 1 bathroom
Family Room, No-pets allowed, 1off-site parking lot

The spacious family room provides air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom featuring a bath. The unit offers 2 beds.

Max 6 guests 47 1 bedroom 1 bathroom
2 Double Beds Room, No-pets allowed, 1off-site parking lot

The spacious double room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a shower. The unit has 2 beds.

Max 4 guests 37 1 bedroom 1 bathroom
Bunkbed+Single Bed Room, No-pets Allowed, No Parking Lot

The spacious triple room provides air conditioning, executive lounge access, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max 3 guests 42 1 bedroom 1 bathroom
Triple Room, No-pets allowed, 1off-site parking lot

The spacious triple room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom featuring a shower. The unit offers 3 beds.

Max 3 guests 37 1 bedroom 1 bathroom
Hollywood Twin Room, No-pets allowed, 1off-site parking

The spacious twin room offers air conditioning, executive lounge access, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Max 2 guests 34 1 bedroom 1 bathroom
Twin Room, Dog friendly, 1off-site parking lot

The spacious twin room features air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a bath. The unit has 2 beds.

Max 2 guests 42 1 bedroom 1 bathroom
Suite Room(91) No-pets allowed, 1off-site parking lot

This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The unit features air conditioning, sea views, a terrace and wine/champagne is featured for guests. The unit offers 4 beds.

Max 6 guests 81 1 bedroom 1 bathroom
Suite Room(92) No-pets allowed, 1off-site parking lot

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.

Max 6 guests 47 1 bedroom 1 bathroom
Suite Room(93) No-pets allowed, 1off-site parking lot

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The unit features air conditioning, sea views, a terrace and wine/champagne is provided for guests. The unit offers 2 beds.

Max 6 guests 76 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printIf you would like a qualified invoice,please contact the property directly.
Last updated: Apr 11, 2024, 11:06 AM

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